Smitty's Sport Shop is one of the few surviving "ma & pa" small businesses around. It stocks an…read moreamazing amount of conventional tackle and has a phenomenal selection of fly gear and tying materials. Minnows, nightcrawlers, leeches, red worms and wax worms are all here. The folks who work here are very knowledgeable and don't pressure you into buying anything. I hope it's in business for another 78 years!

Way over priced on just about everything! One thing to support small business but when your one to…read moretwo bucks more on just about everything a line has to drawn somewhere. Only thing good about the place is the fly tying selection which is useless if you have to stand out side looking through a window because you refuse to wear a mask while everyone else inside has there's pulled down over there chin! Go to Kalamazoo or buy on line save yourself money and the hassell.

I frequent this place often for my sporting goods needs. I umpire, I coach my children's teams and…read moremy daughter plays club ball. They have everything I need and the great knowledge to help. Today, I went in to get my daughters new glove steamed. The salesperson made sure he told me the proper care to finish getting it broke in and more importantly ho told me what not to do. While I was waiting on the steaming, I was able to grab a few small items that my kids will also need. While the store is smaller than the big box stores, they have more of what you need than the big box stores. You can't go wrong here.

Worst customer service I've gotten in a long time. Sales guy certainly didn't look like he wanted…read moreto be there. All he did was pointed at the wall when I asked about equipment. Purchased a softball mitt for $100 and wasn't even offered a bag for it. Went to DSG and bought a nicer one for half the price- and the sales guy was helpful!!

vary nice workers and way are vary help full and it has almost everything you need and yaread more

These guys deserve more stars for their outstanding customer service. Their knowledge of kayaks was…read moreA+. I highly recommend Matt and his crew !

I was there today, I needed inserts for my plantar fasciitis, a guy sent me to the basketball…read moreaisle, the lady there sent me back to the shoe area, I bought a pair , they have a very limited selection, nothing for fasciitis, just for comfort, I bough a pair, took it home and it one of them was broken, I took it back, went to get another one, still no other options, I said to the guy I bought this one and it was broken, I grabbed a new box, opened it and there it was, another one broken, he said I've never seen that before, he asked me if I wanted to order it on line but I decided that if 2 of them are broken they must be of poor quality, he said, yeah, you can go to ... this other store and get pair, so I did. Funny thing, he put the broken inserts inside the box and hung it back on the display. Ugh, really? I told him not to put it back, so I took it back to the front where I had left my original and the receipt, i got my money back and went to the other store to get the inserts, better quality and very similar price.

twice now, I have been told I could not purchase some shirts because technically they had not been…read morereleased yet to sell? WTH? why put them on racks if you can not buy them? Seems like they some leadership with some common sense. first time I understand- maybe a simple mistake to put out on the rack with out a release date but twice, c'mon people get your sh** together

After casually mentioning an issue I had on my last visit, with my sales person, he wanted me to…read moretalk to an owner. I told him the problem was solved and I was happy with the outcome. he insisted I speak with someone. After a few minutes, he came over with a gift card to use on my purchase that day! I was not expecting that and told him so. Again, he insisted I use it and apologized for the inconvenience of my last visit. Unfortunately, I can't remember the associates name. Playmakers truly cares about their customers experience!

Outstanding service and shoe selection. Reasonable prices for what you get. Huge props to Ava, who…read morehelped me find shoes for my two kids and myself.

East Lansing Moosejaw is a great place to go whether you are planning your next adventure or just…read morebrowsing. They have an awesome staff that is very helpful and knowledgeable. This is my first stop whenever I am planning my next big hike.

This is located right on Grand River so it's nice and easy to find. There is parking in nearby…read morestructures and on the street as well as behind the store in lots. It's right near the campus too so easy for people to get to if they are on campus or are coming onto campus by bus. I have 2 Nalgene bottles from here and I still have them after 3-4 years in good condition. This place has sales and a very popular place on MSU's campus even without sales. The staff doesn't burden you and let's you shop but can answer questions you have. My friends have bought sweatshirts and tshirts from here and they still have them in good quality. The sweatshirts are on the more expensive side but come in so many colors that they are preeeeety. :) If you're into North Face, they have a ton of NF apparel.

I didn't really anticipate ending up at Dick's on Black Friday, but it was a pretty good…read moreexperience. It wasn't super busy, which was nice to not have to fight crowds. Nate was looking to try on some soccer shoes for sizing, and we were meeting my family for dinner at Mitchell's nearby, so we stopped in here for a bit. The store was bright, clean, and well-stocked. We were able to find an employee right away to help us pull sizes. The shoe selection was vast and had some sales going on. They had a huge wall of Stanleys which was so vibrant and colorful! I also noticed some really fun Lions gear. The parking lot is large, but it was quite busy, so you may have to park a little further out and walk a bit.

I purchased a golf travel bag at Dicks and after two airline trips, the bag was torn at the seems…read more I wanted to return the bag and contacted customer service on line. the customer care advocate (Melissa) was very helpful and gave me information to return the item to the store. She provided a print out of the receipt for me. She did not provide a detailed receipt but it showed the date, transaction number, item and amount of sale At the store I encountered the Manager, Eric who as very rude and condescending. He told me I could not return the item even though the customer service representative told me I could. Eric did not take time to look up any information and advised me, the return policy limited returns to 30 days. being confused after this exchange, I then contacted the online complaint department and spoke with a representative (Sabrina) who was also very helpful and researched my issues. after researching the issues she contacted her supervisor and advised me I could return the item to the store after looking up my receipt which included the extended warranty. Sabrina then call the store to speak with Eric about the return. She then advised me I would be able to return the item after speaking with Eric. the next day, I went to the store and spoke with Eric who again was rude and wanted to justify his earlier decision to reject the return as I did not tell him I had an extended warranty. If he had taken time to look up the sale he would have seen that I did purchase the extended warranty. Eric was not customer friendly and I advised him I would not engage in an argument with him. he begrudgingly processed the refund. I would advise that: 1. you not purchase the Maxfli 2024 Hybrid Travel Cover. 2. Retain all receipts 3. document your conversations with all team members I will not be shopping at the Lansing store where Eric is the manager.