They were nice people but they refused to help fix the car and referred us to the dealership. The…read moreDealership told us everyone can fix these issues and there's no need to bring the car to them! we are disappointed with the help they could provide but they didn't

I took my Avalon to Natomas Auto Care for an oil change last week. Today I found a puddle of oil…read moreunder my car and called the shop. After reviewing the photo I sent, they immediately sent technicians Thong and Daniel to my home to clean the spill and make sure the car was safe to drive. At the shop, Stacy and Tahara checked me in quickly. Within 30 minutes, they found the issue--stripped oil plug threads--and replaced it at no charge. I was genuinely impressed by their friendliness, customer service, and willingness to stand behind their work. A big shout‑out to Stacy and Tahara at the front desk, and technicians Thong and Daniel for their kindness and professionalism. Thank you.

They took care of me quickly and efficiently, diagnosed the issue, which I had a previous estimate…read moreon but found something else that had to be corrected that the other estimate didn't find, I'm so glad my friend recommended them to me, their work is amazing and they are truly just honest people.

They were able to do the repair the same day I called and at a reasonable price. Very happy with…read morethe service.

I came here based on a few family recommendations. I was a little adamant only because I'm very…read morepicky with my car. I currently own a VW that has almost 180k miles on it. My transmission had started slipping in 4th and 5th gear, which made it extremely difficult to drive in automatic, so in the intern I drove my car in the manual option. It worked for a while but at times I would slip gears on the freeway and it became unresponsive when trying to shift gears to catch again. Long story short, I came here based on family recommendation, dealer wanted 10k to put a new transmission in. AAMCO wanted to charge 6k. I was quoted 2.8k for the transmission work to be done. My vacuum pump had been leaking for years so I asked about that. Dealer wanted to charge 2k and Jose charged me only 500. Not bad at all! I took a gamble and let his team do the work... I usually do my own work but obviously I can't do a transmission... unless I have the right equipment. Now my car runs phenomenal! I didn't realize how worn out my transmission was. Granted this "new" transmission is used, it was certified and warrantied so it was rebuilt. Sounds new to me! Car runs amazing and my brakes are more responsive after the vacuum pump change. He is very reasonable and very humble. He has a great team of mechanics who do an excellent job at what they have a talent in. They are ASE certified too if anyone wants to know. I appreciate the work done and will be back if I have any major work I can't do myself. I couldn't be more pleased. He is very reasonable

This is a great shop to take your car too. They take care of your needs! Figured out the situation…read morewith my infinity while other shops told me higher prices and couldn't diagnose the issue with my electrical issues. Thank you.

Responded very quickly and worked well with my schedule on a last minute request. Would recommend!read more

Reached out for service, was quoted a time, never was followed up with or called to advise wasn't…read moregoing to receive service. ​​​​​

Answered me within 5 minute of posting my project. I got the job done quickly and easily no…read moretroubles whatsoever, definitely recommend.

Dennis was a life saver and so professional. Thank you for returning calls quickly and getting back…read moreto me on all details and for emailing videos. This is my son's car and I live in Southern California. I so appreciated the extra time taken to keep me informed.

I found Roland to be friendly, courteous, highly knowledgeable, and trustworthy. I hired him to…read morereplace the battery on my 2010 Honda Civic and inspect several parts that a dealer had claimed were leaking and needed to be replaced. He inspected them and showed me how each one was clean, dry, and completely fine. He then inspected the rest of the engine compartment and the undercarriage and showed me that it was all in great shape. Finally, he noticed that a previous mechanic had removed the plastic shroud for my front wheel wells and failed to install new clips to secure the shroud afterward. I had wondered about the gap he noticed for years, but I didn't realize it was anything other than wear and tear. He replaced the clips for no extra charge. I know it seems like a small thing, but to me, it speaks clearly to Roland's character: I believe he genuinely cares about doing right by his customers and taking good care of their cars. When I asked him about some issues with electronic parts on my car (e.g. a digital dashboard display), he let me know that his area of focus was mechanical service and advised me to take my car to an electrical auto shop. I was grateful that he knew the limits of his expertise, communicated them clearly, and stuck to them. I felt his quoted price was quite reasonable, and even after he performed more work than requested (still within about a 1-hour time slot), he stuck to his original price quote. I am very happy with the service he provided and the price I paid! I would hire him again in a heartbeat.

Rolland came to my house and went straight to working on the fuse box without having made sure the…read morehigh voltage system of my Prius C was disconnected. Major red flag #1. He spent 40 minutes prying at different parts and trying to forcefully remove my fuse box to get to the 100A fusible link that I had to tell him was located beneath and the assembly had to be unbolted to get to it from underneath. After 40 minutes of painfully watching him attempt to force things open. I politely asked him to stop as it was obvious he didn't know what he was doing and broke a few components off my housing. I tried calling him to let him know of the damages. He denied responsibility and said he was only at my house for 5 minutes. He told me to never contact him again and failed to respond to the before and after photos I sent. Do not trust this shady business. What went from a lb easy replacement of a 100A that I could have done myself but did not have the time to do so, resulted in several hundred dollars of parts in addition to more for labor due to gross incompetence. DO NOT TRUST HIM!

Easy to deal with, had both our cars smogged here in the last week…read more Very clear and had all the paper work for drop off and pick up. OBD1 smog was something I was worried about but they were good and called me as soon as it was done.

I called last minute around 8am for a smog. I came, waited the 20 minutes for the smog to be done…read moreand out for work. It was quick. $68.20 for my first time smog on this car. Thank you!

I have been bringing my car here since 2016. These guys know their stuff. As a woman,…read more unfortunately, it's hard to find an honest mechanic that won't take advantage of you. I trust these guys hands down. Nemo, Jimmy, Kevin and the rest of the crew are awesome. Highly recommend.

I was able to get an appointment quickly, they were very responsive, and they took care of…read moreeverything I needed. The price was also very reasonable, especially considering how fast and efficient the service was. Overall, I had a great experience and would definitely recommend them!

Great spot in Sacramento for all car needs. Peter is great,…read morehelpful and knowledgeable. Highly recommend for German car services.

Botched brake repair jeopardized the life of me and my son. When confronted about the negligent…read morework, the owner, Peter became defensive and belligerent. I am sending him a demand letter (see pictures) today and am prepared to follow up with a complaint to the Bureau of Automotive Repair and file suit. Other work was ok, but not problem free. I see that the owner responded to my review. My friend did indeed work on my brakes. He replaced the rotors and the brake pads. He didn't touch the hydraulics. Sunrise Auto did the work on the hydraulic lines for the left front wheel brakes. The failure of my brake system occurred because the brake line work was not properly done. Sunrise Auto placed the flexible brake line where it would rub on the inside wheel well, ultimately causing a break in the line and a failure of hydraulic pressure. As I said, this botched repair job put my son at risk of serious bodily injury or death from traveling in a vehicle with no brakes. Here's my personal message to you, Peter. You evidently ignored my demand letter because I didn't receive payment. The next step is the Bureau of Automotive Repair. And after that I will pursue other legal remedies. I hope the readers of my review and your response will take heed and will take their business to another mechanic who performs reputable work.

I had a great experience at Gene's Auto Care (previously known as Honest Auto Care). I felt well…read moretaken care of, especially by the technician John Carlos, during my visits. I was booked in for my Service B on my Mercedes-Benz CLA almost right away. I returned due to a funny smell from my AC. They immediately purchased the right tools and fixed it as soon as I was next available. I was in and out in less than 15 minutes! I really appreciated Juan Carlos's caring and attentive demeanor towards my issues and requests. I also feel that the shops prices were very reasonable. As a young female, it's easy to feel taken advantage of in the auto industry but that was most definitely not the case here. I will definitely be returning for future services.

I answered their question, but haven't gotten a response back. It's been almost a week.read more