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    Shoecanics

    5.0 (7 reviews)

    Services - Shoecanics

    Shoe cleaning

    Shoe repair

    Shoe resoling

    1 More Service

    Shoe shining

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    2 years ago

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    7 years ago

    Great place - this place embodies everything good and often missing from small businesses now - honest, personal, truly cares.

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    Westbury Shoe Repair & Alterations

    Westbury Shoe Repair & Alterations

    (4 reviews)

    I went in and got my high heeled boots repaired because the heels were worn through to the nail. I…read morepaid 20 dollars and picked them up around December 20th. I wore them a good amount and found that one of the heels was wearing through again and, this time, worn down much faster than when I had originally bought them. I came back to Westbury Shoe Repair on March 5th to complain that one shoe's heel was fine but the other was already worn through. I wanted to get them repaired for free because it had only been about 2 months that I had worn them without much issue. They told me they would not repair them for free and made it clear to me that they do not stand by their product or customer satisfaction. I will be finding a new shoe repair store even if it is a little farther away.

    Worst experience ever!!! My husband dropped off my shoes for me at the shop to be repaired and…read morethen called me to ask how much my shoes cost. When he learned that the repair would cost almost two times MORE than I originally paid for the shoes, he immediately went back into the store to ask for his money and my shoes back. The owner refused and said that I needed to come to the store. I did within the hour and requested my shoes and money back. He refused numerous times and was increasingly verbally abusive and incredibly rude. (I was not rude, I just kept saying that I just wanted my shoes and money back). The owner told me at the end of the "conversation" that he would see me in court. I said that was crazy -- going to court was not worth the time or the effort for the return of $75 and a $40 pair of shoes. I don't even want the shoes back. They will just make me sad every time I wear them. Do NOT, I repeat, do NOT use this store for any services. Overpriced, shoddy work and horrendous customer service. Follow-up - My husband went back to the store after I wrote this review to attempt once more to retrieve my shoes. He found my shoes in the middle of the road outside of the shop. I can only assume that the owner decided to throw the shoes out in the street after I left? Wow. Unbelievable. You can't make this stuff up. What kind of store owner does this? In any event, the owner was gone at that time and his wife was kind enough to refund our money. I would still never go to this shoe repair shop. The owner is not professional to say the least.

    Shoecanics - shoerepair - Updated May 2026

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