Norvelle's have given my boots a 2nd life! The heel was worn but nothing wrong with my comfy boots…read more Thanks to my orthotic insoles they are so comfy. I only needed the heel fixed an now we have a 2nd life together! Last step is a good cleaning! So worth it! I'm ready for next winter! Thank you for your expertise when others said they weren't able to repair!

Confirmed they are open, Monday - Saturday 10-6, just stopped by for some boots and they were very…read morehelpful!

As people have stated , she is not very nice. Brung in 2 garments and some shorts and she said…read more"no." Very awkward. The 2 garments I understand as not everyone works with the material but not being able to take some shorts at the waist...? Ok... need to find another local tailor.

The woman who works there was combatively rude. She was this way with the customers I saw her…read moredealing with and very much so with me. I took my mother's shoes there to have them retreaded. The woman was impossible to ask anything of, and not because of any lanhuage barriers. I didn't have anywhere to else to get the shoes repaired, so I just dealt with it. I paid in advance for the shoe work. When I went to pick up the shoes on the day she's specified and insisted upon, she claimed she couldn't find them at first and blamed me. These shoes were originally purchased for about $300 and are good shoes. Mom put them on for the first time this morning since the work was done and the retreading broke away. Neither of us really wants to even go back to take issue with the woman because she's so hostile. So we're going to accept the loss and never go there again.

I came here at the recommendation of a friend. It's coming up on boot Season again and my absolute…read morefavorite pair desperately needed to be resoled. He took a look at my boots and recommended capping the heels as well. Overall, the price was what you would expect from both of those services. I was given the turnaround time (2 weeks) and expected ready day. I would've preferred to get a call, but I saw the hallway full of work, so I guess it stands to reason no news is good news. My boots were scheduled to be ready on a Friday, and I went to pick them up the following Monday. The woman who greeted me didn't recognize my name, but found my boots with the ticket. I have an active job, like 11k steps the other day on these boots' test run. They held up beautifully and I'm so happy I got them restored. Great job!

They helped me fix a diaper bag zipper that was overall unfixable. They thought of something new…read moreand it worked! They also resoled my husbands nice boots and they are even better than purchased now.

These people are so talented there is no comparison. I have used 3 or 4 other places before finding…read moreShoecanics. No one makes a lift look more normal than they do and for less money!

God bless Joe and Dee who own Shoecanics. Joe fills a very special need in shoe modifications for…read morepeople with varied disabilities and problems. He gives people the ability to be mobile, to walk, and help lessen the pain many of us suffer. He is a dying breed in a MUCH needed trade. Joe and Dee found a way to keep everyone safe and worked through the pandemic. He has worked countless hours on his feet amist fumes that I'm sure aren't great for his health with Dee beside him running the business. They are not young, and have their own issues to deal with, as well as caring for elders in their families. They made a hard decision to close their business because of their own needs, but they didn't stay closed long. They heard the cries of their customers who send shoes from out of state also, and who couldn't get their shoes modified, or like in my case, not modified correctly, and if Michel DeAngelo in Illinois fixed them right, he was going to charge me again! I was left with useless shoes and out a lot of money. Joe and Dee decided to reopen when in this day and time of "It's all about ME, is rampant!" and customers don't seem to count. No, these are beautiful, special people care. They care about their customers so much they could not justify not reopening for their customers. Gratitude and reverent appreciation doesn't even begin to put feelings into words. I only hope that one day soon a young soul will come along and learn the trade well, and take the helm so Joe and Dee can retire and take care of themselves knowing they have left the customers they care so much about in wonderful hands and hopefully their legacy will be passed on. It will take some very special people to carry the torch. While they'll make a living, the richest reward will be in service to others in need. They will have some pretty big shoes to fill.

Absolutely the best! I was a new client and needed a dress altered quickly for my daughter's…read morebirthday. It needed alot of work, but Ann did it all in record time. Highly recommend!! I'd give more than five starts if I could!!!

I went in to pick up my dress for a gala this evening that I needed taken in. Anne couldn't find my…read moredress. Then she tried to assault me by saying someone in my family picked up the dress. I was like who since I had the ticket and there is no one to have done that. I have called several times and she has not found my dress. Now I have to go purchase another dress and she has no words for what she has done. I can't believe this , but I know God will handle this for me.

dropped off my boots for a cleaning and waterproofing. no one else in the store. two guys went to…read morethe back and came out 5 minutes later with my boots. Didn't remove some dirt so the waterproof won't work in those areas and left asphalt all over the heel of one shoe. I complained but just got a look back. They weren't pressed for time. Not what you expect from Redwing.

I came here for a new pair of boots for work on a recommendation, and I'm glad I did. Crystal was a…read morehuge help and was very patient as it was my first time going through such an in depth process to really find a good pair of boots for what I needed. Definitely worth the high price tag for the obvious care and effort put towards the customer, would highly recommend if you work somewhere that good shoes are a must like me.

Absolutely OUTSTANDING service!!! Great pricing and fast turnaround with hIGH QUALITY workmanship!…read more The operator is very knowledgeable and friendly and is genuinely happy to see his customers when they come through his door.

Totally appreciate the care and advice given. Excellent staff. Honest and helpful. I especially…read moreliked the friendly gentleman who helped me. Thank you!

I trusted this shop with two overalls for simple strap adjustments. They returned one and lost the…read moreother. The owner even admitted his computer showed both items were dropped off, yet he still blamed us and refused to help. Even texted after trying to say we only dropped off 1 item & what I paid was for the "sides to be taken in" ‍ No apology, no refund, no accountability. I'm out the overalls and the alteration cost. Avoid this place -- they do not stand behind their work or their mistakes.

I needed a hem and zipper fixed. The zipper was way overpriced but it was something that I needed…read more The hems were a good price and they did a good job. I would definitely come back.