Just left the store in Shirley. Thierry the salesman helped us. He was not the typical pushy…read moresalesman. He 1st asked us a lot of questions so he could get an idea of what we were looking for and what our needs are. He had us try several mattress out that were of a different firmness etc. as we were trying each mattress he explained in detail about how the mattress is constructed and the benefits each one has. We then went on to learn about the different pillows they sell, again Thierry explained each pillow he gave us to try. We bought a beautiful mattress, 2 pillows , sheets and a mattress protector. Very clean store. 100 percent satisfied with the level of service and expertise from Thierry. 5 plus stars!! Mattress firm is offering 0 percent financing for the term length.

Love this store! Jim is an absolute doll! He knows everything about every bed. He lets you try out…read moreall the sets until you are completely satisfied! I had an issue with online ordering and he corrected it. Never will buy by phone again. The store comes fully equipped with plenty of options and a very honorable salesman. I'm extremely happy with this location and everyone in it.

Everyone was courteous very helpful. I went to Riverhead Bob's discount store, but what I would…read morelike to know is while sitting on one of the couches I was reaching in between the seats to feel around, and I lost the turquoise ring so if anybody ever finds one in one of those couches it belongs to Connie Colonna PO Box nine, IGa NY 11930. I will be back because I find you guys very experienced and very good quality.

Bought a mattress and box spring from this dump they've replaced the mattress 3 times but not the…read morebox springs. The third time they upgraded the mattress because they stopped selling the one we had got. I wouldn't buy nothing from bobs spent 1800 on a bed that's a piece of sh*t. And of coarse spent extra on the warranty but it ran out as it doesn't restart when they give you a new mattress. BEWARE OF THE CHINESE JUNK THEY SELL

While traveling to the beach this summer my hub and I passed 5th Ave Furniture . On 9/28/19 we…read moredecided to drop in. What enticed me was the "Discount " sign. So many times we have purchased full price furniture from well known businesses and later felt that we over spent. Buyers remose is a terrible feeling. We we're looking to buy a new couch for our back room that overlooks the pool. Figured it's just a couch so let's give 5th Ave discount furniture store a try. Very pleased we did! We were warmly greeted and asked if we needed help. We replied thank you and we'll look for you if we have any questions. It felt vey relaxing to casually walk around the no frills showroom in peace without a sales person stalking and pressuring us. Seriously, don't change your laid back way, it felt great to look around without any stress. Hub and i picked out a quality couch with a discount price and was helped by salesman Talal. He was a pleasure to deal with and offered us complementary water bottles. We were delighted to hear about the free delivery within the week. Fast foward 5 days passed and our furniture was delivered as promised. Delivery men were polite and professional. Set up and took the wrap with them. It's been a few weeks now and i keep looking at my new couch and think what a great price we got and how sturdy it is. And again, FREE DELIVERY. Thank you 5th Ave, i will recommend and will return when i need something in the future!

I purchased a recliner at the store on the 4 of Jan,it was delivered in the 10th. Had it home for…read moretwo days and was not happy with it, spoke to manager and he had the men pick it up today the 12th and returned my cash purchase price. Delivery men on both occasion were very nice. I will recommend this store to all my friends. Dee DeLuca

Mark was awesome! He helped me find the perfect fit, and the whole experience at Mattress Firm was…read moreseamless from start to finish. Delivery came within a day, and I honestly haven't been this excited to come home to my bed in a long time. The Tempur-Pedic LuxeAdapt is beyond comfortable -- it feels like sleeping on a cloud. Highly recommend both the mattress and the service!

Unfortunately had to get a new mattress. Time and sleeping in a small dip wasn't cutting it. We…read moremet Fred and from the start he was attentive, considerate and accommodating. He didn't sell. He listened to what I needed, took into account my price point and then made some suggestions. He encouraged my fiancé and I to try some different ones and when we found what we needed he tried to save us as much money as he could. I needed a specific delivery and he made sure that was taken care of. Everything he said he did. Everything he promised he delivered which is a rarity. The Delivery was just as smooth. They arrived during the assigned window. Only one guy came up. He set up everything as I asked, took my old mattress and off he went. Overall a great experience with a great staff. I would totally recommend to anyone in the area looking for a new mattress.

Never buy any furniture from this company, they will take your money and never deliver. Needed to…read morefile complaints with Suffolk County Consumer Affairs, and credit card company.

1 star is giving this place too good of a review!!! We purchased a couch and loveseat in August,…read more2024. And so the nightmare began. This is the short story for review purposes. Delivery lie after lie after lie, no matter who we spoke with. Danielle believing she has the last word above anyone, saying Max has no authority to make decisions (I like to call her Saint Danielle) Max telling me Danielle acts that way when she hasn't taken her medication. The unprofessionalism of this crew talking behind each other's backs!!! One day it's being delivered, the next it hasn't even been built yet?? It was jumping from warehouse to warehouse depending on who we spoke with - any house BUT our house!!! Max promising full refunds, Danielle refusing them. I finally decided to go to small claims court, where someone else was there to sue them as well. The mediator forced us to allow them to deliver the couch that suddenly existed when they received the lawsuit. Received the couch, but of course there was even more drama, Saint Danielle wanted me to sign an NDA. I refused - never do that!!! Like I said, this is a compacted version I have a full detailed diary of everything. Google the company - the owner is always behind on taxes, and then reopens under a different name. That day in court, we were advised there apparently was yet another sign posted on the business door. Save yourself the aggravation and LISTEN to the negative reviews.

Recently bought furniture from the Coram, New York location. The salesman Mike was extremely…read morehelpful. We were shopping for a king mattress we could buy, throw in our truck and bring it home. We had questions concerning mattresses and narrow entrances. We ended buying a bed, table and chairs and a couch. All the furniture was delivered any hour later. Prices were reasonable. The only downfall is the outside appearance of the store. I almost did not go in as it really looks like a dump. I was desperate to find a mattress i could have immediately so I took my chances. Im glad I decided to go inside. Debbie

Just had our bedroom furniture delivered - it is beautiful. Craig was great to deal with and the…read moredelivery delivery guys were fast and efficient. Going back for living room furniture next!!!

Amazing service. Great prices, high quality. Delivery was great, could not be better!read more

They sent me the wrong size mattress! It's been a headache communicating with them too. The agent…read moredoesn't respond to emails and her phone number doesn't get answered or accept messages. No accpuntability.

Terrible customer service. Still waiting for my correct undamaged Oder. They don't care!! They…read moreblocked my phone number and lied to Suffolk county attorney general!! Stay away

Christie's furniture is the best will never buy anywhere else again!!! Dustin is great, made entire…read moreprocess seamless and easy. Huge selection and low prices, One stop shop for the whole bed and at a great price! Completely blew away mattress firms prices... Huge thank you to Dustin and Christie again!!!

I am very surprised by the negative reviews. I first dealt with this store in 1996, and most…read morerecently in August 2025. They were able to special Order for all of my needs and I was very satisfie. Give them a shot, their pricing is VERY competitive!

Chris was our sales person. He was very pleasant and helpful before we ordered two couches. He…read moreassured us in February that we would have our couches by mid April. In late March I called to check the status and he told me the furniture should arrive by the 4th of July! He denied ever telling us April. He is extremely passive aggressive. Very nice until he doesn't have to be! Shop elsewhere.