Cancel

    Open app

    Search

    Hampton Home Dinettes

    5.0 (2 reviews)
    Open 11:00 am - 6:00 pm

    Hampton Home Dinettes Photos

    You might also consider

    Recommended Reviews - Hampton Home Dinettes

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    1 year ago

    Delivered on time. Great quality at an affordable price. Wide selection. Great service.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of C L.
    0
    31
    3

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Hampton Home Dinettes

    You might also consider

    Verify this business for free

    People searched for Outdoor Furniture Stores 248 times last month within 15 miles of this business.

    Verify this business

    The Home Depot

    The Home Depot

    2.9
    (58 reviews)
    2.4 mi
    $$

    Jim in electrical was very helpful went out of his way to bring to the product I was looking for…read moreand also explained the product he was extremely helpful and nice he needs a raise haven't had customer service like that in a long time

    I am writing this review because I am extremely disappointed with the way my return was handled and…read morewith the level of customer service I received from Store Manager Muffin. I am an Elite Home Depot customer and have spent a significant amount of money with the company over the years. This is not my first purchase, and I have generally had positive experiences with Home Depot. Unfortunately, this experience was the exact opposite. I had ordered materials for a deck and awning project, including 63 boards totaling approximately $1,500. The materials were delivered to my home, but I ultimately did not need them and wanted to return them for store credit. Before coming to the store, I called and explained the situation. I was told to come in so the store could assist me with the return. When I arrived, I was helped by Michael and another manager. Both were professional, respectful, patient, and genuinely committed to helping me find a solution. They attempted to locate my order information and checked whether Home Depot had taken a delivery photo of the materials. Surprisingly, there was no delivery photo on file, despite the fact that Home Depot had taken delivery photos on my previous orders. Fortunately, I have security cameras around my property and was able to provide video footage clearly showing the materials being delivered to my home. Michael reviewed the footage and acknowledged that the materials had indeed been delivered. Even though the system limitations created challenges, Michael continued trying to help. He was able to process a partial return and issue me two store credit cards. He explained that the system was limiting the amount that could be returned under my ID and advised me to return with additional identification from members of my household so they could continue processing the remaining return. Following the instructions given to me by Michael and the other manager, I left to gather the requested information. Since the boards were already at the store, I left them there and returned shortly afterward. When I came back, Michael and the other manager were on lunch, which I completely understand. I was then assisted by Lisa. She informed me that Michael and the manager had already advised the staff that I would be returning to complete the transaction. Everything seemed to be moving in the right direction until Store Manager Muffin became involved. The moment Muffin stepped in, the entire experience changed for the worse. Instead of listening to the facts, reviewing the work that had already been done by her team, or attempting to find a resolution, she was dismissive, rude, and unwilling to help. It felt as though she had already made up her mind before even hearing the full situation. The professionalism and effort shown by Michael and the other manager were completely disregarded. What frustrated me the most was the inconsistency. Earlier in the day, I had spent considerable time working with employees and management who were actively trying to resolve the issue. I followed every instruction they gave me. Yet when I returned, Muffin completely changed the direction of the conversation and refused to continue with the process her own team had started. As a customer, it is incredibly frustrating to receive one set of instructions from management, follow them exactly, and then be told something entirely different by another manager. Rather than looking for solutions, Muffin seemed more interested in creating obstacles. There was no effort to provide customer service, no willingness to work with me, and no attempt to understand the situation despite the evidence that had already been reviewed and the time already invested by her staff. What makes this situation even more disappointing is what happened afterward. After being unable to get assistance from Muffin at the Patchogue location, I went to the Selden Home Depot. The management team there reviewed the situation and successfully processed the return, even though the purchase had originally been made through the Patchogue store. That fact alone speaks volumes. The Selden management team demonstrated professionalism, common sense, and a genuine willingness to help a customer. They listened, reviewed the information, and found a resolution. The experience at Selden was everything my experience at Patchogue should have been from the beginning. The difference between the two stores was night and day. I want to specifically recognize Michael, the other manager who assisted me earlier in the day, and Lisa. They were respectful, professional, and genuinely tried to help. They represent the level of customer service that customers expect when they walk into Home Depot. My complaint is directed at Muffin and her handling of this situation. Based on my experience, she demonstrated poor customer service, poor communication, inconsistency in management decision

    Photos
    The Home Depot
    The Home Depot
    The Home Depot

    See all

    Hampton Home Dinettes - outdoorfurniture - Updated June 2026

    Loading...
    Loading...
    Loading...