I have taken several of my well loved and beloved shoes in for repair and they have performed absolute miracles. Even when my shoes seemed "past repair", they were willing to try (and they succeeded). Friendly and affordable, highly recommend! read more

Shop not open during posted hours. Was there Saturday between 12-1230pm and the store was closed. If you feel compelled to patronize this business I would suggest calling ahead. Neutral review as I have not had the opportunity to engage with this business read more

Wrong hours posted. Haven't been able to use them since seems they have season hours and may not be open on weekends.

My go-to place for old school and high quality shoe repair, such as shining, heel replacement, and restitching. Very reasonably priced with fast turnaround - most recently, they made my scratched up blue leather booties look like new! Cash only! read more

Excellent service from a friendly lady. They installed new Vibram heels on my Drew's Logger Boots. Excellent price, superior workmanship, and I am a happy camper! read more

Shoe Hospital - Drew's Logger Boots - Shoe Repair Near Me - Vallejo, California

Excellent work They took care of two high heel fixes and a stretching of an expensive pair of patent leather heels It was done in a reasonable amount of time (a week) and they are very reasonably priced Hard to stretch but they did it for me I recommend them read more

Great workmanship and value! I've been a customer since high school, almost 40 years, and they have repaired and extended the life of my favorite shoes/boots, bags and luggages, etc. The owners are honest, hard working, and are the best at their craft! read more

We have used Shoe Hospital for as long as I can remember. Good old-fashioned craftsmanship on all thing leather. Vallejo is lucky to have this store in town. Always reasonably priced. Vallejo is also blessed to have Crown Tailors on Georgia St. read more

0/5 stars if i could. I have been here twice, and both times the lady at the front has been unable to help me. Very poor customer service.

The service was done quickly, the quality was great and at a great value. Super nice people have already been back there.

Wonderful work at the shoe hospital on two pair of leather boots that needed a little TLC. Thank you so much.

Not friendly at all. Ask to have a sandal glued, I was turned down without her even looking at the item. Went in a second time to have a strap cut off of a purse. Refused. read more

I took my very well used but also abused, expensive designer purse in after damaging the finish on the leather. For 40.00 they made her look like new again! Worth every penny!!! read more

Shoe Hospital - Seriously happy with the restoration done at the Shoe Hospital in Vallejo! - Shoe Repair Near Me - Vallejo, California

2/5 because I got my business taken care of but the older white lady that works there is very rude. She made me feel bad for even asking her valid questions. Lady, if you're reading this.. find something else to do. Don't give these folks your business. Side note - I came here 3 months ago and forgot about it but when I passed the store earlier today it reminded me to leave a review because I had such a bad experience with the customer service. read more

Shoe Hospital is rescuing 3 pairs of new shoes. They are prompt, affordable and efficient. read more

They've been a trusted & loyal business in Vallejo for several decades now. Like going back at least until the 1960's, when the Beatles & JFK were around, lol. How many "mom & pop's" can boast that? And long after they could've cut & run into retirement from this seemingly forsaken town. Through the many years and across locations, they've performed many tasks expertly for me: repaired & cleaned shoes, punched holes in leather belts, repaired anything leather needing mending. Most recently, she fixed a leather waist bag for me by extending the nylon strap. This, after my local dry cleaners said they couldn't do the job (and reccommended Shoe Hospital). Reasonable and honest pricing. And can handle several jobs working with various textiles (such as leather AND heavier-duty nylon as with my most recent project). The lady running the shop's no nonsense. Just a hard worker. They likely have repaired things for grandparents and grandchildren of the same family alike. Generational service & loyalty. The owner probably won't offer to give you a scalp massage or pedicure with your various work requests. But, kidding aside, you can bet her repair & restoration handiwork will be on point. Thank you Ma'am for your many years of dedicated service. read more

I am so glad this business is open near me. They do excellent work. They re-heeled and polished my boots, and had them ready for me when I needed them. They have effectively repaired one of my purses, as well. They work diligently and efficiently. They ask for 10% down when you bring in the work, I believe. I usually pay the total in advance, and I have never been disappointed with their work. If you need shoe or purse repair, I highly recommend The Shoe Hospital. read more

Shoe Hospital - Black boots on the left! - Shoe Repair Near Me - Vallejo, California

Okay the lady I spoke to may not be a friendliest person on the planet however they know they're stuff there and she told me ( although in a way that made me feel stupid ) that I was not cleaning my white sneakers correctly and then applying you know the white stuff on white sneakers that makes them look new LOL and told me how to make it look like it's supposed to be there instead of all the runs and the streaks that I had online and I did not see because I didn't wear my glasses and I didn't look up close at them I got to admit when you ask them a question they have the right answer always and they let you know that there were their money they do a great job on everybody's stuff I don't think anybody has a complaint on their knowledge and their work that they do so what if they're not so friendly they don't have to be they know their shit thanks guys I'll be there on Monday unless you're open tomorrow Sunday read more

Shoe Hospital - K-SWISS/. 8MOS. OLD. BUT DONT LOOK IT BECAUSE NOW I KNOW HOW TO TAKE CARE OF THEM THANKS GUYS - Shoe Repair Near Me - Vallejo, California

I just picked up two pairs of expensive but beaten up dress shoes that now look great again. The quality of the repairs more than makes up for the inconvenience of their cash or check only policy. I found the lady who worked there to be very direct but not at all rude, which those of us who have relatives in the Midwest understand are not the same thing. read more

Shoe Hospital - Old dress shoes polished to almost new - Shoe Repair Near Me - Vallejo, California

I have a big backpack that I have traveled with all over the world. The draw string was broken and I contacted the manufacturer and they wanted me to ship it on my own dime to fix it for me ! The wonderful people at Sho Hospital repaired it for a grand total of 15$ . I loved working with them and can't wait to hit the road . read more

Vallejo is lucky to have this service! Buy good, well made footwear to begin with and with business like this keep them for a lifetime. Vallejo Shoe Hospital is a sustainable green business whether or not they realize it in this horrible culture of fast fashion. They do great work. read more

I've read other comments on this thread and I can say i had a great experience. Older lady was very nice!! I actually like that I had to pay a deposit because I ended up just paying the $12 to fix my zipper on my boots. When I came Back to pick up boots I didn't have to worry about paying. She did an excellent job fixing my boots. read more

Shoe Hospital - Zipper fixed - Shoe Repair Near Me - Vallejo, California

This local small business is Truly one of the best kept secrets in Vallejo ----My husband brought in his steel toed work boots to be repaired, just needed to be stitched ! We only Needed to put a 5.00 dollar deposit which was totally reasonable- The lady did a amazing job , in a timely amount of time and was totally reasonable in price as well ! I highly recommend this small business ! We will come back here !! read more

I needed a quick fix to the heels of my Gucci Boots. I wanted to wear them on a trip I was going on the very next day. They were able to get me in and out quickly. They did a great work. I was happy with the quality of their work. Definitely will use them again. read more

Customer service can be better. My shoes were replaced properly and thats what i came for. So the job was done.

This is the best place in Vallejo to have shoe repairs done. We have been coming here for over 30 years. read more

Shoe Hospital - Shoe Repair Near Me - Vallejo, California

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I came in here months before to get a heel repair for my shoe. Not very friendly at all. You are better off trying to repair it yourself. The old woman was rude and unprofessional. Probably needs to retire. I don't know how this place has a 4 star rating! read more

OMG my dog destroyed my shoes but Dr. Help me and make it just like new which I love and can't replace because they do not make anymore.

First time here and the lady was very nice. I know my shoes will not be perfect because my dog chewed them up I just hope they are functional and color blends in. I hope they are terrific because I want to support my local shoe repair. read more

Ive been going to Shoe Hospital for 7 years now and thought i should let you know about them. Very good pricing, about half the price of most established shoe repairs. There turnaround is less than a week unless its a specialty item. Here is the great news. They will not tell you you need complete heels and sole replacement unless its necessary. In malls they are like car dealers telling you need complete replacement at max pricing. I had a Italian handmade shoes valued at $800 and thought i needed complete replacement but they said just heels at $29,50.Wow. Check them out. Also the do extra holes in my belts for just 50 cents per hole while you wait. Great customer service. read more

I decided to take my boot here after the zipper had broke, of course they only take cash which is so inconvenient. The zipper was fixed but the quality was low. Recently the same zipper they fixed broke again. Wouldn't waste my money there again. Service is stiff and unfriendly read more

Outstanding service. I brought in my purse to see they could fix the zipper. Before bringing it to them, I took it to a cleaners and a shoe repair shop which couldn't fix it. I was contemplating throwing my rather new purse away. But low and behold, now I can keep it. Thank you so much Shoe Hospital for fixing my purse and making my experience a pleasant one. read more

Shoe Hospital - Shoe Repair Near Me - Vallejo, California

Don't waste your time going here. The lady is very very rude and unprofessional. She needs to retire or find someone who can offer better customer service. read more

Okay, okay. I have to admit, that I too, have experienced the negativity of a certain female employee at this establishment years ago. In fact, due to the negative experience (lack of warm customer service, I felt like my business was not welcomed) with this place, I never returned... that is until recently! Sitting in my closet are my beloved Chanel (vintage) pumps, and I have not worn them in a while--I just did not know who to trust them with. I would normally go to the shoe repair place in Sacramento, but I really, really needed these shoes repaired ASAP. I decided go back to The Shoe Hospital. Believe me, I got ALOT of warnings to not trust them with my designer shoes. Well, I went anyway. Guess what? I was greeted warmly with a genuine welcome feeling, I was listened to and recommendations on how to clean and repair my beloved Chanel were provided. I left a deposit and a week later I returned. Viola! My Chanel pumps are beautiful again! The dark brown honey color is good as new , new heels in place and soles placed on the bottoms again. The quality and craftsmanship is excellent. Check out my photos! Okay, Shoe Hospital. I'm coming back soon. Let's see how you do with my Fendi boots and Chanel shoes. I hope the second time is the charm--I am really rooting for you, and I rather keep my business local. I'm giving you 5 Stars for customer service, speed and quality of work, attention to detail and pricing is very reasonable too. read more

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After reading some of these reviews, I feel compelled to address some of the petty comments. First, to the customer who believed they are rude and don't like serving blacks - get over yourself! I am black and have always been treated respectfully. So stop putting the race card in. To those complaining about lack of credit/debit card use - it costs vendors to have credit card machines and they are also charged for each transaction using cards. They are using cash or checks because it's more convenient and cost effective for them. So save your IRS scam theory. They are not the only business in town that does that. To the customer whining that they couldn't guarantee their glue would hold - really?! If your shoes were in poor shape, they couldn't guarantee it would hold. At least they told you up front and not AFTER they took your money! They left you the option to choose. So if their honesty bothers you, go somewhere else. And for all you whining that they aren't friendly, seemed curt or rude - have you never had a bad day? Especially dealing with the public? Do you know how many nasty, rude customers they deal with daily? Yes - they should have been friendlier, more gracious and courteous. But just like the rest of us, they also have their breaking point of rude, mouthy customers. So for crying out loud - quit whining!!! This is a good business; an honest business; an inexpensive business. read more

The Shoe Hospital saved my Louboutins! Cash or checks only. No credit cards. Love this place!

Very poor customer service. The lady is very rude. I would never bring anything of value into this place, and she gets your money up front for a reason. I would recommend finding another place. Seems like all other complaints were true. read more

They made a repair to my backpack. It made it look like new and the zipper is now functional.

They do good work at a fair price. I've found the owners to be friendly and helpful. They do not accept credit cards - this is inconvenient but should not cost them a star for quality of work. Some of the negative reviewers on the old location page complained about repairs that the owners would not guarantee. They are only being fair and honest when they tell you that - for example - a re-heal job on a molded sole shoe that wasn't designed to be re-healed may not last well. Some people just can't handle the truth. read more

My friend who manages a business on Springs recommended Shoe Hospital and I am so glad he did. My dog had chewed my beloved Stuart Weitzman shoes pretty badly. I didn't want to just throw away a $150 pair of shoes so I wanted to see if they could be fixed. The lady in the front mentioned that her husband would attempt to fix them but couldn't promise me. The price to fix would be $14 (such a great deal). I thought to myself, it's worth the shot even if it doesn't work. I came back a little over a week later and the shoes looked amazing! You couldn't even tell they had been a dog toy earlier in the month. Highly recommend. The only thing is they are cash only and you pay half up front. Not a big deal but important to know beforehand. read more