I've been here many times to have my coats cleaned and have things tailored. The man that tailors…read morehas been working here for years! He's the best at tailoring clothes. I moved away from the neighborhood about 12 years ago and still come here to get things cleaned and tailored. I stopped by on Friday to have a fur coat tailored but the guy wasn't there. I was told he now works from 7am-1pm Monday-Saturday. Today i came by again around 830am and he was there, unfortunately he can't tailor fur coats. He did recommend another location to me that will be able to do it and he was honest. I'm thankful he didn't lie and work on my coat and mess it up.

I visited this location for my 1st time this morning. Mind you I am a Military Veteran of almost 3…read moredecades. The owner of the premises. Said something that didn't quite sit right with me regarding my service to this country. Instead of dropping to his level by responding ignorantly. I'm willing to wait it out. And save my comments until after my advanced paid in full services are completed and received. On a lighter note. The facility was immaculate and well maintained. The female front desk staff was very pleasant as well as my interactions I had with the professional Tailor who spoke little English. Standby for official overall rating. Note: By default of the system I'm forced to give this a 1 star at this time. Mr. P!

The owners are very welcoming and professional and their work is meticulous. I've been going to…read morethem for years and I highly recommend them.

Do Not Take Your Clothes To This Place!!!! They are ridiculous. I brought six shirts for them to…read morealter. I tried on and measured the shirts with the business owner. After picking up my shirts they did not do the job specified. I was initially upset but decided to bring the clothes back to be correctly altered. They wanted to charge me $10 more per shirt after I already paid $80. Highly upset. Huge mistake going to this place.

I have been using freshspin for the last two and half years. Prior to the change in management, I…read moreloved being serviced by them. Once the change in management happened, the customer service has gone down. Though it is a low cost option, it doesn't need to treat its customers in the way they do. When there is issues with the laundry or payment, the store refuses to call they have the driver call with half the information. If you are bold enough to take the customers' money, you should be equally as bold to call the customer if their an issue. This is not how you do business. Especially one who has stood by the business through their transition. The worse if it is the person they have answering the phones doesn't even know how to explain the situation either. They don't do payments and it is someone else who does it. Its very frustrating when the service you are paying your money to complete a task doesn't know how to communicate to their clients. That is bad business practice.

I've been loyal to this company for years, but their service has really declined over the past 6…read moremonths. They provide a 1.5-hour window for pickup and delivery but are consistently 2 to 3 hours late, making it impossible to plan around, especially if you need to go to work. They often call 10 minutes before arriving telling you they are at your door--if they have the correct address at all--which means you have to wait outside. Even if you're forced to take a work-from-home day because of their delays, the first few hours are still highly disruptive. On top of that, they have lost my laundry before and now rarely answer calls or texts. I used to love the convenience of this service, but unfortunately, I won't be using them again. Don't just read the reviews from before, that was when the service was good :(

I was a regular but won't be going back. They advertise 89 cents a pound for drop off. However,…read morethey actually charge $1 per pound. I brought the issue up to the person working there. I showed her a picture of the sign in front of the store and suggested they fix the sign if they don't plan on honoring the advertised price. She got defensive and said "you're talking to me like I don't know how to do my job." I was very polite about it. I wasn't in any way attacking them. Regardless, I took my laundry at that point and left. I don't plan on giving these people any more business. Better not to deal with dishonest people.

Some of my clothes were not clean. And the clothes in General didnt smell fresh. They clearly did…read morenot use dryer sheets. This was my first time using and very disappointed with service. The only good thing was these easy pick up drop off. But even that they drooped off my clothed 2 hours late outside of 4 hour window. Also I didn't receive an email receipt. They just charged my card. I won't use them again.

The tailor did a poor job with simple alteration. I brought my pants back less than a week after…read morehe made alterations. After he took in the sides, the front of my pants was still too big. He claims that it is a "manufacturer" defect and that it's an additional charge to fix. The pants was fine before he altered it with the exception of it being too big. I wouldn't recommend this tailor and the dry cleaners itself is overpriced with subpar cleaning services.

It's a fucking monopoly…read more They know that they're the only dry cleaners in section 5. They also know that this predominately white-collar community needs to keep said collars freshly starched. So why isn't there; -A turn-around shorter than 3 days for a basic pants-suit? -A compatent tailor permanently on staff? -Sunday hours? :::grumbles:::

They are still open and they are very kind. They recognize…read moretheir regular customers and are reliable.

I recently used them and overall had a positive experience. The staff was courteous and efficient,…read moreand they were able to accommodate a last-minute request without any issue. My clothes came back looking crisp, clean, and well-pressed -- exactly what I was hoping for.

I was pleasantly surprised to find this business, upon searching. The customer service was very…read moregood, and, the prices were reasonable. I would return as a patron to this establishment.

Good, dependable dry cleaning and tailoring place. Minus 1 for charging a dollar to sew a button…read more 50 cents ok. A dollar, that is just mocking me. What do I look like, a rich hipster? I took it home and did it myself. Ok, ok, in all honesty, I took my newly clean pants home and hung them in the closet where they are waiting patiently for me to get around to sewing that button back on. "Eddie: Do you hold a grudge against Montgomery Burns? Moe: No. [buzz] Moe: All right, maybe I did. But I didn't shoot him. [ding] Eddie: Checks out. Okay, sir. You're free to go. Moe: Good, 'cause I got a hot date tonight. [buzz] Moe: A date. [buzz] Moe: Dinner with friends. [buzz] Moe: Dinner alone. [buzz] Moe: Watching TV alone. [buzz] Moe: All right! I'm going to sit at home and ogle the ladies in the Victoria's Secret catalog. [buzz] Moe: Sears catalog. [ding]" Anyway, this dry cleaning/tailoring place has nice employees. I am always a little uneasy when people are SOOO friendly, after all this is New York, and I wondered a little if maybe when I left they'd badmouth me. Well it doesn't really matter as long as the dry cleaning is clean, and it was, so hey. Weird thing that not too many other dry cleaning places do in this neighborhood-- these guys ask for a name, address and phone number. I'm like what?! The other place down the block knows me only as "Pink Number 9024" and I like it that way. So I told a little white lie and gave a 30 Rock character's name as my name. But I gave my real phone number cause you know, I gotta stay in touch with the place that has joint custody of my $50 pants. The address I declined to give. After all, we do live in a post-apocalyptic John Tyneresque world and I have to guard my remaining liberties carefully. Don't tread on my dry cleaning!!!

Always amazing! Clean and always gets me my clothes done in a timely manner. I have been going…read morehere for 20 years.

I have only used them once but they were nice with quick same day service. Suit and blazer came out…read moreclean and pressed. Cleaning is done on site