When you walk in the people there are very respectful and kind. I've had my shirts dry cleaned…read morebefore and they came back in excellent condition . They've also worked on my pants and stitched up some holes for free! The price is my only concern. It's a little too steep for pants.

Disgustingly rude , dishonest female owner who demanded money upfront before doing any work and…read morethen increased her prices and moved the pick up date for a week . Became incredibly hostile when confronted. Never again !

My clothes always come back smelling and looking clean and presentable. The pick-up and drop-off…read moreservice is my go to. The laundress always listens to my detergent needs as well.

This is the best laundry service I have ever used. Amazing service, clothes are super clean and…read moresmell like candy :-) They are also really nicely organized. Vincent is the man! They pick up and deliver as well!

The best service! Professional and friendly. I will not take my clothes anywhere else- highly…read morerecommend prestige cleaners!

Good and reliable service. Reasonable prices and always on time. What else do you need?read more

As far as I know, nothing was taken. Read a lot of the other reviews, and now I'm wondering. They…read morepicked up my laundry, and delivered it. My only problem was having to be home at certain times. I was really spoiled living in Astoria. I have a lot of clothes. And this was like 60 pounds I'm two bags easily. So who knows what goes missing. Haven't used them accept that once, but no snags.

Closed an hour before their posted hours. I came back to pick up my laundry and found it closed. I…read morewill not use this laundromat again.

Despite the other ratings, I find this place to be a great place to send my laundry. Always go for…read morewash and fold service. Prices are standard if not a bit less than services around the area. The lady that works there most days is kind, smiles, and knew my name after the second time I went. NEVER have clothes gone missing in the 2 years I've been going. No one else's clothes in mine. Never any issues ever. Service is fast and consistently so. It takes a special place to handle my special delicates. No issue recommending this place to anyone with dirty laundry.

Very small with only one large machine and three medium size machines but they are open when they…read morelist online that they are open, clean and the attendant was friendly and helpful.

I have to admit I'm biased because the woman who owns or runs the place is SO sweet. She remembers…read moreme and always waves on the street or as I walk by, even if I haven't been in there for months. Her smile cheers me up every time. These cleaners are not the cheapest, but they're also not the most expensive and I've always had great results from her. My clothes don't have that weird "drycleaning" smell, either! Additionally, she has treated my stuff with the care I'd use on my own. If I drop something off and she thinks the dry cleaning might hurt the fabric, she won't do it and will recommend another options. As a caveat, I have to warn some folks - she does keep her dog with her some days. It's not a shedding kind of dog, but still, if you're allergic to dogs, check it out 1st.

First of all before I list out my displeasures, let me just start off by saying save your money &…read moreclothing and stay away from this place. There's way better dry cleaners out there with more competent and accommodating owners. If your clothing gets damaged, they will automatically deflect, not take responsibility, blame and accuse you for trying to get over on them. I've used this joke of a place plenty of times before because it's convenient for me since I live down the street even though they do a half decent job. I brought in a brand new beige Kith sweater that I've worn no more than 3x because it had some stains on it from eating at a restaurant. They were only able to remove half the stains which I'm not even mad about but when I got home and inspected the sweater, there was a very noticeable tear on the left chest area that was clearly patched up. When I dropped the sweater off a few days prior, the lady inspected it thoroughly and didn't mention of any defects, only the stains. I go back the next morning to show that my BRAND NEW SWEATER that's never been dry cleaned before nor put in the washer had a tear that was clearly patched. The co-owner old man that does the sewing automatically deflect and start accusing me of knowing the defect was there or that it happened somewhere else. I'm someone that wears vintage clothing and aware of all imperfections on my clothing. I take care of every piece of garment that I have and I'm very anal when it comes to everything I own. I would know if my clothes had any holes or tears on it and WOULD NEVER blame anyone for something that I knew was already there. But this is a different story. How could I have a brand new perfect $200 sweater with a noticeable defect and be ok with that? The unprofessional owner man GETS IN MY FACE and starts screaming telling me to get out of his store and his exact words "don't come in here this early and start this bullsh*t"...I mean what type of business owner talks to an unhappy repeat customer like that? They didn't even try to resolve the issue. He went from saying that it didn't happen there to I knew the defect was there to I bought the sweater like that from the store to it must've happened in another dry cleaners even though it's never been dry cleaned before and why would I bring it to another dry cleaner that's further out when I live down the street? The lady went on to say that they don't have that color thread when the thread used to patch up the holes were clearly white. Like HUHHHH?!?! Make it make sense. I ended up leaving in a rage and was so furious that a business is owned by these type of people. The very least you can do is apologize and try to make the customer happy. But no, the man running the place is a hot head and would never take responsibility as if the business he's running is perfect and mistakes can never happen. I would never bring any business to this place nor recommend it to anyone I know in the neighborhood cause this is not right. Please stay away from this incompetent business and very very unprofessional owners.

Amazing customer service. I barely knew my laundry had been…read morepicked up or dropped off. They are like laundry ninjas. My clothes were well cleaned and nicely folded. Also, their price can not be beat. Will use them forever.

I've been using them for almost two years now. Amazing service. Great attention to detail or any…read moreconcerns. Francisco and his team are friendly, fun, prompt, and the clothes always arrive on time with great smell, well-folded. I could not ask for a better deal as they are also fairly priced. They have been a lifesaver for my super busy schedule.

1. Pack clean laundry in plastic bags to make handling easier and keep it clean. Failing to do so…read moreappears unprofessional. 2. Do not ignore client's requests to keep bags separate. Every time I requested that my bags not be mixed, my request was ignored. 3. Offer a choice of detergent for sensitive skin and babies. 4. Fold socks together as pairs instead of pilling it in a rubber band, Put underwear and socks in another small plastic bag so it's not mixed with the rest of the clothing 5. Fold items even if it's in a protective mesh bag

The Laundry Express has been doing my laundry for several years. They are always professional,…read morefold my laundry, pick-up and deliver to my apartment door, and do the laundry within a day if I call them early enough.

Friendly, sweet, helpful staff you can count on. I absentmindedly left My backpack and it was saved…read moreovernight until I came back to look for it. They kept my bag safely and waited for me to pick it up. It already shows What a very nice and sincere staff they are. You can drop off your laundry or do it yourself. I did my own like most customers. The machines are fast, Clean and easy to use. The machines use Quarters only. They have a change machine where you can insert $1,$5,$10,$20 bills to get the quarters you need. You can control the number of minutes you want to dry based on how wet or damp your laundry is by the number of coins you insert. First quarter you insert is less than 10minutes. You can choose Washers based on your laundry load--giant loads (19 quarters), medium sizes. The Machine tells you on screen how many quarters you need to add to get it started and once you insert one quarter at a time it subtracts the amount you need to add quarters.

They never fail me to get my clothes cleaned and looking fresh! Sue is so nice and honest. You…read morecan't beat the quality of their dry cleaning. You may find cheaper dry cleaning somewhere else but you will be paying for what you pay. They definitely should be charging more for the quality of service they provide. I have been getting my clothes cleaned and altered here for years and they have never failed me. I wish I could give more than 5 stars for the impeccable service. I would definitely and highly recommend this dry cleaners.

I brought in my husband's lined trench coat to be cleaned, and to have a hanging button repaired…read more The button had a spacer to allow room for the buttonhole when the coat was closed, which was still there along with the button on the hanging thread. This was my first time using this dry cleaners, after my long-time cleaners closed their business. After paying $55 in cash--no credit cards accepted--the coat was returned with the button stitched back on no better than I could have done myself, and with no spacer like the rest of the buttons still have. It looks dreadful, to be honest, and I won't be bringing anything back to this cleaner again.