[RE: The Walmart Thornhill Supercenter Pharmacy #5831] Absolutely HORRIBLE - I've NEVER had so many issues with a pharmacy in my entire LIFETIME. They've been a nightmare since the Covid-19 pandemic began, especially: COMPLETELY uncooperative, inconsistent and unreliable. Terribly scatterbrained, disorganized, inefficient, and their guidelines/rules/policies seem to change per day/with their feelings. On top of all this, the pharmacists have the audacity to be extremely RUDE too! Problem after problem, it's become evident that this pharmacy DOES NOT CARE ABOUT IT'S CUSTOMERS ONE BIT (the last b*tchy pharmacist I spoke to made it clear they didn't care about my business or if I took it elsewhere - wow, such *great* customer service skills too! /immense sarcasm)...
Between not bothering to inform me that one of my prescriptions was TOTALLY DISCONTINUED/IMPOSSIBLE TO GET MORE OF until THE *DAY*! I WAS SUPPOSED TO GET IT DELIVERED (had to scramble to get an emergency appointment with a very in-demand specialist, quickly determine a suitable replacement/alternative prescription AND fill it - did I mention I needed to start taking these time-sensitive pills they day they were SUPPOSED to be delivered?!), endless staff screw-ups, myriads of telephone disconnections, sudden refusals to supply certain types of medications (that were offered without issue in the past), and being TOTALLY left in the dust by their so-called "to-door-deliveries", I've endured enough stress from this pharmacy to last me forever. Consider yourself lucky if your "delivery" arrives AT ALL - BE SURE to note that the lazy-a$$ 2-cent-a-minute drivers they employ (via cheap third parties) to conduct their VERY IMPORTANT PRESCRIPTION DELIVERIES, flat-out REFUSE to actually leave the prescription outside your suite door if you live in ANY sort of high-rise/condo/apartment or multiple tenant building. I'm not sure what the problem with this is, as I get weekly deliveries for MANY different companies and ALL of them deliver DIRECTLY TO MY DOOR -I am high-risk for Covid (which is the ENTIRE POINT of getting delivery service) and had to argue about this EVERY SINGLE TIME with the delivery person and Walmart pharmacy itself (to no avail). May I ask what the point is of "~CONTACTLESS DELIVERY" if you expect people to come down and meet you in a busy lobby to get the item from you?????! Might as well just go to the pharmacy and get it there! (Where, by the way, they no longer even bother to offer curbside pickup either!) False advertising too, as it literally reads on their website "DELIVERY TO YOUR **DOOR** (LOL, wish I could post the screencap with this review). Utterly useless. Guess the Thornhill Walmart pharmacists/owners are more concerned with dodging ANY AND ALL accountability for their farce of a "service" than actually HELPING their high-risk customers...
For the love of God, please, go ANYWHERE but here for your prescriptions (and definitely! DELIVERIES)....it's not worth putting up with all this stress to save the whopping $2 in dispensing fees. If you are a senior or health-compromised and your life depends on a daily pill, I URGE YOU TO BEWARE TWENTY-FOLD - you may literally DIE if you gamble by placing your trust in this grossly unreliable pharmacy (and their laughable excuse for a "delivery" service). At best, you'll get headaches and low-end garbage "service" at this craphole. The entire staff is trash and don't even value your business. Honestly. STAY AWAY FROM THE THORNHILL WALMART PHARMACY. read more