They are more interested in upselling than getting your order right. They tell you how much more it…read morewill cost for each additional feature, but not how it effects the total until you go to check out and get sticker shock. We spent time going over options for frames and lenses and measuring where the bifocal line should be for close up and mid range vision. What I received were non bifocal glasses for distance vision. And btw it will cost hundreds more for the correct lenses. Then what did I actually pay for? And they were not at all apologetic. I was ready to say refund me and walk away except that I would have to start all over somewhere else.

(APPLETON) Don't rely on Dr. Demjek. They will just send you over or not even share if you have…read moreconcerns about your child's vision. Not the best place for kids. Could be more understanding when it comes to non-verbals, special needs, and toddler age. Honestly, the eye care you get is based on the doctor, facility, and dedication. Dr. Demjek does the vision therapy; but at AB See Vision. Business is business and when you grow or manage more than one place you loose sight on the customer. In the end, its the customer who is observing and will notice the details: Manners, professional attitude, if they feel heard, if they feel rushed, and did they leave with a smile ready to past on to others hey, go here. Dr. Beer felt my child's squinting and eye turn was not big deal fast forward a year OT is still telling my vision therapy. OT was very concerned over the eye doctor. OT was in tuned and saw something an eye specialist didn't.

New patient experience...and it was excellent! Had RLE (out of state) that went well until we were…read moreat our lake home here for the summer and my left eye started seeing flashes and floaters. Called my out of state docs who said I should se someone asap and was referred to Dr Raven at New Vision Center. From the receptionist who checked me in (Lisa ;-) to the RN how took me back (didn't get her name but equally wonderful), Dr Raven and team were exceptional!

I started going to NEW Vision this past April 2024 for a glaucoma testing and was extremely…read moreimpressed with the people and the experience I had. I decided to call for my annual eye exam and try them out for that since they had given me such great care. When I called, the office staff worked with me to find a day and time that worked for me. I recommend Dr. Jessica Kulick for your next eye exam. I also purchased new glasses from NEW Vision and worked with Elijah. He answered all my questions and helped me with all the options. Hope you give them a chance. Thanks for reading. Jane M. - Oshkosh WI

Really good specialty doctors and Extremely nice receptionist always. Always very good visits.read more

Dr. Burgess is very thorough, answers all my questions, and does not make me feel rushed. Yet,…read morethey are always on time with their appointments. Their office is clean and tidy. They have adequate staff to care for me. The staff is clean-cut and well-trained. Since I just had cataract surgery, I have been seeing him a lot for follow-up visits. I have always been pleased with the glasses that I've gotten from them too. The perfect prescription and stylish. I'm so happy that Dr. Burgess and his staff are so close to my home.

Terrible experience from the initial administrative process through cataract surgery…read more Grade :F Poor outcome in spite of choosing the add on services that Medicare would not pay for. Specifically, toric IOL lenses, laser rather than manual process. Followed up with a competitor, Tower Clock; great experience. Would not recommend Valley Eye Associates.

They are very helpful. The employees tell you what is happening and make you feel compfortable…read more They do little things like having warm blankets. THe tell you want eye drops they are putting in and why. Dr. Vrabek is professional and really good at what he does. After having this catarac syrgery done I feel like a fifth grader that can see again when I got my first glasses. It is so cool to not have to reach for my glasses in the morning. Highly recommend you do your catarac surgery here if you need to get it done.

I went in by myself, so needed help picking out a new pair of glasses. They were great and able to…read morebe objective at telling me what looked good on me, and not let me just pick a pair that looked good on the rack. Not cheap, but you get what you pay for. I've bought glasses here before, and tried those cheaper places. I came back here. Need I say more? Glasses were ready in less than a week, and fitted to me perfectly!

I brought in a new pair of frames along with a new prescription a month ago. I paid $580.00 for new…read morelenses and waited two weeks for them to come in. My left lens was perfect but everything was blurry thru my new right lens. Distance, mid distance & close up. I brought them back the next day and Lori (Laurie) wanted to make the trouble out to be my new frames or the prescription. No, I said, it was the lens. Her attitude was a little off putting and finally she agreed to have the lens remade. Two weeks later I went back for my new glasses and nothing had changed. Everything was still blurry through the right lens. Almost as if she had set them on a shelf for two weeks to call my bluff. It was no bluff - the right lens was not made correctly and nothing I could say would convince her of that. I did get my money back but I would have much preferred to have glasses that are correct.

I love coming to the Eye Care Center whenever I am in need of visual help. The staff is very…read morewelcoming and friendly, the vision tests and information is always accurate. If in need for a great eye doctor in the Appleton area, check out the Eye Care Center!

I went with my mom to help her look at new frames. Throughout the try-on process, my mom was…read morediscussing my need for glasses. The sales associate working with us caught on and offered a same-day virtual appt. I was able to get in within 10 minutes, have an eye exam, and meet with a doctor virtually at the store. We were impressed with the virtual eye doctor technology to operate the machinery virtually. I was able to leave with eye exam results and glasses purchased the same day! My mom was also able to find some frames that look lovely on her. Staff is always so helpful in giving sweet feedback on their preference of glasses if you're between a few pairs!

I stopped in Shopko Optical E. Johnson St. Fond du Lac,Wi54935…read moreFantastic fast service. My dog chewed my glasses. Hannah helped me with a smile. She took the wrecked lens out for me and found a lost screw. Very friendly girl. She helped me because she wanted to. Not because she had to.

I went in hoping they could prescribe me some glasses to overcome my cataract. After getting a very…read morethorough exam I was given the truth I was hoping to not get. my cataracts require surgery. so, that's what I'm going to d. the exam was extremely thorough and the employees are all wonderful peopl. I only wish I could've avoided surgery but, it is what it is. two more months of nearly being blind and hopefully everything will be fine. I don't know if they do cataracts there but the doctor that examined me ensured me that the place I was going to go is a Good choice. So I decided to pull the trigger and get it done. 2 months to go before I can see again. Stressful being nearly blind.

I never complain, I know mistakes are made by all of us, BUT! I paid 155.00 for my contacts 2…read moremonths ago. I recieved them on time, put a set in my eyes,, couldn't see a thing, thought I was going blind. Very upset wondering what the hell happened to my eyes! The mistake was Shopko Optical SENT was wrong power. Went to store complained alittle. I was given the correct power. Month went by, recieved my order, put in my eyes, AGAIN, couold not see a damn thing. AGAIN SENT WRONG CONTACTS. What a headache this has become. Now I have to stop in the store again... yada,,yada yada. I'm DONE.