SHOPPERS BEWARE: Read this before you go to this mall! Avoid my expensive parking mistake!!!
I often came here for Seasons & Bellafornia. Always just parked & shopped, and it was free. But yesterday, I got stiffed with an outrageously expensive "Unauthorized Parking" invoice. (I'll get to the amount later.) I inquired why and discovered that since last Aug, you'd have to "register" to park free. Lady on the phone said 11 signs were posted at garage doors & throughout. Well, I missed them all, and I know why. Space in the garage is so tight with lots of concrete columns, and entrances so narrow, that you must keep you eyes on them at all times to avoid an accident. (I did see a "3-hour free parking" sign, to which I thought merrily, "That's plenty!" I regret I didn't stop & spend a minute to read the WHOLE sign ... it must have mentioned "BUT you have to register.")
It's my careless oversight, so I don't mind paying ... but $70 for an honest mistake? Of failing to register? (In my case, unwittingly even!) It's ridiculous. Downtown New York/London/Paris isn't THAT expensive! I compare it to loan sharks with 50% interest rates. I feel raped. Had they charged $20 or even $25, I'd understand--and see it as a Stern Warning + Parking Fee (I did park for an hour.) But $69.95 is truly unethical!
With 2 favourite stores here, I might have been more generous on the rating, but now I can't. I'll still go to Seasons & Bellafornia, as I can't "penalize" them, their owners & staff. It's not their fault. The experience is just regrettable, and just plain unnecessary ... The World (pun intended) would be a better place if honest mistakes were generously overlooked, and indeed, reviewed for opportunities to improve. read more