1. Shred-it

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    San Diego, CA

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    Shred-it

    1.5 (10 reviews)
    Closed • 8:00 am - 3:00 pm

    Shred-it Photos

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    Damage and scratches Shred-it caused and will not pay for.
    Amanda G.

    This company will not take responsibility for the damage their employee and equipment did to my car. 10/20/22 I was parking in front of my doctors office and the receptionist told me to go outside to check my car. The Shred-It employee Julian was taping his glasses back together and was disheveled. He was on the phone with his supervisor Erika admitting that one of the shred-it bins had fallen off his cart and hit my car. He had her on SPEAKER and she asked if the car was drivable and if it was then "why is she making a big deal". She told him to exchange insurance info but since he didn't hit my car with his work truck, and hit my car with his work equipment he wasn't sure what to do. I took pictures of the damage and the employee Julian kept telling me it "wasn't that bad!" And he was "pretty sure that was already there!". I tried to be as polite as possible because accidents do happen and I still had to see my doctor inside for my appointment. My car insurance called me today saying they are refusing to take responsibility for the damage their employee made to my car. It's $2,500 worth of damage. The front bumper is dented in from the box and there are scratches on the hood of my car. BEWARE OF THIS COMPANY! If they damage your car, they will not act like it was already there. I am contact my doctors office for video proof that they damaged my car and I will be suing. In the pictures you can still see the middle bin hanging off the cart.

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    6 months ago

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    3 months ago

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    2 years ago

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    9 months ago

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    2 years ago

    Staff nice, shreds papers while you wait. Staff helps you carry in your boxes. I highly recommend this location

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    2 years ago

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    4 years ago

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    6 years ago

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    7 years ago

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    7 years ago

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    PROSHRED San Diego

    PROSHRED San Diego

    (148 reviews)

    Kearny Mesa

    Hubs finally found a place to shred personal documents in bulk. Whenever we have a full box, we…read morewill bring it here on the weekend and have it shredded. There are two options, you can choose to drop off your shredding and they get to whenever or you can watch your items get shredded in front of you. Hubs prefers the latter. Recently they changed their hours of operation and are no longer open on Saturdays which sucks! They are not usually open on Sundays. We found this out the hard and showed up on a Saturday. We really hope they reopen shredding on Saturdays again. 2026: 29

    For ten to fifteen years I was a happy Pro-Shred customer: Suzette and her team were wonderful…read more Then Vital Records Control acquired them, and with no warning and no disclosure my monthly bill jumped to around $150, padded with line items I'd never seen, never agreed to, and never wanted. I get that transitions cause hiccups, and I tried not to overreact. But it's been four or five months of oversized bills and calls to the same reps I've always dealt with, begging them to fix this mess. After the first bad bill I was told it was handled and wouldn't happen again. It kept happening, every month, and getting it "fixed" meant hours of calling and emailing into a void of unanswered voicemails and ignored messages, week after week, month after month, for nothing. I finally got them to remove my bin since I'm trying to end the relationship entirely, but I've been fed one story after another, none of which panned out. The current one: they can't stop billing me until their "retention team" calls, which requires a letter from me stating I want to cancel, after which I'd hear from them within three weeks. That was months ago. Silence. Meanwhile the bills keep arriving at fifteen times what I agreed to, and I keep having to dispute them. It's exhausting. When retention finally calls, they're getting language raw enough to make the crew of the Abraham Lincoln blush, and the only thing they'll retain is the trauma of that phone call. I wish Yelp would permit negative 5 Star reviews. To whoever's reading this: save yourself the headache and find another provider. Even in a world where everything feels transactional, this is a genuinely appalling case, and it's a shame, because the old owners were lovely people. This is what happens when the Mom and Pops get swallowed by giants. And we all know how that ended for Goliath. Bam.

    Shred-it - shredding - Updated October 2026

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