I highly recommend taking your shoe repair needs to Gus's Shoe Repair. I brought in some tango…read moreshoes that needed new heels and some boots that I wanted to see if I could save. I love the gentleman who works the counter. His customer service is 5 stars. He is also funny and easy to talk to. I appreciated that he was transparent about not being able to fix my boots long term. We were able to switch out the heel part of my dance shoes though. This cost me $17 to replace and took a little under two weeks to pick up. I paid up front. This is located close to downtown. I live nearby so walked, but there is some street parking around. If you want an affordable spot with honest and kind people, I recommend coming here.

Very small shop but I found this in Yelp so I gave them a pair of my shoes for heel replacement…read more They did an excellent job, the one man staff and the cobbler were so courteous, and the fee was appropriate. I then gave them another pair of shoes for heel replacement because I was happy with my first pair. If you need shoes, boots, or buffing out of your shoes then I highly recommend this shop. Btw, you do need to pay them for services beforehand. I wear my shoes until the heels wear out and then have them replaced because comfort trumps fashion.

Norvelle's have given my boots a 2nd life! The heel was worn but nothing wrong with my comfy boots…read more Thanks to my orthotic insoles they are so comfy. I only needed the heel fixed an now we have a 2nd life together! Last step is a good cleaning! So worth it! I'm ready for next winter! Thank you for your expertise when others said they weren't able to repair!

Norvelle went way above and beyond for my friend who LOST HER FOOT 10 years ago and had it…read morereattached. Norvelle used his years of experience to "fix" a show for her so it would be comfortable for her. This is a big struggle for my friend.... Norvelle brought her joy!

I came here at the recommendation of a friend. It's coming up on boot Season again and my absolute…read morefavorite pair desperately needed to be resoled. He took a look at my boots and recommended capping the heels as well. Overall, the price was what you would expect from both of those services. I was given the turnaround time (2 weeks) and expected ready day. I would've preferred to get a call, but I saw the hallway full of work, so I guess it stands to reason no news is good news. My boots were scheduled to be ready on a Friday, and I went to pick them up the following Monday. The woman who greeted me didn't recognize my name, but found my boots with the ticket. I have an active job, like 11k steps the other day on these boots' test run. They held up beautifully and I'm so happy I got them restored. Great job!

They helped me fix a diaper bag zipper that was overall unfixable. They thought of something new…read moreand it worked! They also resoled my husbands nice boots and they are even better than purchased now.

Absolutely recommend Kicks Klinic for all of your apparel cleaning needs. They do an amazing job…read more If you found them, use them. You won't regret it.

From the owner: At Kicks Klinic, we specialize in providing high level cleaning and restoration services for all of…read moreyour sneakers. Our state-of-the-art laundromat ensures that your prized footwear & accessories receives the care it deserves, from deep cleaning to intricate repairs. With our expert team and premium products, Kicks Klinic guarantees your sneakers look and feel as good as new. Step into a new era of sneaker care with Kicks Klinic – where your kicks get the high quality treatment they deserve. Locally Drop Offs available **By Appointment** & Mail-orders are accepted worldwide. Protect Your Investments Today. Why Keep Your Kicks Dirty? When You Can Keep Them Clean!

Hard to get in contact with, service is incredibly slow and doesn't justify price. I just waited 4+…read moreweeks for 2 shoes to be repaired, a black heel and a black loafer. It cost $65 (cash only). In those 4 weeks the heels only had the heel bit replaced (no other service/cleaning performed - I was hopefully for heel chip painting/restoration and cleaning.) And the loafers were conditioned. Period. The loafer's insole has a hole that was hoping for repair/replacement. So 4+ weeks, $65, and we got seemingly one shoe conditioned (which I could have done myself with product at home) and one shoe got new heel bits. HUGE waste of time and money. Only giving 2 stars instead of 1 cause it's a local business.

Went to go pickup a pair of shoes after no updates for 4 weeks and discovered that the business was…read moreclosed and will be closed for 6 weeks- no notice from the owner or anything and I would not have dropped my shoes off for a resold had I known the communication would be this bad- do not use go to literally any other shoe repair In Richmond

These people are so talented there is no comparison. I have used 3 or 4 other places before finding…read moreShoecanics. No one makes a lift look more normal than they do and for less money!

God bless Joe and Dee who own Shoecanics. Joe fills a very special need in shoe modifications for…read morepeople with varied disabilities and problems. He gives people the ability to be mobile, to walk, and help lessen the pain many of us suffer. He is a dying breed in a MUCH needed trade. Joe and Dee found a way to keep everyone safe and worked through the pandemic. He has worked countless hours on his feet amist fumes that I'm sure aren't great for his health with Dee beside him running the business. They are not young, and have their own issues to deal with, as well as caring for elders in their families. They made a hard decision to close their business because of their own needs, but they didn't stay closed long. They heard the cries of their customers who send shoes from out of state also, and who couldn't get their shoes modified, or like in my case, not modified correctly, and if Michel DeAngelo in Illinois fixed them right, he was going to charge me again! I was left with useless shoes and out a lot of money. Joe and Dee decided to reopen when in this day and time of "It's all about ME, is rampant!" and customers don't seem to count. No, these are beautiful, special people care. They care about their customers so much they could not justify not reopening for their customers. Gratitude and reverent appreciation doesn't even begin to put feelings into words. I only hope that one day soon a young soul will come along and learn the trade well, and take the helm so Joe and Dee can retire and take care of themselves knowing they have left the customers they care so much about in wonderful hands and hopefully their legacy will be passed on. It will take some very special people to carry the torch. While they'll make a living, the richest reward will be in service to others in need. They will have some pretty big shoes to fill.

I was in need of replacing the heel tips to one of my favorite pair of heels for a couple of years…read morenow. I'd been in the shopping center where this ship is located a few times and noticed it on my last trip to Trader Joe's. I'm so glad I found this place. I visited in early April with my heels on a Friday and I had the option to pick them up the following Tuesday or Wednesday. The repair only cost $13 and the couple running the business were very nice. I even was able to purchase a brush for my Ugg's. I definitely will return when I need future repairs!

Professional. Friendly. Affordable! So happy with the results! Repaired a zipper on a very…read moreexpensive leather jacket that I thought was a loss!

Had shoes resoled and new heels installed, shoes returned repaired and polished. Jose was polite…read moreto deal with and had repairs done on time. I can understand why he will not work on some shoes as the cost is not worth the cost of the shoes for the most part or they they are not designed to be repaired as more expensive shoes are. Would use him again.

Sweetest man in the entire world. Fixed both of my shoes with one of the best deals out there…read more You're awesome Jose me and my boyfriend love you

Owners did a fantastic job on a pair of leather quad skates that were true to size but painfully…read morenarrow in the toe box. Even though the wait time was longer than I'd expected I was able to ask questions and I think I was charged a fair price. Picked them up this morning and they feel like completely different skates!! I love how they turned out and can't wait to try them out this week. The couple was very pleasant and knowledgeable. I'd definitely recommend!

I've been using the repair and alterations services at Atlantic Leather for over 20 years. The…read morework has always been exceptional, no complaints from me ever. It will be a sad day when these lovely, hard working couple decides to retire and close shop.