I am shocked at these reviews. I've seen Dr. Dang for the last 3 years since moving to the area,…read moreand I instill a lot of trust with her as she's been a great advocate for my health. She's always thorough and doesn't hesitate to spend extra minutes if it ensures that all of my questions are answered. I'm very proactive with getting check ups and she'll go the extra step to check the timing between visits and exams so that insurance doesnt mess me over with billing. Overall I would rate her an A+ and I plan to stick with her for many years to come.

Canceled appointments on me twice. Both times, they could not offer an explanation as to why the…read moreappointment was canceled. I am trying to establish care (i.e., this was supposed to be my first time seeing the doctor). Maybe she's a fantastic doctor. But it's kind of hard to tell when she's never available for appointments made MONTHS in advance, and her office staff also seem totally unaware of her availability. A 2 star review seems a bit generous here, frankly.

I highly recommend Dr. Naomi Bitow, She's an exceptional and trustworthy physician who demonstrates…read morethe highest level of professional competence. She is deeply compassionate toward her patients, highly knowledgeable in her field, and consistently available whenever a patient needs urgent medical assistance.

Great bed side manners! Extremely hard to get an appointment with there is currently a 6 month…read morewait. She is so funny when you are a few minutes behind she calls you directly not one of her nurses. I was shocked when it was her.

Melissa Goralka is one of the very Best of the Best!!! Her expertise is incredible along with her…read morepersonalized care!

Dr Melissa is amazing!! Her and my therapist ( along with…read morefamily) have been extremely helpful with my health and I have recover from my illness very steady. She listens and conforts you unlike other doctors they see you in a few seconds and want you to leave. I will always be thankful to her for helping me out.

Went to Dr Mehta after my last doctor retired and I'd been having trouble making a connection with…read morea new doctor. Not only is she professional and knowledgeable but she is compassionate and listens to her patients. I'm so glad I found her.

I don't seem to get the help I need from this office. There…read moreseems to be a big lack of understanding and communication with the staff here. I dislike being a patient here and feel like they don't care. It's constantly frustrating situations.

Dr. O Grande is a caring Dr. listen to his patients, never rush you, I would recommend him to my…read morefamily and friends. Thank you Dr. O.Grande

Unprofessional and high irresponsible. I had been to Mr…read moreGrande for my first visit with him for my annual medical checkup on May 30, 2024. The doctor listed and ensured all tests were under preventive care. Later, once i received the billing, i realized that Mr Grande had listed the tests that did not have coverage. Moreover, it was not a preventive test. I wrote more than five emails to him requesting for a clarification as to why the tests were ordered during preventive checkups. It's now Aug 2024, more than 2 months have passed, and so far, the doctor has not replied, nor has he called me to provide clarification. This kind of behavior is highly unprofessional, and this experience has been so disappointing. The billing is secondary, but a basic courtesy to reply to my msgs or to call me did not happen so far. The patient relationship officer told me that Mr. Grande is busy seeing his patients, but they forgot even I am his patient. i lost hope that he would ever reply to me. Neither his staff is friendly. Would not recommend him.

If you can see doctor you are good but stay away from Mirriam the PA. A real fool. Right now bad…read more. previos PA was super. I have replaced hips. I fell on to my left knee . Jaming my left hip and knee . I was afraid of damge to femur or attachment site . attachments as well as swollen chlicking knee to where the replaced hip femur is and joint . I asked this person for referal to an orthopedist. This Mirriam said " oh just go home and rest. I can help you get a a WALKER." Whoopee. I have one . I wanted to TO SEE A GOOD Ortho to have it checked. No just go home. Wait.WAIT!!! IDIOT . I checked with another dr. Who gave me a name of one in Berkeley. I have an appointment for 3/12. If I have damage that should have been seen earlier and that stupid nurse plus would not take seriously, I will sue her personally for poor or sloppy medical treatment. This may be why the previous good PA left. I also have put on 20 lbs and saw there sign about GLP 1 . I asked thi s same chick, Miriam about it. This fool only said "Oh you look cute." No fat old wiman . Extra weight majes it harder to get around. None of my slacks size 6., hook. She said Just BUY NEW ONES. .!!! I am retired. 79 Staving mysef but CAN NOT walking for exercise is out for now. No thanks to Mirriam the chick who said " Just rest & buy bigger jeans. " Do not waste your time or money with this PA . See Dr or leave.

This doctor, thinks she's God. Highly mistaken., Her Office Makes mistakes on referrals and they…read moredon't listen the first time, to prolong medical attention., Not recommended., Extremely poor staff and combative doctor. Not to mention a dirty office. And an unprofessional attitude. They need to come to work with a good attitude!!!! and not try to push people around or not listen to referral requirements total waste of time . State complaints and Grievances filed proprietorially and justifiably. Did not render care on last visit, per insurance nurses 72 follow up!!!!

Manisha Rai is my new primary care doctor and did an excellent job making me feel comfortable to…read moreshare any concerns I have about my health. She listened attentively and answered all my questions very thoroughly. She is very positive, affirming, and caring. I highly recommend Dr. Rai.

From the owner: As part of Sutter Health, a not-for-profit organization, Dr. Manisha N. Rai provides personalized,…read morepatient-centered care with a focus on your long-term health and well-being in Castro Valley. As a specialist in Family Medicine, Dr. Rai takes time to listen, explain options and guide you to trusted care resources as needed. With access to advanced services across Sutter, Dr. Rai is committed to helping you stay healthy and feel supported.

I selected Dr. Robinson as my Primary Care about 3 months ago because he was and still is accepting…read morenew patients and I liked his credentials. After waiting 3 months, I receive a call the day of my appointment canceling it. I questioned the fact that I've waited months so why is my appointment being canceled the day of. They offered me a February appointment. I expressed that I shouldn't have to wait 1-1/2 months to get rescheduled. She said after speaking with Dr. Robinson, he said he wasn't taking me as a new patient. I told her this was not professional and I felt discriminated against and treated disrespectful. The receptionist said he didn't just do this to me but he also canceled other appointments and refused to take other newly sighed up clients as new patients. This is very poor customer service.

I booked an appointment as a new patient in May or June. I had to wait until August to be seen,…read moreAugust came and went and no reminder phone call. I called them back and left a message (they never answer the phone), and I continue to be ignored. Unprofessional, rude, and a waste of time.

I absolutely loved seeing Dr. Massen and was so sad to hear he had retired! I read the bad reviews…read moreand I honestly think it is just the culture difference?! He is extremely kind and caring and always listened! So sad he is not my primary anymore

Came here after Dr. Massen was listed on my insurance. The place itself is a bit difficult to find…read morebecause it's inside of a larger building with lots of other doctor offices, it's the first door the left and the second window down next to a dentist office. The receptionist was super nice, I was able to get an appointment that very day and once I came in everyone was so nice. They quickly got me inside and the nurse was very nice and attentive to all my symptoms. The doctor is quite the funny guy he cracks jokes as soon as he walks in, which is awesome but also I feel like it stops him from listening to me and taking me seriously but at the same time was funny enough to make me feel comfortable. He sent me away with some antibiotics and some lab work. I didn't get my lab results back until about a week later (even tho I remember him saying I would get them 2 days later) and when I called nobody got back to me I had to call again and speak to the receptionist directly. Overall I would recommend this office the receptionist/nurse is great the doctors pretty good. No real complaints but also nothing crazy.