1. Blue Haven Medical Spa

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Seattle, WA

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Blue Haven Medical Spa

5.0 (15 reviews)
Closed • 9:00 am - 5:00 pm

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Review Highlights - Blue Haven Medical Spa

“I recently saw Diane for a custom facial and was simply amazed at how much I enjoyed this experience.”

Mentioned in 6 reviews

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I'm finally getting to posting a review for Dr. Phonexay Simon, which is long overdue. I began…read moreseeing Dr. Phonexay at the beginning of 2020. I came to her for help with one particular thing and, after a couple of sessions, confirmed that I had found a rare, authentic, and deeply talented practitioner. It's clear this work is her calling, and she appears to really enjoy what she does. Dr. Phonexay is equal parts effective Chinese medicine science and the art of the intuitive. Her work is truly holistic and healing; she has been and is a critical part of my journey. I don't say this lightly, as I am very discerning with who I work with and the time I spend...it has to be significantly worth it. Many people have asked me for her information. I appreciate that she keeps her prices accessible when she could charge much more due to the efficacy of her work. I hope this review helps you on your journey to finding the right partner for healing, maintenance, or just the discovery of self.

I'm rewriting my review because this company flags and deletes negative reviews and I still want to…read moreshare what happened. I have been a patient here and worked with several different providers. Every time I finally got used to someone, they suddenly aren't working there anymore. I asked my most recent provider if he was planning to leave soon, he said no, and POOF! now he's gone too. The front desk staff also seemed to change constantly, which makes the place feel unstable. When my most recent provider suddenly wasn't there anymore, I ended up seeing the clinic's owner. The appointment felt rushed, I didn't get an after‑visit summary, and no one replied to the messages I sent afterward. Based on all of this, I don't recommend this clinic if you're looking for steady care or good communication.

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I followed Erin Beal to this location, and I'm so glad I did! I've been seeing her for a little…read moreover two years now, and I honestly don't have a single negative thing to say. She's funny, relatable, incredibly knowledgeable, and always makes me feel comfortable. One thing I really appreciate is how committed she is to continuing her education and staying current with the latest training. She takes the time to explain all of your options so you can make an informed decision before doing anything too drastic (which I definitely appreciate! ). The entire staff at SkinSpirit is wonderful. Vanessa was especially warm, approachable, and welcoming. The University Village location is absolutely beautiful, and it's a bonus that there's so much great shopping nearby. Overall, a 10/10 experience. I highly recommend Erin and the SkinSpirit Seattle (University Village) team!

I spent over an hour on a Lime scooter to get there by 5:00. I had just made the appointment at…read more4:00 and the receptionist said I could do 5 or 5:15. Maps told me it would take 45 minutes to get there. I guess it thought I would be going 15mph the whole way. I was finally able to call them to let them know I was almost there. The receptionist said it's 10 minutes into your appointment time so she won't be able to do your treatment but she can still do your consultation. I walked in 2 minutes later and she said she couldn't do it. I said I just got of the phone and they said I could so she went back to ask the nurse Erin if she could do it and she said no because her next client was going to be there in 15 minutes. The consultation I needed was one she had already given me. It would have taken 2 minutes. Needless to say I won't be returning.

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Blue Haven Medical Spa - medicalspa - Updated October 2026

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