Great customer service. Friendly and helpful! I had a return and they made the process easy. Great store! I will be back.

If you need bike repair - this is the place to go in CB! My son popped the chain and had some other repairs needed after his first ride in CB. The bike shop desk staff were so kind and approachable! They were able to help us quickly so my son was riding again. A truly great experience with this CB business. Highly recommend for your bike repair needs. Also they sell awesome clothing and camping supplies. Thank you! read more

These guys are great. I dropped by just before closing time looking for insoles and they hooked me up with some extras they had laying around and didn't charge me a dime. Go there! read more

The people who work here could not have been nicer or more accommodating assisting me with the rental of a very sweet e-bike. They spent the time necessary setting the bike up, showing me how to operate it, and making sure I was good to go. The shop also has an impressive display of t-shirts, sports clothing and biking apparel, and all kinds of hiking, biking and climbing shoes. Thanks Alpineer! Have a great summer. read more

Top notch service! I snapped my Nordic pole, and they were kind enough to replace it with a better pair. Thanks to Kristen and Kelly for your help today! They made a bad situation into a great experience. read more

I wanted to do some mountain biking in Crested Butte, and ended up at this bike shop based on a recommendation from a friend. They have an excellent selection of bikes, and both full day and half-day rates. I rented on two separate days, got a high quality bile, and had a great experience with each. Friendly, knowledgeable staff. They even helped me get to the trails that I wanted to find. read more

Alpineer Crested Butte - Great bike for The Strand trail. - Outdoor Gear Near Me - Crested Butte, Colorado

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Excellent shop. Super convenient. Quality bikes in great condition. Took the time to set us up perfectly and helped with route mapping. Very reasonable price, especially with advance reservation. read more

Alpineer Crested Butte - The 401 - Outdoor Gear Near Me - Crested Butte, Colorado

I had a great experience renting skis & boots from this place. The staff was kind, helpful & knowledgeable and the skis were sharp and waxed! These guys obviously know what they're doing. read more

Staff was so helpful and kind. From fitting us to the appropriate bikes to helpful trail information and directions. Bikes we in wonderful condition and met our trail riding needs. 5 star experience. I would go back to use them again! read more

The Alpineer is the place to go to buy ski equipment and rentals. Their staff are awesome, especially Hunter. He has been super helpful in educating me on different types of AT skis and guiding me to those options which will work best. I have rented a couple times to get a feel for the different skis and the process is simple and great. Hunter also did a great job with my AT boot adjustment and my super wide feet. 10 points for him! And they have a great selection of clothes and gear for all the activities. read more

Small shop with a great selection of alpine touring gear, some cool Alpineer branded hats, water bottles, etc. I didn't see many split boards but it was also late in the season. Definitely geared towards the higher end on outerwear but a really nice selection for men and women. I'd go back for sure! read more

Excellent service and nice people! Despite the shop closing in a couple minutes, Josh and Bart happily hooked me up with some great alpine touring gear, working past working hours. Everyone was super helpful, accommodating, and conversational. Would definitely be coming here again for touring gear! read more

Great place, super friendly staff! Very nice place. We were visiting for some skiing and she forgot her ski poles!

I rented a mountain bike for the day and the staff was very helpful and friendly. I'd recommend using them for any bike rentals as they are top notch! read more

My wife and I were in crested Butte for a weekend trip. We rented bikes from the Alpineer prior to our trip. On the day of our rental I was able to upgrade my bike with no fuss. The guy at the bike rental was super helpful and pleasant. Unfortunately did not catch his name. Hunter also helped out tremendously by loaning us his tailgate cover to transport the bikes free of charge. He also gave us some excellent advice on where to ride in the crested Butte area. This included the Strand ride which did not disappoint. Would absolutely rent from these guys again. read more

Amazing bike selection! Pretty sad customer service. Can anyone in this shop pretend to be happy to have customers? I rented 3 demo bikes for 6 days. A big ticket. And we had to return 2 times for pieces falling off bikes while we were riding . A little "sorry about that" would go a long way. Plus when I was on top of mountain and ready to head down another black, a patrol guy asked me to wait while he screwed the tube back on so that I didn't die while jumping. He took a picture of it to share with the shop cuz it could have been a really big deal if this had this come apart while I was landing. So again, amazing bikes. Let's get some basic customer service training going, and check the bikes for safety before sending out. I give it a 4 stars cuz the bikes are awesome! Btw.the fellas at Flat Iron get 4 stars. Much better service and friendly... like they appreciated customers! read more

Stopped by at Alpineer in a desperate hope to get my aluminum snowboard binding plate, that got bent the previous day, straightened up (somewhat at least) to make it rideable. Guys at Alpineer did not turn me away (unlike other shops in town) and put their best to help me out. Were staying in CB for just a day, and guys did really salvage it for me, setting me up to get up the mountain that day. Thank you! read more

The guys in the service shop are awesome. Had an issue with my Touring setup and they were able to check me out same day and made some adjustments to my bindings. But more importantly, they talked me through the specifics on the issues I was having with some potential on-slope adjustments I can make if it continues to happen. Always had excellent service and will continue to be my go-to when in town. read more

On my first morning of skiing in CB my boot broke. I guess I was shredding too hard, you know how it is. I was recommended to go to the Alpineer by the shop at the base of the resort because they were likely the only shop to carry boots for pin-style bindings. I went to the Alpineer and within 10 minutes I was fitted with rental boots and back on the mountain. They even called my boot manufacturer for me to get info on getting my boot fixed. They were extremely helpful and efficient. I would highly recommend them if you are in CB. read more

I had a pretty awful chain come off about 3 miles out on a trail. Kelly, the manager, drove out with new chains and got the bike fixed for me. Then he didn't feel like it was working great still, so he followed me back and put me in a brand new bike. The guy was absolutely great, highly recommend this place. read more

Best experience with this shop! Very knowledgeable and friendly staff. My boyfriend and I were last minute looking for a place to wax and edge our boards and they squeezed us in last minute. They went above and beyond to be able to help us. Very much appreciated. read more

The staff at The Alpineer is extremely knowledgable and helpful. Whether it is boot fitting or gear recommendations these guys and gals are all about equipping you for a rad day in the mountains. Thanks for always keeping me taken care of! Shoutout to Drew for getting me back on the slopes on a deep day! read more

I brought my Santa Cruz Tallboy that's nearly brand new in because when my LBS put my reserve carbon wheels on they left out one of my rear flip chips and it was pretty much unrideable. The Alpineer, with no established relationship with me found a replacement part I could borrow for the 4th of July weekend and saved my trip. Totally above and beyond. Next time I need anything for my bike or mountaineering in CB you can bet it will be at the Alpineer. read more

I rented a full suspension mtn bike from this cool little bike shop on my first trip to CB. I had an excellent experience overall and would highly recommend this shop for all of your CB mountain bike and outdoor adventure needs. I came to CB to ride this legendary area for the first time and had little idea of what to expect, but the guys and gals at the Alpineer really helped to make my trip super fun and easy. Kole in the shop's rental dept was friendly and knowledgeable, setting me up with an excellent bike and suggesting several super fun trails well suited to my skill level. Kelly and the other guys in the repair area were patient, kind and technically savvy, making personalized adjustments to my top of the line full suspension rental bike that worked absolutely flawlessly on the trails. The shop itself is well stocked with everything you could need for hiking, biking, fishing and more, not to mention full of cute, fun and stylish things as well! Thanks so much to everyone at The Alpineer, I will definitely be back... read more

Great high end mountain bikes, good prices and very helpful staff. I am definitely coming back next time!

Eric (H) Baumm helped me pick out a great custom skate ski package this spring, and he obviously knows a lot about the gear they have to offer. Even with other visitors coming in I got great care and he even mounted my new bindings and gave me an initial complementary ski wax while I waited. I have been psyched on the new setup, and on the tips he gave me to get started. This kind of specialized knowledge is why local places like this are vital to our community. Thanks Alpineer! read more

I'm an out-of-stater and found this shop online when I got to CB. The staff's knowledge, expertise and customer service is second to none. They were able to help me quickly with a ski issue and I will definitely go back. Great shop! read more

Fantastic staff and service. I rented a high-end mountain bike for a week and could not have been more happy with the quality of the bike, and setup and help they offered. These guys go out of their way to make sure you are loving every minute of your Crested Butte trip. I'll be back. Highly recommend. read more

Went back (grudgingly) in 2011 to get bikes and was happy and relieved to have a much better customer-service experience. The staff was friendly and helpful, and we did not have all the problems with bike rentals that had plagued us the year previous. Both trips happened over the busy July Fourth weekend, so I don't think it was a matter of having more time for customers this year. They just did a better job. Hope this continues. read more

Kelly was very knowledgeable and could articulate a fix for the discomfort in my boots. I'm avid skier so I've been exposed to many ski shops across the Rockies. I would rate Kelly among my top 2 boot fitters in my travels. (Jackson Hole, Big Sky, Snowbird, Vail, etc) I thought I was going to have to buy new boots but KELLY was able to reshape my liner and foot bed which solved the problem. Alpine has all the tools to fix boot discomfort. HIGHLY recommend them. read more

I'm on a two week bike vacation in Crested Butte. These guys kept me riding. They were friendly, and reasonably priced. They had a great retail section that had some camping supplies I forgot. I will be coming back to this area frequently and I'll always take my bike here. read more

Great shop for mountain gear and clothing in CB! Employees are super knowledgeable and extremely helpful.

I was in town just for a few days to ride my Mountain Bike and broke my spoke one my first day. I went to the shop and they fixed it in a few minutes for $25. Guys in the shop we're cool and got me back on the trail fast. Check them out if you need bike servicing. read more

My partner and I had a great experience when we rented e-mountain bikes for a day in June. The guys at Alpineer were accommodating and friendly and helped us pick a route to take the bikes on. After we'd ridden miles from town one of our chains broke. My partner biked back to where he could get cell phone reception and called the shop. They said they'd send someone out right away, and they really did. Kelly showed up very quickly and offered to take either the bike and us back to the shop, or to try and repair it right where we were. We chose the second option, and after some work Kelly had us riding again so we could complete the day on bikes. Everyone we encountered gave great customer service and was a pleasure to deal with. We'd rent from Alpineer again any time. read more

Kelly and Michelle (I think) were both fantastic at helping me with a recent return. I bought a pair of Sorel boots, that didn't meet my expectations. Not only did they send them back to the company for me, I walked out with a new pair the same day! Great work Alpineer! We always love to shop local and this is the place to do it!! read more

I love this place! They were honest, helpful and I love my new hiking poles. The salesperson explained to me the reason I may or may not want to buy the ones they had in stock and I was so appreciative of her honesty. I'd highly recommend shopping here when in Crested Butte! read more

We went in on 6/16 for some rentals and souvenirs. The girl working up front was making anti gay jokes to her co-workers loud enough for everyone to hear & cracking herself up. Really tacky and unprofessional. Not to mention this was days after the attack at Orlando. We were so disgusted at her behavior we walked out and took our business elsewhere. read more

Very good selection of popular name brands like Patagonia, Northface, Marmot, Sorel, and many more!

I live in CB and went here for the first time to get a mountain bike wheel trued and a spoke replaced. Cost $30, which seemed high but ok, it's a resort town. Had 8 rides on the wheel and a spoke had fallen out, half of the spokes were loose. Went back, seemed like they were going to chalk it up to a bad true and fix it (their mistake) - I should have explicitly asked if this was the case. Went back a week later and they said 8 rides was typical for needing a wheel true/spoke replacement, charged me $40 this time. Lesson learned, won't be going to them for any bike repairs again. read more

Great service with bike rentals.