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    BWI Thurgood Marshall Airport - Concourse E

    3.1 (44 reviews)
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    Updated over 3 months ago

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    Dave O.

    Large, accommodating, and perfect for military flights. This concourse, at least currently, is entirely dedicated to flights for military personnel. This makes it all the better... not as busy, just a large area for personnel to gather, relax, and get ready for that long, daunting trek to Ramstein. Note, no services in this area, so get your grub in the D gate area before you roll over to E. Cheers!

    Fresh flowers in baggage claim
    J David H.

    Since I travel a lot I feel like I'm a decent judge of what I like in an airport. This review is specifically for Concourse E. I typically will grab a Starbucks on my way through. Restrooms also maintained with proper supplies. There are various store to chose from such as Hudson News which I have grabbed a water or magazine. With a few dozen visits or more I feel that a 3.5, rounding down works best for my experience of this concourse.

    Heading home
    Michelle D.

    BWI Thurgood Marshall Airport is a very busy and nice size airport. You should always arrive at least 2 hours prior to your flight from this airport as security lined can be very long at times. The rental car station is about a 12 minute drive from the airport. They have big shuttle buses running all the time that will take you to the rental car stop. Again, give yourself plenty of time to drop off your car, get on a bus and arrive at the airport for your flight. I traveled into Baltimore September 11, and left September 12. On arrival September 11, I noticed a huge security presence with police carrying huge guns. It was kind of eerie traveling on this date, but at the same time with the heightened security I felt safe. When I left Baltimore September 12, hurricane Florence was approaching the East Coast. There was much more traffic than normal do to folks trying to beat the airline chaos with the approaching hurricane weather.

    Charles M.

    I like this airport for its convenience and ease of use. I can park and be in the airport within minutes. I like the staff and the tsa is quick and always treat me with respect. I will continue flying out of Bwi.

    TheHungryDad Jeff C.

    A surprisingly comfortable place to spend a long layover. Lots and lots of great dining options in and around each terminal. Both good fast food options and sit down restaurants. (That amazingly only one Starbucks in the entire airport, once you are past security). There are quite a few stores for clothing gifts and other items. If you're looking to kill time different way, there's also a 1K/20 minute "cardio trail" that is marked with signs around each of the terminals. The signs are green and looks similar to what you would see on an actual outdoor hiking trail. all in all if you have to get trapped in an airport for six hours like I was recently, it's not a bad place to be.

    Dhata H.

    I love bwi. They do a great job of getting you in and out. The treadmill things that they have between terminals really speed you on your way. Service is awesome and you really feel like they are trying to retain your business. Unlike Atlanta, they have all the attendants you need to get through the hassle of security. I may be overly critical of Long security lines, but it is out of appreciation for airports that fully staff their teams to make the experience seamless for the customers.

    Nick D.

    Ate at Arby's for the first time in 100 years and I quickly remembered why I haven't been there in a while. The person taking orders looked bored and despite there being zero people behind us, rushed us through the order and made mistakes in the process. No worries, this kind of thing will be replaced by a kiosk soon. Food court was as food courts usually are but there was a dedicated person wiping tables and the trash was emptied regularly and somehow the floors were clean. Very surprising! Plenty of shops to help kill time while waiting for your flight.

    Finally, boarding flight @ this "emergency room" Airline gate that I have entertained since 9:00AM. (I NO LONGER WANT TO BE A DOCTOR!)
    Shaunee T.

    Finally, getting ready to board flight @ this "emergency room" Airline gate that I have entertained since 9:00AM. (I NO LONGER WANT TO BE A DOCTOR!)

    Domonique B.

    BWI has been nicely renovated into the 21st century boasting a good number of lay-over food and layover worthy relaxation options. There is WiFi throughout the facility and the customer service is on-par. TSA is doing this airport a disservice however; with the visibly challenged staffing plan. Plan to arrive for domestic flights no less than 2hrs ahead as the wait to clear the security check point is more than lengthy.

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    2 months ago

    No air conditioning at terminal 6. Feels like 90 degrees. It's awful. Everyone is miserable. How can this be?

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    6 years ago

    If you're going to DC this is a manageable airport with good food choices.

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    7 years ago

    This is a nice airport you can get in and out and no problem. The TSA lines are pretty fast if you have TSA PreCheck you are golden.

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    Southwest has some great flights out of BWI and I have to say I have had little or no delays when using this airport opposed to DCA.

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    Page 1 of 2

    Ask the Community - BWI Thurgood Marshall Airport - Concourse E

    Review Highlights - BWI Thurgood Marshall Airport - Concourse E

    Not as convenient as Reagan if you're in public transportation, but get for those of us on the eastern side of the DMV, it's the best.

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    BWI Thurgood Marshall Airport - Women's bathroom Terminal A

    BWI Thurgood Marshall Airport

    3.4(1.7k reviews)
    0.3 mi

    7 min to get through TSA precheck as of today 4/12/2026 0800. No additional agents...just TSA…read more Hopefully they are getting paid. They are doing a great job! Bathrooms are nice. Full stall and clean. Easy drop off at rental car place.

    BWI Baltimore/Washington international airport is currently undergoing some renovations, which seem…read moreto be making it more user-friendly and less stressful. The concourse has been opened up, and generally, it's spa to walk around, and it has some of the cleaner bathrooms amongst US international airports, which is always a positive. TSA usually moves quickly, with Waite times of 3 to 4 minutes being common with global entry/pre-check, and from the looks of things, probably 10 to 15 minutes at most nearly all the time, so long as the federal government is willing to pay its workers, on many visits over the past year. In spite of upgrades, it still has some work to be done to be a truly excellent airport, such as fixing monitors regarding bus, timing and arrivals to get out to the four parking lots (daily witches, indoor, express, which is outdoors, but generally faster, and a couple of dollars a day less, and long-term, which is a few dollars less, but with longer waits for buses and they generally less safe feeling a lot). Another grape is that iron probably 10 flights in the past year, not a single time has the baggage claim number been announced correctly when deboarding the plane, an issue I haven't encountered at other airports.

    Photos
    BWI Thurgood Marshall Airport - You don't often get this view when connecting at this Southwest hub. This is the "spine" with the swoopy roofs, including food concessions.

    You don't often get this view when connecting at this Southwest hub. This is the "spine" with the swoopy roofs, including food concessions.

    BWI Thurgood Marshall Airport - Concourse E Airplay Zone for kids

    Concourse E Airplay Zone for kids

    BWI Thurgood Marshall Airport - Lower Level at BWI

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    Lower Level at BWI

    TSA Checkpoint Pier B

    TSA Checkpoint Pier B

    2.3(6 reviews)
    0.3 mi

    The village idiot has found employment! I'm kinda in my feelings as I type this but how do you…read moresleep at night telling a passenger that I can transition through the TSA prescreen but my minor son cannot? Chile please! Who in their right mind intentionally separates themselves from their kids all in the name of one of you getting past the security checkpoint faster? Sorry boo, wasn't raised that way. As for my family and me; we'll remain civilized and stand in the line with the rest of the general population. It's too much going on in the world to purposely introduce chance into a well planned trip. No reason to debate with the TSA agent as I'm not trying to make the evening news. however it is annoying when your coworkers who are watching tell me how to bypass you. Alas, the power of a dollar tree badge has reninded me of my place in the food chain.

    I see all the bad reviews but I guess I was lucky this go around. Since the lines weren't so long…read moretoday that was one check off the list to make me so happy!! I had my dogs with me so I love when everything can go as smooth as possible. The guy that was checking the IDs and boarding passes was nice and was trying to keep the line moving!! He did a great job. Then once we get into the next line to strip down....kidding...just the normal routine shoes, any pocket items, metals items, laptops..etc. Since I have my dogs I have to place everything on the belt and wait for it to go by and then go through the walking metal detector rather than the standing arms up your under arrest stance detector. Any who as soon as I walked through the walking detector I was greeted by a smiling TSA worker that adored my dogs. As many may not know they will wipe both your hands down so they can see what chemicals you may be carrying. So after that they put it in a machine and I have to wait. Once I was cleared, on to getting my stuff. All in all I received a great experience and appreciated all the smiles!!!

    TSA Checkpoint Pier A - New system, shity service!!

    TSA Checkpoint Pier A

    2.8(6 reviews)
    0.3 mi

    BWI is a huge airport but I must say they usually do well moving the TSA line. This time however…read morethey were working with a new system for checking baggage at the conveyor belt and it was slowing the otherwise proficient TSA workers down and making the wait longer than it used to be. Hopefully they work out the kinks.

    Watching these guys is a comedy movie. Knowing how dysfunctional the whole operation is I arrive…read moreearly for my flights knowing I can get entertainment while struggling through TSA pre-check. It's not the speed - that works pretty good. It's really just the amateur hour behavior and poor management that is on display. Such a random process with CLEAR. My bag was identified for check (is an open I did have a water bottle in my carry-on) but the agent at the end of the process was engaged in a conversation with a random airport employee right in front of me discussing football while my bag just sat. I stepped in uncomfortably close to indicate I wanted the process to move along, she looked at me and said someone will check your bag soon, then when she finished her conversation, of course, she checked my bag. I travel at least once a month or more so I see plenty of airport security points. The BWI check seems to create their own miscellaneous and trivial rules - More than other airports although each checkpoint has its own weird and ridiculous not - rules. My favorite, thus far, was the agent who "would not raise her voice". In the noisy cacophony surrounding the checkpoint she was speaking (I could see her lips moving) but I could not tell what she wanted me to do; she started gesturing somewhat randomly and I thought she possibly had a neurological tick. So when I was close enough to mention I could not hear her she responded with "I will not raise my voice you have to listen closer". This type of authoritarian rule mongering issued by a 30-year-old who looks like she slept in her uniform it's just part of the whole entertainment process of watching the BWI southwest TSA pre operation. Process works and it's generally fast but it is run by a bunch of half-wit morons who make up their own rules as they go and aren't interested in customer service in any way.

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    TSA Checkpoint Pier A

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    TSA Checkpoint Pier C

    TSA Checkpoint Pier C

    1.8(9 reviews)
    0.3 mi

    Well the TSA Precheck did not open at 4 am as it was supposed to because the equipment was down, at…read moreleast that's the explanation that was given. We were redirected down to B which did not have the TSA Precheck open either so we ended up having to go through the regular checkpoint. We did not have to remove our shoes, just our electronics. All things considered the kind did move quickly but it was an inconvenience because after standing in line and then being redirected to another checkpoint to stand in an even longer line was less than desirable. In an ideal world, it would be nice if all the agents were briefed ahead of rime, prior to customer interaction. This way, if they all had the same info and were on the same page to alleviate the travelers frustration.

    I just passed through checkpoint C3. It was a bad experience. The intial employee said remove all…read moreitems larger than a cell phone. They didn't tell me to put my cellphone and wallet in a tray. when I reached the screener, I told her that I hD cellphone. She said to put it on te belt line, which I did. i also informed her that I still had my wallet, which she told me to put on the belt. At that point I informed her that the precheck employee said nothing about emptying my pockets, and it was annoying. Then a male emplyee starting saying out loud, empty your pockets. My response was that someone should hav told me when I entered the area. He was a total idiot, and annoyed me at 3:30 am. I told him that they needed to work on their training. He was an idiot!!!

    United Airlines

    United Airlines

    1.9(53 reviews)
    0.5 mi

    San Francisco (SFO) to Baltimore (BWI) Depart : Sat, Oct 18,…read more2025 (arrive Sun, Oct 19, 2025) 9:30 pm SFO to 5:50 am BWI, Next day arrival, 5h 20m UA 2409, Boeing 737 MAX 9 operated by UNITED AIRLINES Fare: First Or Business, first class Z Baltimore (BWI) to San Francisco (SFO) Return : Fri, Oct 24, 2025 06:55 pm BWI to 09:45 pm SFO, 5h 50m UA 1035, Boeing 737 MAX 8 operated by UNITED AIRLINES Fare: First Or Business, first class P Included in fare : Checked bags, Carry-on bag, Seats, Exchange Trip total - $1,466.97 Chase Points redeemed - 73,349 pts Saved 24,449 pts with Points Boost I decided less than 10 days beforehand to join my friend on his trip to Maryland. Since I haven't taken many vacations this year, the hubby said he'd use his points to book me a first class ticket. Of course I said yes! Above is the price / point breakdown. The flight there was fine. Got offered champagne before takeoff then fed a meal. The chose the cheese plate on the way there. Got the usual warm nuts to start. Ordered a few glasses of red wine and had a seltzer water as well. I was on the redeye, so was able to take a quick nap. The flight back, the plane was a little older. Felt slightly dingier. No champagne before takeoff offered. Got the usual nuts. For my meal, I got the Tomato and burrata manicotti and got a few glasses of champagne. Also took a nap here as well. There was a sharks and a warriors game while I was on the plane. Was able to stream after buying wifi. Both flights were fine, tho I do think if you fly first you should get access to the lounge. I believe they only do it on one of their routes domestically from SFO to EWR, but if you are flying basically the same amount of time, you should also get access. Not my favorite airline, but it will do. REVIEW #3873

    Three counter employees for 50 people checking in is ridiculous…read more By the time you make the line, you will be told that you're too late to check in. My agent was smug, unprofessional and plain slow and lazy. Rude tone of voice when speaking and dismissive. She begins to find me another flight the next day, and asks me where I'm going. I say "Chicago." Her reply, "Where's Chicago?" Uh, yeah. Let that sink in for a second. I didn't respond. She had to call a colleague on the phone to ask where Chicago is. These are the types of employees working for UA. How can you not know basic geography and locations of the MAJOR US airport hubs that your company uses? ZERO stars. I Uber'd all the way to Dulles after that fiasco and whizzed by the check in process there. Staff directing people where to go. No rudeness or confusion. Fast, easy, efficient. I won't fly UA ever again and especially not through BWI. Their passenger seats feel inhumane, like a caged animal in a box. Awful.

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    United Airlines
    United Airlines
    United Airlines - Ginger Ale

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    Ginger Ale

    Spirit Airlines - $100 for a CARRY-ON is ridiculous!!!...but it's ok... Your purse can fly free! :(

    Spirit Airlines

    1.5(616 reviews)
    0.3 mi

    **Need for 24/7 quick assistance, *Call Airlines at* +1 (855) 657~51.35 *phone number. They can…read morehelp with booking management customer support, flight changes, and flight modifications. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again.

    **Call main assistance (Toll Free) **phone number** is $ 1-833-35O-(O7.16)© available anytime (day…read moreor night). As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again. Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks.

    Photos
    Spirit Airlines
    Spirit Airlines - System crash and major delays.....

    System crash and major delays.....

    Spirit Airlines - Menu

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    Menu

    BWI Thurgood Marshall Airport - Concourse E - airportterminals - Updated May 2026

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