I had a bridesmaid dress that needed to be altered. The woman at the front desk, as well as the…read moreseamstress, were both amazing. I sadly forget their names as this was a couple of months ago now, however, they each made it a great experience. Very friendly, communicative, and welcoming. I will definitely go back there if I have anything I need altered in the future, or anything that needs to be drycleaned.

I dropped off a cream blazer that also had black under the collar with about 5 other items. When I…read morewent to pick up my drycleaning I was told the blazer needed to be handwashed, as drycleaning, would cause the fabrics to bleed. They asked me if I wanted it handwashed, I agreed. I received a phone call a couple of weeks later stating they needed more time to clean it as the black bleed onto the cream. I asked if they would pay for the refund for the blazer if it was ruined and the lady I spoke with said yes. The blazer was $350! When I went to pick up the blazer it had a grey hue and was damaged. While at the store the lady working informed me, they couldn't do anything, as it's manufacture error! Then she called her supervisor as they chatted and giggled on the phone to confirm she couldn't do anything! Then she informed me I had to pay for the damaged blazer in order to leave with it. I asked for the owner's phone number. I spoke with Spencer who was very nice and informed me he would send me information that I could send to the manufacture, to try and obtain a refund. I have yet to obtain the information and it's been 3 weeks! I wouldn't have ever agreed to have the item handwashed if I knew there was potential to bleed. They told me this was the reason for handwash in the first place! It makes me wonder if they drycleaned it first and then tried to hand wash it, because it bled. Anyway, I'm now out a $350 blazer. My other drycleaner closed, so I gave this one a shot, never again. The owner should do the right thing and reimburse me the cost of the blazer. After my initial complaint 3 weeks ago, they have yet to send me any information to try and obtain a refund from the manufacture! Oh, but he did let me know I didn't have to pay for the damaged blazer! Geee thanks!!!!

Christine did an amazing job with both my ceremony and reception dresses! Both dresses were…read morecompleted in only two appointments and fit like a glove! The pricing was very fair for the complexity of the alterations.

Christine is professional and a great listener. She understood exactly what I was looking for and…read morethe service and prices were totally reasonable. I needed a couple alterations to my bridesmaid dress and couldn't have asked for better quality. I will be coming here for my future alteration needs.

I needed custom tailoring for a luxury evening gown on short notice for an out-of-town wedding…read more They did a phenomenal job. The gown was a perfect fit and looked wonderful. The workmanship was incredible.

Excellent workmanship, ready on time, reasonable price for the job. Thank you! I would definitely…read morego back.

Beautifully took in dress pants. They were very precise about where the hem should be.read more

Great service! I've been going to Toms over the past 10 years and get the same professional…read moretailoring at a very reasonable price.

They're great tailors! I got my wedding dress done there, and it fit like a glove on our special…read moreday. I'd highly recommend them

I paid to have a zipper replaced on a pair of jeans. After the repair, I tried the pants on at home…read moreand the zipper burst open as it had before it was supposedly replaced. Since the business stated that it guaranteed its work, I was not overly worried about it. When I took the pants back in to be fixed, I was told that the zipper was not theirs and I must be mistaken as to who completed the replacement. The proprietor was able to look up the transaction in their system, but still insisted that the zipper wasn't theirs, and provided an example of the replacement zippers that they use just as he did during my first visit. He offered to replace the zipper again at 50% of the usual cost. This confirmed for me that I initially paid for a replacement, but the original faulty zipper was "repaired" instead. I refused to pay twice for a service that I did not receive.

Great quality and in a timely matter, did an amazing job altering a military dress uniform prior to…read morea ball. Highly recommend

I had the worst experience with this seamstress, she quoted a price and told me she did not have…read moretime to write up my receipt after I waited for half hour for my appointment so I left trusting her. When I picked up my items she charged me a lot more than quoted and told me it was my fault for leaving even though she told me she could not write it up. She was extremely rude, no customer service whatsoever. She completely lied and I waited a month for my items to be completed and I decided to pick them up when she had no end date. I have never dealt with such a terrible business and I will never go back. Be careful as she is not honest.

Very polite, order done before appointed time and work excellent…read more She works out of her home and the neighbor hood is safe

I found Azam here on Yelp! She did an excellent job altering my dress. It was too large and too…read morelong, so she took the top in, took several inches off the hem, and added some cups for extra boobage. The turnaround time was a little over a week. She was pleasant to work with, and I'm very satisfied with the final product!

My daughter used North Country Bridal for her wedding dress and bridesmaids dresses. It started…read moreout well. We were happy with the selection of dresses and the staff were friendly, but as time went on, the love faded. About a week before the wedding, when the bridesmaids dresses rolled in and fittings were down to the wire we were ready to divorce them. The bride had ordered a petite dress, but had to have SIX inches cut off the bottom, there were charges for alterations that were not disclosed, and the dress left the shop wrinkled. Due to an oversight by the staff, the bride had to drive out to the shop the day before the wedding to pick up part of the dress that wasn't with the dress!!! The bridesmaids didn't have any better luck. The schedules of the seamstress (emphasis on the stress) did not make scheduling the fittings easy for the five bridesmaids and they too had charges that were not disclosed at the time of purchase. Fortunately there were no bridezilla attacks and she is now happily married. If you are looking for happily ever after, look a different direction!