We love little chick shoe shop! They are great about giving recommendations for What will best suit…read moreyour child, and I always feel good knowing he has the right fit and they offer a program where you can return them in under three months if they grow out of them! Everything we've gotten there has been very high-quality and we continue to shop there for all of our son's shoe needs! They do require appointments for fittings, which is actually kind of nice because you're always able to get assistance with sizing and the service is great! Check out little chick for your little ones footwear needs!

Amazing customer service! I have been going to Little chick since I was a kid and it is so fun to…read morehave my boys now go here as well. They are so patient with kids and they make the shoe shopping trip fun. So many shoes to choose from. They are not the cheapest but they stand behind the shoes they sell and the fit. I love the new location at Oakwood Plaza. Close to my house and lots of parking, Plus you can go to Bookbug, Treat Steet and Little sprout without having to drive. One stop shopping!

A man helped me; I believe it was Jack. He had terrible customer service and personality. He seemed…read moreso put out that I tried two pairs of shoes on with no luck that he went into the back room and never returned. He didn't speak, only grunted. I was in such a great mood after having a wonderful young man help me at Mitten Running; this put a damper on that visit. I'm not used to being treated this way because I am kind and positive to clerks at any store. My brother used to work at this store when it was downtown and the customer service was top-notch. While telling my friends at the dog park about this man, I heard other stories about his rudeness. While we would like to shop locally, this behavior sends us to online shopping or other stores. Needless to say, I won't return.

For nearly all of my adult life I have been wearing the wrong size shoe because I buy my shoes…read moreonline. In 2000 I found a pair of shoes that I believed fit really nicely and I just continued to purchase the same size in a variety of my favorite fancy brands (Dansko, New Balance, Keen, Bogs, etc), but what I did not know is that I was slowly ruining my feet one very expensive pair of shoes at a time. It recently got to the point where after spending only 30 minutes standing my shins, knees and hips and the balls of my feet would start hurting so badly I would need to rest for 45 minutes. Meal prep was starting to take an entire day. I visited V & A and the gentleman who helped me measured my feet and very calmly told me my feet measured exactly what I thought, but my arches measured nearly two sizes larger. Essentially, I've been wearing the wrong size shoe. He asked a lot of questions about pain and its location, about shoes I currently wear and why in the world I haven't gone to see my doctor and then he brought out the shoes. I tried on an endless parade of shoes. The popular style right now is the Mary Jane shoe, which is not really something I like. I should like it because it fits my foot beautifully and probably would help me, but I think they are pretty horrible. He never quit on me. We tried on clogs and dress sneakers (there is such a thing) and then finally we were all the way down to the sneakers. I ended up with a sneaker that I picked instead of a sneaker he recommended. I had to go back the next day and return my bad pick for his more appropriate pick because I never learn to listen to people who know more than I do. I'm now wearing my new sneakers which I can wear for a few hours at a time without having to sit and wait for my hips and knees and shins to stop burning and aching (I'm only 38!), which is an incredible improvement. V & A worked with my picky tastes and did not stop when I said no to nearly every shoe in the store. I paid $8 more than I would have paid online, BUT I got shoes that actually fit, amazing customer service and I got my shoes immediately. I would have paid $25 extra for that. My next pair of shoes will definitely be coming from V & A.

This place is legit! Went in and got help right away. They helped me find what I needed and I was…read moreon my way. The store is located near another shoe store that sold similar shoes and I noticed a pair of shoes in Villa at a much cheaper price. Will definitely be going here from now on to get my shoes.

This store was clean, well organized and had a large selection of clothing options. It was easy to…read morefind what you are looking for.

I went to this store where I usually shop but I had gone to the Grandville store 1 hour away. The…read morecashier at the Grandville store charged me for two things I had told her I didn't want. She gave me one and I took it back to the Kalamazoo store as a return. I told her about the charge for a utensil holder (blue) that I didn't get but got charged for it. I went back to the Kalamazoo store the next day because instead of a credit I received an another charge on my credit card for the items I returned. She charged me again for the item. Which I gave back to her. Seasonal employees aren't trained well and the Kalamazoo/Portage manager was extremely rude to me. They only have a 30 day return policy at this store which I thought I'd give my business to instead of. Macy's but that won't happen again.

This store decor is very current. There are many selections and the store is well organized. It…read morewas a very positive shopping experience.

good selection of items a lil bit pricey but other than that it's a good hair store and it local it…read moreabout a 2 minute walk from where I live

I just left this establishment 5 minutes ago. I had 3 colognes that I was interested in buying. I…read morewent to the back aisle where my sister was looking at other product. I asked her which scent she liked most and she said to put one back. I did that and went to the counter with 2 colognes. The guy at the register said "you had three." And I said that I put one back. I told him to check the cameras and that I am not a thief. He was hesitant to believe me after he saw me put the one back. I left with nothing because it is not worth it to buy anything from there. I work hard for my $ and I don't want to be profiled when spending it!!! I've gone to this place since I was young and everytime either me or my family gets profiled. I also just learned one worker beat down a woman for stealing. Violence is never the answer. I will never go here again. It sucks because I had a good relationship with the owner. I may have to tell him that his workers are targeting people. These reviews are sick. You just lost a long time customer. And I will be spreading the word about all of this on my socials. Do not go.

I went to this location for the first time the other day and it's my new favorite. Every employee…read morewas very friendly but Karlona was my favorite. She helped me in the fitting room and she was great!! Super friendly and welcoming and I really appreciate that as a customer. Favorite store to get a good clearance deal. Good variety to choose from for just about everything. I will be back!

I like the stuff they have there. They do have some good stuff there. Any electronics I have…read morebought I had to return. All were just no good. I usually find some good Halloween or Christmas decorations there. Not really as cheap as they advertise, but nice ones. My wife really loves this store for clothing and sometimes they have her Keto Coffee. My only complaint is that shopping here, 3 times has my credit card numbers have been stolen where my wife and I have had new cards reissued. Are they hiring crooked employees? I only pay cash there now. I no longer take chances.

Me and the wife had a great experience shopping at this store in Battle Creek...The store was very…read moreclean and more organized than most other Citi Trends that I have been in. The Store Manager was professional and very helpful as she made sure that our shopping experience went well, and we found what we were looking for. We will be back - This store and it's prices were awesome!!!

I went in to look for cute cheap clothes at this location. Which I actually did find over fifty…read moredollars worth of great clothes. My mother helped me with picking them out. As she left to the car, right in my face two workers began to speak disrespectfully about her. Saying "I don't know why she was in here in the first place. She looks like she didn't have money." Then laughed. Little did they know, her daughter was standing right there in front of them. I took all the items I had and called one them over thrusting them into her hands. Letting her know "that women who just left outta here is my mother. She would rather give her money to her daughter, so she could get clothes. Just because she choose not to dress up and shop doesn't mean she didn't have money." The worker looked stunned and smiled nervously telling the other worker, that lady is my mother. Workers bluntly and so blatantly speaking down to customers. This place is not worth shopping at. Also tried to contact corporate about this situation. They more are less are trying to ignore that it happened.