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    Garriott, Francis Emery, MD

    4.7 (3 reviews)
    Open 9:00 am - 5:00 pm

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    Xu Ling, MD

    Xu Ling, MD

    2.2(12 reviews)
    0.8 mi

    Don't rely solely on the overly positive reviews. I did--and it gave me a false sense of security…read more My real experience was the exact opposite. I am angry, not just disappointed. From the beginning I repeatedly raised concern about a potentially serious medical issue and asked for appropriate workup. It was dismissed, and I was sent to an inappropriate specialty. Only after seeing another department did I finally receive the correct, more targeted testing--and the results were clearly abnormal, confirming that my concerns were not "just anxiety." What I cannot forgive is what happened next: despite abnormal test results and imaging findings, I repeatedly requested an urgent specialty referral. Instead, referrals were repeatedly incomplete or failed--sent as a generic "joint pain" note with no supporting details--so the receiving specialty clinic could not triage or schedule me. While my symptoms progressed, I was trapped in preventable paperwork and coordination errors. If you need routine care, maybe it's fine. But if you have a serious, time-sensitive concern, think carefully. No one should have to fight this hard just to get an appropriate referral.

    Dr. Ling Xu is one the the most attentive doctor we ever met. Others don't like her style because…read moreshe like to order blood test before she gives you diagnosis. For me, I think that is a good idea. She does not like to guess on what is really going on with her patient. What better way is it than not knowing what is going on in your body internally before prescribing drugs for you to take. It is better for her to know the root causes of your illness and blood test can help her to get a starting point with her diagnosis. She can then at least rule out the worst or act upon emergency matters internally if there's any in a timely manner. Dr. Ling Xu's staff are also very friendly and helpful. We love her style. Keep it up Dr. Xu.

    Deepak Dhawan, MD - Dr. Dhawan Deepak, Internal Medicine

    Deepak Dhawan, MD

    3.4(12 reviews)
    0.7 mi

    I like him. I had…read morebeen with my previous PCP for 15 years, and was heartbroken to have lost her by not being able to see her any longer. The best thing about her was her trust and belief in me (not doubting me), and having her listen and order/do any or all the medical & prescription requests I needed and required. So I was really nervous and anxious about trying out any new doctor. I went through all the PCP's in my health insurance provider search list, and landed on Dr. Dhawan. Granted, ratings for doctors are limited and sparse; usually weighted heavily on the negative side since those are what usually instigates people to even leave ratings & reviews (if a good & satisfying job is done, then people just go on about their lives). But considering all of those, his was high enough rated amongst the other available doctors/options. And I'm happy with my search and results! He's pretty forward, no-nonsense, leaves out small talk or what's extraneous, and is pretty direct. But at the very least, he does listen and considers what I let him know and inform him about (which can't be said about many doctors). He works with my goals and what I'm trying to obtain or accomplish (in terms of my medical needs and wants), considers my health and medical history and current well-being, and I'm able to get out of him what I would like for myself and my medical health. He keeps it simple; which is what I am looking for being the type of man I am -- I have conditions and concerns, he provides and observes and manages them. MOST IMPORTANTLY he does it without me needing to insist or force or convince or fight for it; he actually works with me and tries to understand and at least be open to it. So he keeps things with him and my needs & pharmacy to go pretty uncomplicated. I do appreciate & like that his office (Epic Care) works with MyChart and also Care Everywhere, so he and his office is able to coordinate with my other health care providers (medications, lab work, lab results, etc.) What I would criticize is that he's not so readily available -- appointments with him have to be made out weeks in advance. Another thing; as I mentioned, I enjoy Epic Care being accessible through MyChart, but anytime I communicate and coordinate with his office through MyChart, they are not quite responsive; so much so that I've actually had someone in his office tell me that it's better to call and arrange/discuss things than going through MyChart! For reference/context; I'm speaking about referrals, prescription orders & dosage changes, appointments, even some minor/general medical questions that relate to my care. I don't know if it's a good or bad thing, but he's located in both San Leandro and Castro Valley -- which I don't mind and if it makes him more available, than I'm all for it; but I live literal blocks away from his San Leandro location that I rather that. Also, as he does leave an impression of simplicity, I don't know if I would trust leaving him with anything more complex or very nuanced. I guess time will tell and/or if more trust & confidence in him is gained to be able to say in the end. So, at the very least, I believe him and so far he's been able to work with me and what I ask from him and what I'm trying to accomplish.

    Dr Dhawan is a great internist. I have been seeing him for years. My insurance quit covering me…read morethere, and I panicked! He always listens and takes time with my appointment. His office is very efficient too.

    Steven R Una, MD - Piece of sh*t

    Steven R Una, MD

    2.8(11 reviews)
    0.7 mi

    Dr Una was my doctor for quite awhile, until I explained how I went to urgent care while camping,…read morethat Dr gave me a very strong shot of antibiotic, for whatever reason my back pain just disappeared, no explanation for it it just was what it was! When I explained it to Dr Una, he slid over to me with his stool, looked at me and said, YOU NEED TO SEE A PSYCH! After being his patient for awhile, I was extremely taken back and have never returned, called my insurance and let them know what happened! I am a senior Citizen in my 60's at the time! I am quite sane!! Never expected that behavior from my doctor! Really sad! I can't get it out of my Mind, it hurts to hear a comment like that out of nowhere!

    I had a "first" visit with Dr. Steven Una for a general checkup. Although he had never seen me…read morebefore, when he walked into the exam room, instead of saying hello, or introducing himself, he made an insulting "racial" joke about my surname, saying that it looks like they are finally letting people of my ethnic background into the building. Coming from a doctor who I had never seen before, this was shocking and completely out of line on his part. Although I managed to continue with the general checkup, before it was over I told Una that I didn't appreciate his racist joke. He gave me some lame excuse that he had friends who were also of my ethnic background. Hey, Una, I'm not one of your friends, so save your racist jokes for them! And BTW, Una, what is your ethnic background(s) and has your ethnicity ever been discriminated against? If so, you haven't learned much from that. Una needs to take a course in "racial sensitivity", and learn what kind of language is inappropriate when conversing with patients. Of all the years that he's been practicing medicine, you would think that by now, he would greet each new patient with professionalism, courtesy and friendliness. A point to ponder: people who are "insecure" often compensate for that insecurity by trying to put down other people! I said this was my "first" visit with Una. It was also my "last" visit with Una!

    Garriott, Francis Emery, MD - internalmed - Updated May 2026

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