Jon Zee was working her magic with my coupons, sales and points! She was a true "sole" mate! She…read moreassisted me with my sandal selections, helped me with the Skechers app, and was a wizard at making that cash register get the maximum discounts! She even ordered a pair (that were not in stock at the store) and sent them to my house with free delivery! This casual shoe store is having a BOGO 1/2 off sale! I took advantage of awesome deals and purchased 3 pair of summer sandals! I love using the points and sales for crazy bargains! I used to think Skechers were kinda frumpy... but I've been reformed! These are some of the most comfy shoes/sandals I've ever worn! They have great support, are memory foam cushioned, and I can wear them all day and my dogs aren't barking when I get home! So don't be a "loafer", get down to this outlet store or hop on-line and give your feet a treat!!

DONT GO HERE!!!!! The worse customer service ever!!!!! Brought a pair of shoes to get extra holes…read morein the strap and while I was there he left his pen uncapped and wrote on new suede leather heels. DONT GO HERE!!!!! He couldn't do anything for me!!!!! Nothing, no compensation!!

Great little family repair shop tucked in between Michaels and Bed, Bath & Beyond in shopping…read morecenter at Midlothian Turnpike. I had great experience, my boot was repaired properly and in quite decent amount of time (I had a strap that broke free), the charge was very reasonable and the person who took my order was polite and patient. If have any shoe issues in the future I would definitely return.

Sweetest man in the entire world. Fixed both of my shoes with one of the best deals out there…read more You're awesome Jose me and my boyfriend love you

I always find Jose to be sweet and talented. He has fixed shoes and purse straps for me. (FYI: The…read more2 bad reviews shown are years older than 3 very positive reviews that are not shown on the main page. Yelp is not giving you the full picture.

Service selection value all excellent…read more As soon as I walked in the door, I was greeted the attendant make sure I could find everything I needed and explained how the pricing went. Some things were on sale which made it great value. I got three new pairs of shoes for under $100 awesome.

As soon you walk in the door theres an un polite woman at the register. She was very unfriendly,…read moreunprofessional. Not a sole in the entire store except her and another cashier/employee at two different lanes. Neither greeted me btw. I did though and then I asked for an item which I was alerted before I could finish that it wasn't in stock, and wasn't even an item sold there. I asked out of confusion, "why didn't your store sell them?" She replied because nobody wears them. Immediately I knew this employee had an issue, with something or someone probably herself because I'm somebody and I'm asking you for the item so apparently somebody where's them. Your comp right next door was outta of stock or they didn't have the sizes I needed. I was buying for my entire family. Maybe it's because I wasn't wearing her favorite color because she had red coloring all in her head that looked stank with clearly a stank sarcastic attitude to match. FYI if you are in the customer service business and you refuse to give good or choose rather poor customer service just get out of the business. Times is already bad economy wise. I'm spending money that definitely doesn't grow on trees. The last thing you want is not only for money to not come in, You also don't want people running your future sales away. It's ok maybe it's not for you. Businesses will continue to go out of business unless the management checks the employees bottom line, especially considering the times. There's someone else who needs a job but more importantly actually likes what they do. Not sure if I'll ever be back to shop here, unless desperate.

Tria helped me out for a wedding, got a sharp looking tux and it was kinda last minute. I'll keep…read morecoming back thanks for the help!

Aeri really went above and beyond. Our rented tuxedos were altered to perfection and she even had…read morethem shipped to our destination hotel. She was cheerful and knowledgeable and a true pleasure to work with.

I worked with Ryan on a bespoke shirt and it was a terrific experience. Low pressure and made…read moremaking choices (and there were a lot of options!) as easy and low stress as possible by adding some thoughtful comments along the way. I intend to return to get help with other wardrobe items in the near future.

Quick shout out to Alton Lane and, in particular Savion. Got measured at another location for my…read morewedding - pants came in too tight. Several alterations places couldn't do anything and I was freaking out because I had waited too long to order new ones (not Alton Lanes fault, my own). I walk in and explain my situation. Savion fixed it in a few days and my suit is perfect. Side note another wedding party was there and we're having a blast. Highly recommend.

Typical DSW. Didn't have as much of a selection as some of others I have been to. Good to stop…read morein if you are in the area.

Most of the time this location doesn't have my size in stock, which isn't ideal. It's a pretty…read morenormal size too. The selection is vast, but I'd really like to try a shoe on before I buy it. Sometimes it's just worth it to buy online and then return to the store if needed. I did have success recently with a pair of Brooks in store, so that was nice.

Take this review to the bank!!! Once again...seamless experience! Christina was a suit wizard and…read morepicked out the perfect suit I needed for my son with a wave of a wand! Then another magician, I think his name was Tyler, was able to get the pants hemmed in a flash! What kind of sorcery is this? It's the fabulous kind! Beautiful quality, flawless customer service, sale prices makes this shop the choice for all your men's fashion needs! I also purchased some whimsical socks for the guys, cologne, and tie pins! The sweaters, shirts and even jeans are right on the mark!! Jos A. Banks and I are well-suited!! Don't go anywhere else!!

Don't waste your money. I've gotten better off the rack suits at Macy's than a Jos A Bank custom…read moresuit. I purchased a custom suit from this location about 3 months ago and wanted to wait until I wore it on numerous occasions. Custom tailored suits are supposed to look custom, but I can honestly say every time I put on my suit it looks like I'm swimming in it. When I got measured back in March, the salesman asked me what size pant I usually wear. I told him, and his response was, "well you must have put on some weight!" Not a good start and I had not. He didn't ask anything about what style I liked or anything. I have a narrow frame and many jackets look way too wide in the shoulders. While trying on the jackets to get a sense of what fits, I mentioned it to him and he said, "that's why you're getting custom. It will all look much better when it's tailored." Cool. Fast forward to the first fitting: the jacket was horribly wide and pants were WAY too baggy. I told him my concerns and he assured me (again) that these issues would be fixed with the final tailoring. Come my final fitting, things were looking better. HOWEVER the issues I mentioned in both of the previous fittings weren't properly taken care of. Shoulders way too wide. Pants way too baggy. Rise way too long. I mentioned it yet again and instead of trying to fix the issue, he brought over another sales associate to have him tell me that it looked "like it should." I don't care what either of their opinions were. I did not feel like it looked good and spent a decent amount of money on the suit. I had an event for which I purchased the suit the following weekend and it couldn't be tailored again in time. Also, they assured me that the issues I mentioned were not fixable, as the style of this suit wasn't a narrow shoulder and they didn't even carry shoulders as narrow as I wanted. Now, I need to wear a suit for work and every time I put on this suit I feel frustrated and end up opting for another in my closet I got off the rack at Dillards or Macy's.