I am very happy to have made the trip to the shop where these bikes are designed and assembled…read more Meeting with Jim Turner was worth the trip from the Pacific Northwest. His lineup of bikes is amazing. I plan on taking both of the bike I bought from him to Whistler, BC for Crankworx 2024 the last week of July. Anybody at Whistler for Crankworx 2024 can find my hanging out behind Tyndal Stone Lodge. I will have the Essex and Argon ebikes with me.

Optibike has promised me a bike for over a year and a half, and has not delivered ,when I asked to…read moreget a refund of my money , I got the run around! They loaned me a bike worth less than a third of what I have paid and for over two months ,,,NO CONTACT.,,!! .? Are they still a business? Bill Z

The people who work here could not have been nicer or more accommodating assisting me with the…read morerental of a very sweet e-bike. They spent the time necessary setting the bike up, showing me how to operate it, and making sure I was good to go. The shop also has an impressive display of t-shirts, sports clothing and biking apparel, and all kinds of hiking, biking and climbing shoes. Thanks Alpineer! Have a great summer.

Great customer service. Friendly and helpful! I had a return and they made the process easy. Great…read morestore! I will be back.

Friendly, kind, accomodating & generally fabulous shop and owners. Bill and Susan helped me and…read moremade me feel welcomed, even when my kids ran amok in their store. They did what three other shops told me couldn't be done- replacing the crummiest headshock ever manufactured with an aftermarket headshock. I truly could not be more pleased with this shop. A+.

Such an awesome little shop with even better owners! Can't recommend their bikes and service enough!read more

The folks at Basalt Bike and ski were incredible. I was on a work trip and rented a mountain bike…read moreand turned it into an incredible adventure. The trails around town are great the views spectacular and can't wait to return.

I have used Basalt Bike and Ski before and everyone I've worked with has been extremely helpful. I…read morewent in this morning to get my new skis with the bindings they mounted. The guy I worked with was a complete jerk, and wouldn't adjust my din setting from a 6 to 7. That is absolutely ridiculous and terrible customer service. I will be speaking the manager and may never do business with them again.

We had such a fantastic experience renting e-bikes here! The bikes were in excellent condition and…read moremade exploring the area so much fun. Dusty and Christina went above and beyond--super friendly, patient, and incredibly helpful with showing us how everything worked and suggesting great routes. They made the whole process easy and enjoyable from start to finish. Highly recommend this place if you're looking for a fun and effortless way to get around. We'll definitely be back!

GreT service!! Loved the bike selection and friendly Staff…read more Enjoyed myself while touring around.

These guys are the best. I dropped in for a bottom bracket replacement and they said all it needed…read morewas tightening. They could have charged me more and I would have never known the difference. Definitely go see them.

Just purchased a pair of Giro carbide R 2 Mt bike shoes for Dave Mo. Best Mt bike shoes I've ever…read moreowned! From the first ride they were comfortable, light weight, stiff platform for pedaling and walked on rocks when need be without slipping! They fit my narrow foot very well. There always ready to help retail, bike service or just some advice. Thanks again Rock'n Roll and Dave Mo!

Good selection. New owner. Swell-up rental of 3 Mtn bikes when not busy took 30 mins, took upgrade…read morebut didn't demo to beginners how to use upgrade feature. Poor working order, returned after 1 hour due to sleet, requested credit for future rental was denied, felt looked down on. Called next day & Mgr gave 1bike rental comp-- bike was ready quickly & worked well.

Rarely leave reviews. But this one is totally deserved... Really amazing staff, went in for a last…read moremoment simple flat tire issue. You can tell they really care about what they do, took the time and highlighted a few small things that could have caused big issues later, such as the rear rotor not torqued correctly and was lose, adjusted the front brakes that were slightly rubbing and moved the brake line on the fork so it's less likely to get snagged up on stuff. Tightened some frame bolts too, Nothing was an upsell, but I decided to get a new tire even it just needed sealant, such great service and care overall !! They are also very knowledgeable on the trails in the area and sponsor local events and not overpriced either given the location.

Cannot say enough wonderful things about Canyon Bikes! I was…read morelooking to buy a bike in the "offseason" as I was going to be living in Carbondale for a few months and Canyon Bikes came to the rescue. Their staff and the owner were both incredibly helpful, responsive, and knowledgable about which of their bikes might work for me, and they set me up on a great Giant! The owner even called around to other shops to other bike shops to find the pedals I was looking for when they didn't have any left! Furthermore, the owner went above and beyond to drop off a part for the seatpost where I was staying in the valley as their shop was closed. I am floored by the generosity and helpfulness that was demonstrated!

It was open for one thing. Person helping us was great. Got us on our bike and on our wayread more

Great service. Would recommend. Bike were in great condition…read moreand made the trip far more memorable.

Came here with 2 friends to rent electronic bikes for the day. We were easily able to walk in and…read morerent bikes for the afternoon without a reservation. Everyone was friendly and helpful and the staff member that helped us made great recommendations on where to go. He earnestly assisted us and got us set up with our bikes quickly. Great place to rent from if you're in the area!