Putting in 1 star because I have to, I called today to reschedule my appointment for the next day…read morebecause of a work commitment to then discover I was going to be charged $75 cancellation fee because I was 30 minutes past the 24 hour window. I then indicated that I no longer wish to cancel because of the fee. He couldn't reverse it and said I had to pay the fee over the phone. I told him to cancel my rescheduled appointment because I no longer wish to support an organization who treats their customers this way. Complete scam.

I had an appointment at this dermatology practice but was misdirected to the wrong Frontier…read moreDermatology suite--there are four in the same building. Despite arriving on time, we lost time finding the correct suite. Once we arrived, we were told we were late and nearly turned away. The provider kept bringing up the lateness. Although I had booked two concerns, I was told only one could be addressed, yet the entire visit lasted under 10 minutes. My questions about preventive options for genetic issues were dismissed. In the end, I felt rushed and unheard.

I had the XERF treatment on my lower face and loved the experience! It was a little tender along…read morethe back of my jawline, but the cryogen cooling made it very tolerable. I have sensitive skin, but my skin handled the treatment very well. The doctor gave me great tips on hydrating my skin before the procedure, which really boosted my results. He clearly knows this machine inside and out, and I felt completely comfortable -- no numbing needed. I can already see instant lifting, and my face keeps looking better as my collagen builds. At 40, I'm so happy I tried this -- it's comfortable, effective, and really works compared to older technology.

Great customer service and excellent hydra-facial treatment. Excellent experience will be coming…read moreback again soon.

Absolutely phenomenal experience!!!…read more Blanca is the BEST! I had a custom facial (with dermaplaning) tailored specifically for my skins needs. Every product used felt luxurious, and her techniques were both gentle and effective. Blanca has a magical touch!!!! I left with skin glowing, hydrated, and noticeably smoother. Hands down the best facial!

Clean, professional, safe. I went for laser hair removal, had my first appointment with a Dr and…read moresince then have seen a technician.

This place has been exactly what I was hoping to find after moving to Seattle. I have had a few…read morefacials here and I can definitely see an improvement in my skin. Amazing space and location. The monthly membership is a steal with the service options available. They have complimentary two hour parking so there's time to grab lunch or a coffee and sit at Green Lake afterwards.

Best place ever. Clean and professional. Excellent staff who are skilled and listen!…read more Excellent prices too.

I have been a customer of ideal image for over 2 years in this location is by far the best in…read morecustomer service. Most of my experiences been with JJ and she is the most talented nurse practitioner out there. Leslie in sales also is such a joy to work with she keeps me up-to-date on all promos and ensures my money is never wasted. During my time in ideal image I've had botox, juvederm, kybella, ultherapy and laser hair removal. 4 loans taken out and paid for using HCS (now Alli) and never paid any interest! Be up front about your needs your budgets and what your looking for out of a med spa like ideal image and all employees will make sure you will have a good experience. Keep in mind these procedures are not cheap so you need to be prepared to put in the time in money to get the results you desire. Consistency is key and so is listening to the instructions the providers give to you. So always be sure to be diligent in your routine following all procedures.

If I could give 0 stars, I truly would. This has been the…read moreworst and most stressful experience I've ever had with any business. I trusted Ideal Image with more than $6,092.56 of my hard-earned money money I spent two full years saving because they promised me "amazing results," "life-changing improvement," and "professional care." Instead, I received misleading information, pressure, and treatments that did not work at all. Laser Hair Removal I completed almost all my sessions. I only had two small sessions left, but the results were almost nonexistent. The hair still grows back nearly the same. Every time I showed them photos proving nothing was improving, they kept telling me to "keep going," instead of acknowledging the problem. Credits Instead of Real Help When I asked about my payments, they said my money was "already used" and that everything was turned into credits in their system. Credits for WHAT? for treatments that had no benefit? for services I never asked for? These credits stay with them, not with me. They trap your money so you can never get it back. Microneedling They convinced me to buy 3 sessions and promised major improvement. After the first session, I had: no peeling no reaction no change no improvement When I asked for a refund, I was told: "Ideal Image does not give refunds." Then they tried to pressure me into switching my money into other services I didn't want. Fake Refunds & Pressure to Pay More They kept pushing me to pay an additional $1,300, promising "you will see results later." I trusted them again and again absolutely nothing improved. The Worst Part: There was no record of my file After I complained and demanded a refund, I contacted HFD, the third-party finance company they use. When I called HFD myself, they confirmed: There is no account affiliated with my name (Sara Majali). This makes it look like I never made any payments at all even though I paid everything in full. This is extremely suspicious, unethical, and feels intentional. "Refunds" That Are NOT Refunds The receipts they gave me list "refunds," but these are NOT real refunds. They are only internal credits inside their own system. I did not receive even $1 back to my bank. Not a single dollar. High Prices, Pressure, and Manipulative Behavior Their prices are extremely high, they push nonstop, and they make you feel obligated to buy things you never wanted. When I asked for my original receipt, they printed a different version to make it seem like nothing wrong happened. No professional or honest business behaves like this. I Will Not Stop Fighting for Every Dollar People work hard for their money. Mine didn't grow on a tree. I will keep fighting until every dollar is returned, and I hope others think twice before trusting this company. Invoices Attached I attached the exact invoices that Ideal Image themselves provided to me, which clearly show: charges "refunds" that are only internal credits no money actually returned I am sharing this experience so others can be aware and protect themselves from going through the same stress and financial loss.

I have done a few treatments with Layla so far and I will be back for more! She is so kind and very…read moreknowlegable. She's been helping me work on my rosacea and I have been very impressed with the results with her guidance! Thank you Layla!

I booked my appt easily online and saw my injector, Yvette for a consult and treatment for my frown…read morelines. I've been following Yvette on IG for some time now so I went into my appt with confidence and trust. Beautiful decor and atmosphere, collaborative treatment plan- as I was able to easily ask questions, we discussed potential side effects (I had none!), and scheduled a 2 wk follow up appt since it was my first time. All seamless and easy! The tox treatment felt like tiny little pin pricks, I rate them 1/10 on the pain scale, it was not a big deal. I started to see notable results within 5 days, by 10-12 days my problematic static line across my nasal bridge disappeared and my angry lines (11's) were gone! At my 2 week follow up, I decided to add on some tox to my crows feet! I'm excited to see the smooth changes as time goes by! Thank you Yvette-- for your incredible care, expertise, explaining your step by step process, and great communication, as I am a new client to Botox. Book your appt soon, spots fill up quickly... I recommend you follow her on IG to see the procedures and treatments she specializes in. instagram: yvettedelfierro_rn

Just had my 2nd PRP with Dr. Ngu Thiên Nguyên today, she's very experienced and made the whole…read moreprocess went smooth and painless. Highly recommended. Love my outcome on my first and second treatment will be back for more. Worth every penny

From the owner: Call to make an appointment! Meet Dr. Marlin Lobaton and Dr. Ngu Thien Nguyen, two dedicated…read morephysicians driven by the fusion of inner wellness and outer beauty. As primary care providers, they bring a wealth of medical expertise and a deep-seated passion for aesthetic procedures to their practice. With a commitment to enhancing natural beauty, they advocate for refined approaches to self-care that prioritize overall well-being. As esteemed practitioners, they blend their medical acumen with an artistic touch, offering personalized treatments that harmonize with each individual's unique features. From minimally invasive procedures to tailored skincare regimens, they empower their clients to embrace their natural radiance with confidence. Beyond their clinical practice, Dr. Lobaton and Dr. Nguyen are passionate educators, dedicated to sharing their knowledge and expertise with the broader community. They believe in fostering a culture of self-care rooted in authenticity and empowerment. With a comprehensive approach that celebrates both inner vitality and external allure, Dr. Lobaton and Dr. Nguyen are on a mission to redefine beauty standards and inspire others to embrace their true selves, inside and out.

This space is inside a home so it's a bit confusing to find at first, but when you walk in - OMG!…read moreIt is so relaxing, tranquil, and clean. Ramona is AMAZING! She is caring, so friendly, knowledgeable, and she really makes you feel so immediately comfortable :) Her prices are very fair as well. I had a electro-cauterization done and it was $150 for 6 spots - though she got a few extra in! Her dogs are also so friendly and really create such an awesome atmosphere. Lots of bowls of chocolate around too :) I'd go again and again and want to try more types of treatments.

Ramona is simply the best! She takes time to get to know you and really listen. She single-handedly…read morebrought my rosacea-laden skin back from the brink. I can't say enough about how gifted she is. And the hand and neck/scalp massage is heavenly!