7 min to get through TSA precheck as of today 4/12/2026 0800. No additional agents...just TSA…read more Hopefully they are getting paid. They are doing a great job! Bathrooms are nice. Full stall and clean. Easy drop off at rental car place.

BWI Baltimore/Washington international airport is currently undergoing some renovations, which seem…read moreto be making it more user-friendly and less stressful. The concourse has been opened up, and generally, it's spa to walk around, and it has some of the cleaner bathrooms amongst US international airports, which is always a positive. TSA usually moves quickly, with Waite times of 3 to 4 minutes being common with global entry/pre-check, and from the looks of things, probably 10 to 15 minutes at most nearly all the time, so long as the federal government is willing to pay its workers, on many visits over the past year. In spite of upgrades, it still has some work to be done to be a truly excellent airport, such as fixing monitors regarding bus, timing and arrivals to get out to the four parking lots (daily witches, indoor, express, which is outdoors, but generally faster, and a couple of dollars a day less, and long-term, which is a few dollars less, but with longer waits for buses and they generally less safe feeling a lot). Another grape is that iron probably 10 flights in the past year, not a single time has the baggage claim number been announced correctly when deboarding the plane, an issue I haven't encountered at other airports.

Used to love flying on southwest when your bags would be free but now that they have changed I…read moredon't know. This was my first time flying with them since the change. Seems like they nickel and dime you for everything. So many options for seating and so many additional charges. Bags are now 35 a piece. The nice thing is that you can select your seat. No more worries about not getting to sit with your family. The seats on this flight seems to me a bit more spacious, enough leg room for me and I am 6'2". The plane did seem newer. They had usb ports in the seats for easy phone charging. My flight took off and landed on time, though I know that's largely out of the airline's control. I would still fly for short trips that I only need a carry on.

I took 2 flights with Southwest on this trip, with a layover here at Baltimore airport in between…read more Both flights were fairly standard, there were only about 90 people on the first plane so we were able to spread out, but the second flight was completely full so passengers were instructed to stuff their carryons into the first overhead space they could find when boarding. My primary reason for rating Southwest so low is due to an incident with this airline where we attempted to book 2 seats on a particular flight and when we went to pay, we got an error message. When we attempted to again book those same seats/flights just seconds later, the price had suddenly jumped by a few hundred $$ within just moments. When we attempted to contact Southwest customer service, we received canned/pre-written responses, possibly drafted by a bot, which never addressed our actual reason for contacting this airline.

I have been through BWI airport several times now and I will say that I am very impressed with the…read morelayout of the airport. Back in the old days, BWI airport was very difficult to get around and if you had a short timeframe between connection flights, chances are you will not make your next flight. The airport has been through several renovations, and it is much more adaptive to get around the airport. The selection of restaurants are much better depending on which terminal your flight comes into. BWI has a beautiful ambiance and everything is easily accessible in the airport. It is a great airport and would choose to connect through BWI anytime if I go to visit family in NC.

Spent some time in Concourse D at BWI Thurgood Marshall Airport after a flight delay. Easy to get…read morearound, decent food options, and a comfortable spot to grab a quick bite and relax before boarding. Overall, a smooth experience

No air conditioning at terminal 6. Feels like 90 degrees. It's awful. Everyone is miserable. How…read morecan this be?

This review is not about the airport itself but about the Budget Car Rental department which is the…read moreworst car rental carrier in that state!!! They wouldn't refund my money because I didn't have my ID , WHICH PPL do make mistakes EVERYDAY! The customer service department SUCKS AND IS VERY RUDE!!! I stood in line for an hour and a half just to be told that I couldn't even change the reservation in my man's name! STRAIGHT BULL! I'm going to complain to corporate about their customer service and business practices!!!

We had a layover at this airport for about 1 hour. In our…read morearea it had some shopping and food court and a huge bar. Everything looked clean and tidy. The price is over a little high they wanted $15 for a whiskey and Coke. I grabbed a soda for $3 at the little convenience area.

Hold on tight to your luggage. Flight got delayed, the workers were unfriendly and not helpful when…read moreasking questions on where to find the ticket counter because I had to recheck my bag in, then they didn't even process my check in bag. I got to my destination at Austin and my luggage was no where to be found I went to the Southwest Customer luggage service and the lady was so damn helpful, she was able to locate my bag, start a request to bring my bag to the Austin airport. She was so sweet and went above and beyond to help me get my bag. Moral of the store the customer service in Baltimore is terrible/unfriendly/not helpful whatsoever. Please train your employees on customer service and actually doing their job instead of "there's nothing we can do for you" for every single thing.

Delta One First Class: A Whole Vibe…read more From the moment we stepped on board, our Delta One experience was something special. We were warmly greeted with eucalyptus and lavender-scented towels, and our drink orders were taken right away -- setting the tone for a relaxing flight. We flew Delta One from Salt Lake City to Honolulu through Delta Vacations, and the level of care and service we received made every dollar worth it. Our cabin leader, Earl, was exceptionally friendly, and his team went above and beyond -- even pointing out the islands we passed along the way. Their warmth, attentiveness, and genuine hospitality made the journey unforgettable. If it's feasible, I want this kind of treatment every time I fly. I truly believe everyone should treat themselves to first class at least once -- it's not just about luxury, it's about motivation. Experiences like this remind you to travel with intention and joy.

Trying to book a flight next yr to Africa for a family trip. Booked my son and his wife on a delta…read moreflight out of Atlanta (originating out of Seattle). Upgraded to premium plus refundable tickets for $3700 per ticket. Our close family friends are on the same flight and got their tickets for $4,200 each out of LA. We are trying to book 3 tickets out of Denver. Starting price was $4.400 each on Monday. It went to $5700 on Tuesday and is now up to over $7000 on Thursday. We know there are plenty of seats available. You have priced us out and we are now looking at a different airline and won't be able to travel with our group. Is this your AI pricing model? You are losing business. We even got your credit card. Not good Delta!

Our flight from Baltimore to Chicago was on a E175 Aircraft operated by Republic Air with 56…read morepassengers on board with 4 crew and two pilots. We were in Business Class - the seats were very comfortable. What was not comfortable was the temperature of the plane. We were cold the entire 4 hours plus flight. We asked many times for more heat and the flight attendants crew tried, but to no avail. Surprisingly, there were no blankets on board. They did start us of with offers of drinks - we had diet cokes. The only food served to us were bagged snack - not very impressive for business class.

Awful, awful experience at the AA check in counter. The lines weren't long, but apparently the…read morelimited staff available took that as a cue to slow down. 20 minutes in the priority line to check one bag with one person in front of me. That deserves one star.

No lines at 11am on a Friday... they were friendly and the lines move pretty fast. IYDK but you…read morecan keep your shoes on now! Yay!! Just be sure to keep an eye on your stuff as it can get backed up when they are screening your bags. I do recommend getting here at least 2 hours before your flight boards ... for domestic flights..

As usual we got conflicting information, some officers said we could leave stuff in the packs. The…read morebags were sidetracked for this and we waited as they told us it wasn't their fault. Their officer told us to do this! They took 2 of 5 Tillamook Cream Cheese containers, what the?

It's more convenient than anything else. It's not clean, it's not new, and it can get crowded, but…read moreit gets you from point A to point B within fairly on-time accuracy. It can get sketchy at night, and sometimes the cabin lights get turned off momentarily mid-ride, either an electrical failure or a prank from beyond, but for $1.80 one-way, can you really complain about it? If you're hyper-sensitive about safety or time, then take an Uber or Lyft or call a buddy to pick you up. Otherwise, the light rail is at the far, far end of the airport and departs every 30 minutes. From BWI to Hunt Valley (end to end), the trip duration is 1 hour 20 minutes. These are their operating hours: Monday - Friday | 5:00 a.m. - 11:00 p.m. Saturday | 6:00 a.m. - 11:00 p.m. Sunday and Holidays | 11:00 a.m. - 7:00 p.m.

I enjoyed stopping at BWI for my layover. The staff was friendly and the airport was clean. I'll…read morealso like that they offer Clear fast track thought pre-check.

Easy to book online and to answer questions via phone. Driver was safe , prompt and courteous…read more Vehicle was clean. Great option for transportation in an area where other options may be limited particularly early in the morning. Trip was from Chesapeake Beach to Baltimore's airport. I appreciated the text updates as well.

Great responsiveness! They were not able to help me in my area, but they did answer the phone and…read moreextremely polite and helpful!