I highly recommend Dr. Naomi Bitow, She's an exceptional and trustworthy physician who demonstrates…read morethe highest level of professional competence. She is deeply compassionate toward her patients, highly knowledgeable in her field, and consistently available whenever a patient needs urgent medical assistance.

Great bed side manners! Extremely hard to get an appointment with there is currently a 6 month…read morewait. She is so funny when you are a few minutes behind she calls you directly not one of her nurses. I was shocked when it was her.

I have been a patient here for a few years now and I like that my doctor (nurse practitioner)…read morelistens to my concerns and is respectful. The office moved from the downstairs area of the same building. The building itself needs some updates and renovation but at least the doctors in this office provide support unlike other clinics and hospitals I have attended in the past.

Dr.Zhang very professional to me,very details, friendly and sweet staff team, highly recommended…read more Nice and clean office.

Dr. Tsao is a godsend; as good as it gets, and as good as the five-star reviews say. She is one of…read morethe most professional, knowledgeable and caring physicians I have ever encountered. She truly cares about her patients, really makes you feel comfortable, does not rush you, listens sympathetically and patiently as you explain your situation, and answers your questions clearly and completely. She has a great breadth of knowledge about the latest developments in medicine; she is practical and pragmatic in her approach to diagnosis and treatment, orders lab tests as needed, and follows up with you to ensure your treatment plan is working and to modify it as appropriate. As for the office staff, I find them to be committed to being professional, friendly, accommodating, and sensitive to the needs of patients. Scheduling appointments, waiting times, billing, and returning phone calls have not been problems for me. Recently, I needed some medical supplies rushed to me. The office was closed during the lunch hour for a special training session, but a staff member listened patiently to my request and followed up promptly by expediting a prescription to the Costco Pharmacy, which was filled and available for pickup a short time later.

Terrible doctor...bad bedside manner...discouraged me from having a routine mammogram because I was…read moreover 75. She was so blind and sarcastic...and a year later another Dr ordered a mammogram which revealed I have breast cancer.

I had an extremely disturbing experience here that I view as illegal, and I will also be reporting…read moreit to state authorities. It started when several prescriptions that were important, were NOT filled, and the front desk refused to take accountability, forcing me to book a new appointment and miss some extremely important medications. When I came in, Dr. Rosenthal profusely apologized for the incompetence of his front staff, and told me that he knows they can be "disorderly" and told me to call his personal cell phone in the future. On the way out, I asked to pay, and I was told that I would be billed "later." Some time later, I received a "final notice" for a bill for $30. When I called in to ask what the hell was going on, the front office told me that they had made the decision to "terminate me as a client" for non-payment. She was also extraordinarily rude and combative. I view this as not only unethical, but illegal. I will be filing a formal complaint to the Medical Board of California.

We have had many unfortunate medical experiences in our family, and as such have spent way more…read moretime in great hospitals like Stanford in CA and Univ of Washington in WA and everything in between so are qualified to make this opinion. Dr. Rosenthal sets the standard for a medical professional. He not only knows his medicine, but has a bedside manner unmatched by any we've come across. He cared for my mom for many years before her passing. Everytime she was in the hospital, he ALWAYS showed up to check up on her. When she had difficulty traveling to the office, he made made house calls. He is very calming and a great listener. I wish other doctors and hospitals tried to be just a little bit like him. Professional. Punctual. Compassionate.

I wanted to send sincere thanks to Dr. Marchiano and his team. I was in yesterday with my relative…read more(for whom I have POA), the visit quickly turned into a very challenging visit. Despite my relative's agitation and the 'tirade' that followed, Dr. Marchiano remained the consummate professional--steady and calm. I was also so impressed by the staff, who didn't hesitate to jump in as backup when they heard things getting loud. Having that kind of support made a stressful situation much more manageable for me. Thank you for your patience and your expertise.

Horrible patient care and dealing with family members. He's rude and when my mother died we heard…read morefrom all her doctors but he.

In for a surgical consultation. Dr. Amorn explained throughly the procedure and the possible…read moreoutcomes. She gave it to me straight and we made the decision together. I have complete faith in Dr. Amorn and her professional opinion and utmost understanding.

Dr. Amorn is one of the nicer ENTs I've seen. For some reason, the male ENTs I've seen over the…read moreyears have been quite dismissive of my symptoms especially when the tests come back normal or they can't surgically correct my problem. As a feminist and aspiring physician, I like to support women in medicine whenever possible. Sadly, finding a female ENT is not easy. She appears to be a competent surgeon as I had no complications with my ear tube removal and tympanostomy surgery in November 2017. The medical assistants are kind and responsive. However, her attitude changed when I had chronic sinus infections and the CT didn't show anything wrong despite my symptoms responding to meds that both she and a PCP at One Medical prescribed. When I saw a different ENT in Fremont, he had me repeat the scan which showed narrowed and blocked passages. As a result, I had to have surgery. During the time of my sinus issues, she failed to return messages through My Health online. After about 10 days, she leaves a voice message saying she doesn't know what my question is. Again, I thought she was nice but maybe is inexperienced or needs to work on her diagnostic process. Her lack of follow up and inability to take my concerns about my sinuses seriously made me give her 3 rather than the 5 stars I was hoping to give. I would only see her if I couldn't find any other female ENTs who seemed like a good fit. I have been fortunate to have found 2 amazing female ENTs since that visit - my current one in San Ramon and a former one in Menlo Park.

I wanted to take a moment to express my heartfelt gratitude for the exceptional care you've…read moreprovided my mother over the past 7 years . Your expertise, along with your compassionate approach, has made a significant impact on my mom's health and well-being. I particularly appreciate consistently provide PROMPT Response whenever we need you . Dr Chen demonstrates her commitment to patient care. Thanks to your guidance and treatment, Your dedication to your profession is truly inspiring, and I feel fortunate to have you as my mother's doctor. Thank you also to the entire staff especially to " GINA " for the excellent care you provided to my mother. Your professionalism and kindness were a great comfort to our family during a stressful time." Thank you for all that you do.

Cons - I made an appointment to have prescriptions refills. Dr Chen said it was mandatory to have…read morean appointment as it had been over a year since my last visit with her (not a problem). When I scheduled my appointment, I explicitly asked for a medication assessment, as suggested by my therapist due to escalating anxiety and depression symptoms. At no point prior to my appointment was I informed that they do not provide that service and the Dr seemed confused about it when I went for my appointment. Long story short, the Dr was completely insensitive to my struggles with anxiety/depression. She suggested I try drawing or hiking because hiking makes her happy, she also said that therapy should be working. Pros - I like that they are able to communicate via text, it's really convenient. Wait time was minimal when I went for my last appointment. Dr suggested a magnesium supplement Calm to help with anxiety. I purchased it and will give it a try. She suggested a referral to a psychiatrist, which would have been helpful know prior to that appointment. I'm sure she's great with some clients, the experience was just horrific for me personally so I will be seeking a new doctor.

I was fortunate enough to find Dr Ing a year prior to my pregnancy. She's very attentive and caring…read moreevery time we visit. Her staff are always supportive and responsive. Dr Ing put me at ease throughout my pregnancy and answered all my questions as a first time mom over 40. Under her care I was able to deliver a healthy baby after finding out I have preeclampsia in my third trimester. I cant recommend her enough!

Thank you for being the best OB throughout my entire journey, from the very beginning until my…read morepostpartum checkups. I truly appreciate the consistent care and positivity you maintained during the entire process.