1. Morales Auto Care

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Sacramento, CA

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Broken Kia Optima
Stephen M.

=BUYER BEWARE= I feel like I got totally scammed. I have a 2015 Kia Optima with 76,000 miles. I did the oil changes every 4,000 miles using synthetic oil. I brought my vehicle in to get a simple coolant flush done and nothing else. They returned my vehicle with a flashing check engine light on (severe damages when flashing) and were stating that the check engine light was already on when I brought it in -- which it was not. I tried to turn on my car this morning and I come to find out that my motor is now seized and will require a engine replacement which will cost thousands and the business owner refuses to do anything about it. I brought my truck in this past year as well for a wheel bearing replacement, that is also now damaged as well as it is making severe sounds every time I drive.

Stephani B.

I had repairs done there 19 months ago to change my gaskets on my truck along with a list of other things. My oil pan gasket is now leaking and they refuse to fix it. They told me 1 year or 12,000 miles. If this was done right I should not have to have it replaced after 19 months!!!. The estimate they gave me we called auto zone and they were over changing me for all the gaskets when they have a combo pack for 40.00. They had it itemized for each on over $200.00. Just beware.

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4 years ago

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Jose M.

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10 months ago

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1 year ago

Great service and very kind staff! They were able to help me with a minor repair within the same day!

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Jose M.

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5 years ago

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Jose M.

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4 years ago

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Jose M.

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6 years ago

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Jose M.

You make my day thank you

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4 years ago

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5 years ago

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Jose M.

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8 years ago

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Jose M.

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5 years ago

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4 years ago

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6 years ago

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Jose M.

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8 years ago

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4 years ago

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7 years ago

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Jose M.

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7 years ago

Awesome service. Friendly, honest group of people and straight to the point. What more can you ask for?

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Jose M.

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4 years ago

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Jose M.

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6 years ago

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9 years ago

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9 years ago

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10 years ago

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4 years ago

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10 years ago

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8 years ago

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Jose M.

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6 years ago

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10 years ago

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9 years ago

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6 years ago

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8 years ago

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8 years ago

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9 years ago

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8 years ago

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5 years ago

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6 years ago

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9 years ago

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Ask the Community - Morales Auto Care

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Affordable Mobile Mechanic

Affordable Mobile Mechanic

(70 reviews)

Downtown

I found Roland to be friendly, courteous, highly knowledgeable, and trustworthy. I hired him to…read morereplace the battery on my 2010 Honda Civic and inspect several parts that a dealer had claimed were leaking and needed to be replaced. He inspected them and showed me how each one was clean, dry, and completely fine. He then inspected the rest of the engine compartment and the undercarriage and showed me that it was all in great shape. Finally, he noticed that a previous mechanic had removed the plastic shroud for my front wheel wells and failed to install new clips to secure the shroud afterward. I had wondered about the gap he noticed for years, but I didn't realize it was anything other than wear and tear. He replaced the clips for no extra charge. I know it seems like a small thing, but to me, it speaks clearly to Roland's character: I believe he genuinely cares about doing right by his customers and taking good care of their cars. When I asked him about some issues with electronic parts on my car (e.g. a digital dashboard display), he let me know that his area of focus was mechanical service and advised me to take my car to an electrical auto shop. I was grateful that he knew the limits of his expertise, communicated them clearly, and stuck to them. I felt his quoted price was quite reasonable, and even after he performed more work than requested (still within about a 1-hour time slot), he stuck to his original price quote. I am very happy with the service he provided and the price I paid! I would hire him again in a heartbeat.

Rolland came to my house and went straight to working on the fuse box without having made sure the…read morehigh voltage system of my Prius C was disconnected. Major red flag #1. He spent 40 minutes prying at different parts and trying to forcefully remove my fuse box to get to the 100A fusible link that I had to tell him was located beneath and the assembly had to be unbolted to get to it from underneath. After 40 minutes of painfully watching him attempt to force things open. I politely asked him to stop as it was obvious he didn't know what he was doing and broke a few components off my housing. I tried calling him to let him know of the damages. He denied responsibility and said he was only at my house for 5 minutes. He told me to never contact him again and failed to respond to the before and after photos I sent. Do not trust this shady business. What went from a lb easy replacement of a 100A that I could have done myself but did not have the time to do so, resulted in several hundred dollars of parts in addition to more for labor due to gross incompetence. DO NOT TRUST HIM!

Blue Star Tires & Auto Repair

Blue Star Tires & Auto Repair

(60 reviews)

Downtown

This auto place is the best l have been so far. Very friendly and knowledgeable people know very…read morewell what they doing when dealing with your vehicle much better than the dealer no joke am 100 % serious I took my Toyota 4runner they did hell of good quality work l was blown away. I would recommend people to take their vehicle there for quality work and piece of mind especially now hard times NEAL

I brought my vehicle in for two new tires and a tire rotation. Immediately after the service, my…read morevehicle began making a loud knocking/thunking noise from the front end whenever I turned the steering wheel, both forward and in reverse. What was most disappointing wasn't even the noise itself--it was the response when I returned to the shop. I was told that "all cars do that" and that I would need to pay for a diagnostic. No one offered to recheck the wheel installation, inspect their work, or verify that the vehicle was safe to drive. I'm not claiming the shop caused the problem, but mistakes can happen during any service. Tire installations and rotations involve human work, and I expected at least a basic inspection when a new noise appeared immediately after the service. Instead, my concerns were dismissed. As a customer, it's frustrating to leave wondering whether the vehicle is safe to drive and feeling like no effort was made to investigate the issue. Based on this experience, I cannot recommend this shop. Don't go here please go across the street your safety is very important!!!!! Thank you for your response. To clarify, my concern was never that a tire rotation requires disassembly of suspension or steering components. My concern was that a knocking noise appeared immediately after the tire installation and rotation, despite the vehicle not exhibiting this symptom beforehand. I did not ask for a free suspension diagnosis. I asked that the shop verify the work that had just been performed. As a customer, I expected basic checks such as wheel torque, wheel seating, and tire clearance before being directed toward a paid diagnostic service. Had someone simply said, "Let's double-check our work first and make sure everything related to the tire service looks correct," I likely would have had a very different impression of the experience. I understand that the noise may ultimately be unrelated to the tire service. However, when a new symptom appears immediately after service, I believe it is reasonable for a customer to expect the work performed to be verified before additional charges are discussed. I we genuinely looking for a place to take my business fleet and thought I found one

Sunrise Auto Care - Front of business

Sunrise Auto Care

(84 reviews)

Great spot in Sacramento for all car needs. Peter is great,…read morehelpful and knowledgeable. Highly recommend for German car services.

Botched brake repair jeopardized the life of me and my son. When confronted about the negligent…read morework, the owner, Peter became defensive and belligerent. I am sending him a demand letter (see pictures) today and am prepared to follow up with a complaint to the Bureau of Automotive Repair and file suit. Other work was ok, but not problem free. I see that the owner responded to my review. My friend did indeed work on my brakes. He replaced the rotors and the brake pads. He didn't touch the hydraulics. Sunrise Auto did the work on the hydraulic lines for the left front wheel brakes. The failure of my brake system occurred because the brake line work was not properly done. Sunrise Auto placed the flexible brake line where it would rub on the inside wheel well, ultimately causing a break in the line and a failure of hydraulic pressure. As I said, this botched repair job put my son at risk of serious bodily injury or death from traveling in a vehicle with no brakes. Here's my personal message to you, Peter. You evidently ignored my demand letter because I didn't receive payment. The next step is the Bureau of Automotive Repair. And after that I will pursue other legal remedies. I hope the readers of my review and your response will take heed and will take their business to another mechanic who performs reputable work.

Morales Auto Care - autorepair - Updated October 2026

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