5/28/21: This used to be my favorite place for shoes with the buy one get one 50% off. I hadn't…read morebeen there in quite some time & wanted some tennis shoes. I went in & wasn't greeted by either of the staff members. They were in their own personal conversation, so I just browsed. I couldn't find anything cute or in my size. I just needed plain black tennis shoes. The one pair I saw looked like someone was walking on the back of the heels, so there's no way I was buying them. I ended up leaving and going to DSW only to buy those same black tennis shoes minus the run down heel. I'm disappointed. There wasn't anything that caught my eye this time around & the staff wasn't even friendly enough to speak when I entered or when I left. So much for customer service. The store was neat and clean though. So, that was a plus.

I'm not tongue-tied when complimenting this store! This place is a shoe-in! My sis and I popped…read morein looking for some fall booties. They were having a BOGO half off sale! Some of the prices may seem high, but the quality is worth it. If you can get two pairs of comfy boots for $75, that's quite a feet! We were impressed by the huge selection, organization, prices and service! The employees were busy helping customers... no loafers here! After a bit of sole searching, found the perfect the boots, and several pairs of flats! We even picked up a few pairs of socks to boot! Mission accomplished!

It's sad what has happened to Saxon Shoes. It was once the number one shoe store in Richmond. No…read moremore.They have about half the shoe selection they once had. The main problem I has was with the poor service. When I finally got someone to wait on me, he didn't listen to anything I said. He asked me what size I wore and I told him a seven ( Dankos 37). The seven was to large and I asked him to bring a size six and a half ( Dankos 36). Instead he had me go on the machine to verify my size which was six and a half) He then finally brought a size 36 which was a little large so I asked for a size 35 to be on the safe side. He said Dankos didn't make a size 35, which in googling I found out was wrong. I didn't buy the shoe because of the poor service.

Saxon Shoes is still like the family store it once was. Love Anna, the manager! She is super…read morehelpful in selecting shoes for a patron as well making sure the store is well-run. Christina at the desk is friendly and efficient! Gracie, one of the newer clerks, was a dynamite in making sure I got specific help in finding much needed dress shoes. All the clerks are great. You can't go wrong no matter who is taking care of you. Love this store! Richmond is lucky to still have the service and style!

They had lots of shoes and decent prices…read more I must have found at least eight pair that caught my eye and were priced low. Not every shoe displayed is available in all sizes, however. Probably why the prices are so good. I wound up going home with with three pairs, all of which I love. So, do shop here, just be prepared to spend a bit of time going through the selection.

Wow! I am not happy with all the new shoes that come out, so it was so great to find a place that…read moresells shoes that have been discontinued- don't know where they get them, but they have a lot! They're not bargain-basement prices, but they are STILL cheaper than when they were new! I wish I had one near my home!

Stopped in on a whim. Staff were very friendly and we were happy our dog was allowed in the store…read more Staff had great recommendations for gels and snacks for long distance runs. They are connected with Lucky Road which is nice if you have points/credit to spend.

They were endlessly patient with our 1 year old running around the store while a sales associate…read morehelped my husband try on many pairs of shoes. Fantastic customer service- knowledgeable and friendly.

Came on a Friday at 10:30am - was serviced immediately but the store quickly filled up and there…read morewas a wait by the time I left at 11:45. I worked with Anthony who provided exceptional service. He was friendly, knowledgeable, and patient. I love the science approach to figuring out the best shoe for your needs.

Would definitely recommend going to Fleet Feet if you're looking for a shoe that works for you and…read moreyour body. Walked in and immediately was helped by Lucas who did an amazing job helping us find the perfect match based on our feet and walking/running habits. We will be going back for the service and insight provided by Lucas and the staff!

High quality at a reasonable price. This is my go to. very clean store, and friendly staff. I…read morelive out of town but everytime I come to Virginia this is our one stop My husband loves this store He can find everything he wants at a reasonable price. I give this store a10 plus

I bought an item from them and later found it they had advertised it on line at a lower price…read more When I brought the discrepancy to their attention they would not honor the lower price that they had advertised.

I love Lululemon! This location is very busy and popular. When there were capacity restrictions…read moreinside the store, they would consistently have a long line. Now that things are back to normal, I'm happy to walk on in, grab some hand sanitizer, and be greeted by the wonderful, welcoming staff. It's a pretty spacey location with many dressing rooms to try on and a large variety of styles and sizes. I always find things I love but the sale rack always seems to be picked through and I can rarely find a steal there. Expect that if you're going to visit this location and plan to leave with something new, you will most likely pay full price. If you're a Lulu fan, you're probably ok with this. I know I am!

My favorite store..great service a day selection Got some…read morecute workout wear..on sale too

Here's a polished version of your review that keeps your voice but smooths out the flow:…read more Absolutely a fan of this place! This isn't just your average sneaker shop--it's a store where runners are truly taken care of. The staff is very knowledgeable and the space is stocked with everything a runner might need to perform their best. My daughter is a middle school track athlete, and I love that they offer a student discount. Anyone with a growing athlete knows how frustrating it is to buy adult-sized shoes only to have them outgrown in weeks. Accessible, quality footwear is a win-win for me. Definitely take advantage of their foot measurement and gait analysis. The staff takes the time to ensure you find the right size and shoe build for your needs. Rather than just marrying yourself to a brand, you get to check out shoe craftsmanship and find what truly works for you. Overall, it's a great value--especially for students--given the expertise, service, and quality shoes you're getting. Would highly recommend!

Ordered a popular shoe online. When I placed the order, their site said they had two pairs left in…read moremy size. Next day, they cancelled my order without an explanation.