One star is a gift for the aggravation in dealing with the scheduler for installation. I see a…read moreprior review / complaint mentioned someone with a "snippy" attitude which is a generous description. I'm a repeat customer waiting on an installation for one HD auto shade. The first call was from Kim who informed me of my order 'coming in' and the soonest install date was several more weeks out. When questioned about timing & if the product had actually been received, she became "snippy" & rude. After waiting all this time for my shade the day finally arrives for install. The same nasty lady leaves a Vm that I must be rescheduled due to an installer calling out sick and all the other jobs were 'solid' so i was chosen to wait yet another week. Once again, when I questioned her then expressed my opinion about having to wait another week, this woman reared her edgy entitled attitude. I certainly don't appreciate this nor do I feel it's appropriate considering I'm the paying customer and she's the one with the problem delivering what I paid for. Do I want to deal with this person in the future or would I recommend them as having wonderful phone skills ? No! This experience was extremely unprofessional, irritating and I'm highly offended.

I've had B&B do shutters and blinds in 2 houses now. They know their stuff and the consultation was…read moreeasy and informative. They're up on the latest trends and technology for window coverings. Had them do a motorized blackout shade on the Acadia door and I love it. Their installers are too notch too. Friendly, professional, and knowledgeable. If you're thinking of going with a different company, you're making a poor life choice. Use B&B...you won't regret it.

Could not have been better. About 4 Weeks from order to install. I am in AZ with 115 degree heat…read moreand a North facing patio so I thought it would not do much to diminish the heat. I was wrong. You feel about a 5 dgree cooldown even with no sun on the room. It looks wonderful. Could not rate them higher. I considered less expensive options, however I am glad I shose Magnatrack and Hogue Enterprises.

After interviewing several companies it was an easy decision going with Kevin with Hogue's…read moreEnterprise. His no pressure sales approach was appreciated. We could not have asked for better service! He said it would take approx 4 weeks to receive our Magna-Trac shades and 4 weeks to the day they arrived. Scheduled install was 2 days later. The crew not only arrived on time but completed the job the same day! Their clean-up was fabulous as well. I would highly recommend Kevin W/Hogue's Enterprise for all your Magna-Trac needs! The whole process was completely stress free!!

This is a TOP NOTCH company ! Owner Blake and Technician Stanley are super responsive, very…read morecompetent, great communicators ... AND so easy to work with !! They responded AND repaired our plantation shutters very quickly !! They are head and shoulders above the other "shutter" companies that I tried to contact. Great service and competitively priced ! Great service organizations deserve a great review ! All our friends will soon know about you too ! Thanks guys !

they Gave me good bid, took my deposit, & no response for 3 weeks ? Called them several times,…read morethey never answer or return phone calls ?

This is a follow up to a review I made after we had our carpet installed in Oct 2019. First of all,…read moreI was impressed with Jay (the owner) that originally came out, very professional and thought the carpet we picked was luxurious. Shortly after we had it installed we developed issues, fraying around the tile, and seams that looked like there was dips! I sent in pictures and Sukmans seemed like this was common. (Just needed to be Re-stretched) we went back and forth 4 different times to have "carpet fixers" come out and fix the carpet etc.... Finally we were SO UNHAPPY with the carpet we addressed the owner. We had to move furniture 4 different times to have these carpet issues fixed. He gave us 2 choices. He would refund us 1/2 and we could keep the carpet. He said that after the last "carpet fixer" we could keep the carpet and we should get years of use from it or he would refund our money, but we had to find a different company to install new carpet and pretty quick. At that time the carpet looked pretty good so we took the 1/2 refund, thinking the issues were behind us. All these carpet fixes and calls took place over the following 6-8 months, to come to this offer. Within 2 months after taking the offer, carpet starts bubbling up again!! We feel that Jay should have taken this concern more seriously and looked into what really was the problem. Fast forward to today, we have hired another carpet company to replace the carpet. The salesman's came in and could not believe the install and the look of the carpet. He pulled back the carpet and the pad that was installed was not the pad we purchased. They put a pad that is used usually in rental homes, that you change out often!! We never did get paperwork, or verify that we got the carpet and pad that we purchased!! BIG lesson learned on our part!! Jay doesn't seem to know his contractors he hires to install carpet and didn't follow up to see what really was the issue. BEWARE folks and do your homework!! It's absolutely been a nightmare!! I am hoping that Sukmans reported the carpet installer to the ROC of AZ! He should never lay carpet again! For a company that has been in business for so long in the valley, we expected better service!

I have worked Jay and his team since 2005. He was very…read morehelpful in installing all my electric shades for my newly constructed home in Paradise Valley. Working with my contractors easily. The service I continually received has been above and beyond. Jay was always happy to answer any questions I had and will have concerning all my electric shades. I never had to worry about any warranty issues. His quotes were very fair and honest compared to other quotes I received for my Paradise Valley home.

One star is generous, and I am posting this to prevent any other consumers from wasting their money…read moreon this business! I am appalled! I initially reached out to this company for an estimate for a new door for my salon about a year ago. We decided to hold off and then in July decided to proceed. I paid my deposit and was told it would be about six weeks until my door came in to be replaced. Then I started requesting info on when I could expect this to be completed with no response. I am currently dealing with my credit card company to hopefully reverse the charges.

Went with them because of reviews however my experience wasn't good. I was originally quoted 10 to…read more14 days for the window and felt like they told me just to get our business once they had it and I paid the first half then I didn't hear from them. 14 days came and went then 18 days. Every time I tried to contact them I never got a hold of anybody at the office. I text the tech and they would respond a day or two later. Over a month later, when we finally got on the schedule for the window to be installed big surprise a tech called out and they pushed us back another week so in all we waited almost 5 weeks for the window to be installed. That being said they finally came out and the window is fixed so I guess if you aren't in a hurry or timeline then go with them.

They did a good job on resealing our adobe roof but the restucco and paint has been horrible.read more

5+ stars for Justin Lund. He was referred by our restoration company (PuroClean of SanTan -…read moreanother 5+ star company). Justin responded quickly, managed everything related to insurance quotes, and did a stellar job. All of his crews showed up on time and got the job done right. It's also nice to see the owner doing some of the work himself - He had a close eye on any imperfections that needed a little extra work. Also was happy to take care of other little tasks that we asked for help on. This was my first experience with a re-construction company where EVERYTHING went as was described up-front - no shortcuts - no surprises (except from our side, as additional needs came up.) Thank you Justin, for making our lives a little easier at a difficult time.

Outstanding experience with Greco Roman! We recently tackled a massive project replacing 41 windows…read moreand 4 doors in our home, and the team at Greco Roman Windows & Doors handled it flawlessly. We chose the Milgard C700 Ultra Fiberglass Series, and the transformation is unbelievable. The fiberglass frames look incredibly sleek, feel built to last, and have completely changed the comfort and lighting of our house. Greco Roman's crew was professional, efficient, and careful with our home throughout the entire large-scale installation. If you have a big project and want it done right, I highly recommend them!

After several bids for my new replacement windows,I knew I had to go with Greco Roman. Walter came…read moreto our home and gave us a complete and thorough bid. He explained that his family of workers were going to do a "complete job" and not leave out all the essentials.Custom windows,stucco repair,painting and plantation shutter removal were all included. I'm so glad I chose Greco Roman and couldn't be happier. So professional and their philosophy is it's all about the homeowners needs. Right away I already noticed that my energy bills are going to be so much lower. My house is quieter and they look beautiful. You will be happy you went with Greco Roman.

Heath and his contractors did a phenomenal job converting our den into a media room, complete with…read morespeakers in the ceiling. We currently have them finishing our kitchen/dining/living room renovations. I'll be back with an update. If you want a contractor that does precise, clean work with an expansive background to tackle projects ideas that are out of the norm and does it at a more than reasonable market value, then Urban Customs needs to be your next hire.

UPDATE! it's been over 4 years and many dogs and cats and people and the finished floors have held…read moreup FANTASTICALLY! No bubbling or peeling up of the finish, they've sustained through cat and dog pee and poo, little kids spilling all sorts of things, I even spilled nail polish on the floor and used a little bit of acetone (I know I know) to clean it up and the finish wasn't affected at all! (I don't recommend this but it worked in my case) I'd still recommend them 100%! Very satisfied several years later.