1. Farnoosh Farrokhi, M.D

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Castro Valley, CA

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Farnoosh Farrokhi, M.D

4.1 (11 reviews)
Open • 8:00 am - 5:00 pm

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30 days ago

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1 year ago

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3 years ago

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Hi Joe, this is so great to read. Thank you! - Social Care Team

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3 years ago

Excellent and attentive diabetic care. Office runs like clockwork and the labs are right in the building.

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So glad to hear it, Jane. Best wishes in health! - Social Care Team

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3 years ago

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7 years ago

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7 years ago

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9 years ago

Well informed, easy to communicate with, listens, knows her stuff. Facility was nice, too.

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It's so great to read about your experience. Thanks for the shout out!

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10 years ago

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8 years ago

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9 years ago

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Ask the Community - Farnoosh Farrokhi, M.D

Review Highlights - Farnoosh Farrokhi, M.D

“Farrokhi five stars because I was impressed with my treatment and comfortable with her staff.”

Mentioned in 4 reviews

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Balanced Medical Solutions

Balanced Medical Solutions

3.8(44 reviews)
4.6 mi
Certified professionals
Speaks Spanish

"I highly recommend Balanced Medical Solutions to anyone…read morelooking for knowledgeable care and a welcoming, no-pressure environment. Ive had a great experience.l was a little scared at first but they were able to explain to me the process and answer all my questions."

My mom and I came to this clinic for her checkup, and I came with her to help translate…read more Unfortunately, the nurses/workers seemed to be in a bad mood and acted bothered that I was there to help my mom communicate. The doctor, Lorisa, was speaking very quickly and sometimes stumbling over her words, which made it difficult for me to translate everything correctly. When I asked her to repeat herself so I could properly understand and translate for my mom, she seemed bothered. At one point, she got very close to my face and looked at me in a way that made me feel uncomfortable. My mom and I both noticed her attitude and felt like she was frustrated with us. I understand that doctors are busy and have many patients, but that is not an excuse to make patients or their family members feel uncomfortable for simply asking questions and trying to understand what is being discussed. This is someone's health and potentially someone's life, so communication should be taken seriously. Because the doctor seemed bothered by me helping translate, she eventually sent a supervisor who spoke Spanish. The supervisor, Frania (I apologize if I misspelled her name), was extremely kind, patient, and helpful. However, she explained many things to my mom that the doctor had not gone over, including information about the list, costs, and other important details. This unfortunately made me look bad to my mom because I was trying to help her understand, but the doctor had not explained everything to us in the first place. I truly appreciate Frania for being so respectful and taking the time to communicate with my mom. Unfortunately, the doctor's attitude and the lack of communication made this experience very disappointing. Having a job where you care for people is important, but the way you treat your patients matters just as much as the medical care itself. Please have patience and consideration for others, especially when there is a language barrier.

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2.6(22 reviews)
3.1 mi

This doctor's office used to be the best and I appreciate the care and the service they provide…read more But ever since Epic Care took over, everything just went down the drain! I gave them slightly more than a year to get things figured out and I'm done. This place is a nightmare, to say the least, and I would advise that you all STAY AWAY unless you have no other option. To begin with, their doctors and physician assistants are excellent. They know what they are doing and they provide the care that you expect. So this is definitely a good thing as, after all, this is why anyone would go to the doctor's office. What are the problems? 1) Wait... And lots of waiting. Even with appointments, I've waited for up to an hour even when in the examination room. Once is fine but two times in a row, it seems too much of a coincident. I would appreciate it if they learn to value their patient's time! And if this is a recurring incidence, it would be helpful if they learn to schedule longer appointments and not schedule patients back-to-back in 15 minutes intervals. It just makes sense to correct it. 2) Still seems to be unorganized in getting their ducks all in a row from paperwork to getting test results ready before the appointment. Come on, the upgrade to the patient management that you had was supposed to help, but it sure doesn't seem like it. I may give it one more try and will make my ultimatum after that.

Dr. Dhawan canceled my appointment less than a day before it was scheduled. Next available…read moreappointment was two months later. They were unapologetic and didn't seem to care. Sorry, this is horrible service.

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Farnoosh Farrokhi, M.D - endocrinologists - Updated October 2026

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