I always seem to forget about this place, shop all over without success. Only to come here and find…read morewhat I was looking for. The staff is lovely and will go the extra mile to help. Always a pleasant experience.

We ordered backyard furniture from Cozy living furniture store and Peter was so nice and had…read morepatience with us while we took our time to get what we needed. His delivery guys Oscar and Wilson were very professional and put the furniture together nicely and in a timely manner. I would definitely recommend cozy living and Peter's staff! Thank you!!

Terrible customer service. Still waiting for my correct undamaged Oder. They don't care!! They…read moreblocked my phone number and lied to Suffolk county attorney general!! Stay away

Christie's furniture is the best will never buy anywhere else again!!! Dustin is great, made entire…read moreprocess seamless and easy. Huge selection and low prices, One stop shop for the whole bed and at a great price! Completely blew away mattress firms prices... Huge thank you to Dustin and Christie again!!!

Never buy any furniture from this company, they will take your money and never deliver. Needed to…read morefile complaints with Suffolk County Consumer Affairs, and credit card company.

1 star is giving this place too good of a review!!! We purchased a couch and loveseat in August,…read more2024. And so the nightmare began. This is the short story for review purposes. Delivery lie after lie after lie, no matter who we spoke with. Danielle believing she has the last word above anyone, saying Max has no authority to make decisions (I like to call her Saint Danielle) Max telling me Danielle acts that way when she hasn't taken her medication. The unprofessionalism of this crew talking behind each other's backs!!! One day it's being delivered, the next it hasn't even been built yet?? It was jumping from warehouse to warehouse depending on who we spoke with - any house BUT our house!!! Max promising full refunds, Danielle refusing them. I finally decided to go to small claims court, where someone else was there to sue them as well. The mediator forced us to allow them to deliver the couch that suddenly existed when they received the lawsuit. Received the couch, but of course there was even more drama, Saint Danielle wanted me to sign an NDA. I refused - never do that!!! Like I said, this is a compacted version I have a full detailed diary of everything. Google the company - the owner is always behind on taxes, and then reopens under a different name. That day in court, we were advised there apparently was yet another sign posted on the business door. Save yourself the aggravation and LISTEN to the negative reviews.

We went to buy furniture sales person and manager was agree to give us one price then when we…read morefinalize they changed. The price . The delivery date they let us wait 7 hours send the furniture damage and wrong size mattress. When we tried to call manager Mike said he with customer doesn't have time for me . I paid so much money gave us wrong damage and don't want to give us credit back . Thier delivery guy was not trained. Worse . They just rubbed us I have to leave my job to go there . I kept all the pictures . Please don't go Owner and manage will simply rob you

First time we ordered from Jennifer Furniture & it will be the last time…read more. We purchased a sofa & 9 months later got a loveseat...took a few more months to get a replacement. Also, ordered a sofa & received the wrong fabric on it & Jennifer won't take it back.

ONE OF A KIND! Please READ and SUPPORT this business!! I am a mental health professional in a…read morecommunity with significant needs. A high school student, a really kind soul who is academically motivated despite many obstacles, was suddenly without a bed through no fault of her own. I slowly figured out she was sleeping on a wood floor without complaint. I asked around with low expectations and kindness prevailed. Craig, from Atlantis Discount Mattress & Furniture, heard about the student's situation and donated a NEW boxspring, mattress, and bedframe at no cost. FREE. We picked it up in Coram within 24 hours and delivered it to the family. It takes one kind person to listen. Just one kind person to care. And, one kind person to act because they could. Sometimes, random circumstances lead to heartwarming encounters that remind us that love and kindness matter. Craig, you should have seen the look on her face when delivered. All because YOU cared. Bravo, Atlantis Discount Mattress & Furniture. Thank you.

Went into the store 2 weeks ago. My dresser is start to peel. The finish is flaking off. I went…read moreinto the store and asked what they can do. If it's under 2 years since I bought it they can replace it. They told me to take a picture of the serial number and email it to either Craig or Michael. Emailed both 2 weeks ago. No response. Called Craig said he will read my email and get back to me. Still waiting... it's been over a week. I'm tired of having to constantly contact them. I did what I was told. Why can't they ?

I purchased a Mattress here 2 years ago. We were looking to up grade our Queen size Tempur bed to a…read moreKing and the Tempur-Pedic my husband and I were newly weds at the time and we had a little extra wedding gift money and knew this how we wanted to spend it. Sadly I was led astray and talked into this new hybrid bed called Intellibed. Twice the cost of a Tempur $8,000!!! But I was assured so well worth it with a 10 year warranty that both company's stood behind. After the first month there was an immediate issue with the mattress, I thought is was due to the fact I was sold the incorrect base for it. I should have taken this opportunity to get out then, and regret it now. But here I am two years and Mattress Firm nor Intellibed will back up this Mattress, I am repeatedly told how this is normal body impressions, what is normal about a canyon in your bed!!! I was given a paper as a measuring device, for the massive impressions in the mattress, which are impossible to measure do to the pillow top of the mattress itself. All Mattress Firm had to offer after I complained over a month was a coupon for 40% off on limited items, (they started at 20%) not on Tempur or Beauty Rest or any other mattress of quality. But some other crap they want to pawn off! My husband and I have not slept well in almost a year now. If they think I'll spend another dime in this store they must think I am a real jerk. The sad thing is I had been a loyal customer of this store since it was a Sleepy's, what is more depressing is we don't have the money to spend on a new mattress and I just want them to be held accountable. I am wondering how many more people have been ripped off by big Mattress Firm. I beg anyone who reads this is 1. Don't go to the Port Jeff Store, they lie and scam 2. Always buy Tempur! 3. Boycott all Mattress Firms and buy direct!! I've attached the photo so you can see the piece of paper they expect to determine whether a mattress is defective enough or not.

Our 2nd trip here was/is very disappointing. After spending two hours at their competitor Ray... &…read moreFlan..., Patchogue, we returned to this store hoping that based on a past purchase, quality merchandise and customer service, we would have a successful purchase upgrade from our Queen to King mattress. Our bullets were: a rather firm and cool mattress at least 14" thick. My husband had visited this store earlier in the week and was impressed with John, sales associate, as he believed his delivery was sincere. We were tired of the blah, blah, blah from their competitor, which I believe was our first mistake as we should have shopped fresh on another day. John suggested the adjustable base to my husband and the seed was planted firmly. First time introduction to an adjustable base I could not understand the 'hype'; however, again, my husband was excited about the possibilities of this base as he watches TV every night before sleeping. Not me. The first two times he adjusted the mattress, was two times too many for me. Since I go to bed and sleep, I felt dizzy in the various positions set and just could not get comfortable. We no longer use the adjustable version of the base. When my husband called John in an attempt to exchange it for a non-adjustable base and get a partial refund, John indicated that although the mattresses have a 120 night trial, the adjustable base has a NO RETURN POLICY. This no return item cost us an additional thousand dollars which we are unable to utilize. Yes the No Return was indicated on the order form, but we did not see it and John talked about the 120 night trial return policy, but never indicated it did not include this very expensive accessory. So, in summary, the buyer beware warning remains a valuable purchasing criteria. There are serious 'unsanitary' factors in this scenario that do not inspire purchase confidence when the return of a used mattress is acceptable but an 'unused' base is not. Very, very disappointed. P.S. The mattress 'coolness' is highly questionable as it reverts from cool to warm within the hour of laying on it and we use bamboo sheets. This was not the case with our queen mattress!

Middle Island Walmart has upped their game substantially. Complete refurb inside…read more Walmart is Walmart and you get what you get..but it's so much better than it was. So when I need something quick, in & out..I will stop here. the Yaphank super center reigns supreme. But this one is closer to home. And doesn't get as crazy. Now that it's cleaner and nicer I'm more inclined to stop here.

I went in here to find oil of oregano and a nice woman who doesn't work there ended up finding it…read morefor me, Thankful for her help! I also found new flavors of grenadine as well as some sweatshirts on clearance for $1.19! And I bumped into a few of my family members while I was there and that was a plus.

Barbara!!! How amazing she did, the Help Center didn't even help the way she could! she saved the…read moreday, thank you so much, highly recommend seeing her if you visit Mattress Firm in Rocky Point! so pleased and happy with the service from her and her colleague!! i will be sleeping on my new mattress tonight!!

This place was great. I came an hour before they closed and urgently needed a queen mattress for my…read moreguest room and Pete made the whole process quick, easy, and to the point, didn't try to oversell me. Not sales-y. He got me exactly what I needed in my price range and I was out in 20 minutes. Even saved me a delivery because he was nice enough to help tie it to my car

They should tell a customer that if they sell you a mattress that was returned by someone else, YOU…read moreGET NO WARRANTY! So if they tell you that they have a special offer on a "gently used ". Bought a new mattress from Bobs Discount Furniture to replace the first on that's a year old. SCAM. "Outlet sale " Means you have to buy a warranty from them to get a guarantee. T

Came in and met with Ronald and spoke about a mattress with adjustable base. I told him I wanted to…read morestay within a budget and wanted an adjustable base with it as well. Ronald was able to get me into a full size mattress at the exact price point I wanted to be in. When it came to the adjustable base he tried to charge me $899 when it only costs $500. I smelled dirty sleazy fat used car salesman smell and decided to think about it. I come back in the next day and spoke with another representative who was able to pull up an even better mattress than what Ronald showed me and she also sold me the adjustable base for $500 ( the correct price ). He gave me a deal on the mattress but tried to make up for the discount by upselling the adjustable base. If you walk into This location do not work with Ronald! He will pretend to talk to you nicely and be your friend but screw you on the bill. Shady business practices and dishonesty with customers. It's employees like him that give Mattress Firm a bad reputation.