1. Shockwave Custom Boats

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    Corona, CA

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    Shockwave Custom Boats

    3.4 (5 reviews)
    Open 9:00 am - 5:00 pm

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    7 years ago

    Horrible customer service. They were rude to me over the phone and refused to help me in person.

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    11 years ago

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    10 years ago

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    15 years ago

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    15 years ago

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    GS Marine

    GS Marine

    3.7
    (29 reviews)

    The staff at GS Marine was very nice but the owner was very rude and I had to go pick up my boat in…read moreworse condition than when I brought it in. The owner water tested the boat and came back with a giant black 3-4" wide by 10' long rubbery stripe down one side of the boat...obviously hit something like a dock bury etc. He said it was just exhaust marks...I've been around boating for 51 years and this was in no way an exhaust ring on one side. They had to use an industrial solvent to clean it off and ended up etching a one foot stripe on the hull of my boat...also a giant scratch, of course everything with this guy is debate. I had the boat completely cut/buff detailed just days prior with full set of pictures at every angle showing the gel coat and boat looking beat with no scratches or marks. I'll never go back to this place and hate writing this but the service and work done at GS Marine was terrible!!! Also, the boat was an absolute mess full of pine needles and covered in dirt. HORRIBLE customer service. The staff again however were very helpful and totally understanding to all the issues and very apologetic. Maybe it's time for the staff to open their own shop and turn out great products that customers are telling all their friends about ???

    Greg was amazingly patient with me. I'm a new boat owner and he took the time to answer my…read morequestions. Serviced my boat and his prices were great ! He earned me as a lifelong customer. I highly recommend them, they took their time and gave me excellent customer service.

    Inland Boat Center

    Inland Boat Center

    3.7
    (95 reviews)

    The folks at Inland are awesome! They were honest, helped me through the entire process. As a new…read moreboat owner, the lake test was the best part.. the man that does the lakes tests has been doing it fort years and he actually cares! (Don't skip the lake test) Financing was easy, boat was just as described and the entire process was just awesome.

    I bought my boat from Inland Boat Center in March 2024 through Taylor and Mr. Hellman. At the time…read moreof sale, the experience was excellent--very responsive, very friendly, and full of assurances that made me feel confident doing business there. I purchased a 2021 Manitou Aurora for $32,000, which I still own and have only put about 30 hours on. A major part of that conversation was a trailer they agreed to sell me for $2,800 out the door. I was told it only needed brakes and that I would get a call when it was ready. I followed up several times and kept hearing delays, including that the wrong brakes had been installed and they needed more time. Eventually the communication stopped completely. Since then, no one has followed through, no one has updated me, and now the original agreement is treated as if it never happened. Instead, the only option presented is a new trailer for around $7,000. I also recently asked what they would offer if they bought the boat back. After paying $32,000 and barely using it, I was offered $16,000. Even getting that answer took repeated effort because emails and calls were ignored until I physically walked into the showroom. Service has been equally disappointing. When I bought the boat, I was specifically told that because I am a Canyon Lake customer they would arrange pickup and delivery for service. When I called recently, I was told there is now a $200 transportation charge and that I would need to take it up with Taylor. I texted Taylor directly again and still received no response. I was also quoted around $1,000 for a basic oil change and impeller replacement, while other boat service centers quoted substantially less for the same work. I have been in sales for over 20 years, and one thing I understand clearly is that customer service after the sale matters more than the sale itself. What stands out most here is how dramatically the customer experience changed once the transaction was complete. Before the purchase, communication was immediate. After the purchase, promises became difficult to verify, follow-up became almost nonexistent, and basic customer service became a struggle. For anyone considering buying here: document everything, get every commitment in writing, and do not rely on verbal promises alone. Based on how this has been handled, I would not purchase from Inland Boat Center again, and I would not recommend that friends, family, or anyone I know buy or service a boat there.

    Shockwave Custom Boats - boatdealers - Updated July 2026

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