My wife and I were first-time home buyers and went with Bramlett Partners based off reviews online…read more We ended up being contacted by Kiel Schmidt who was very professional and thorough regarding what the entire buying process would look like. He provides very clear communication regardless if you prefer calls/emails/text, and he was very accessible throughout the whole process. This was especially important as we were buying from out of state with the intention of moving to Austin soon. Kiel gave us recommendations for what pricing to start with and helped with negotiations as well as giving a recommendation for a home inspector so that we would be well prepared on the condition of the house during the option period. Negotiations were data-driven with comps in the area and he also provides monthly market analysis. I would definitely recommend Kiel for home buyers!

Carson was my buyer's agent when I was a first-time homebuyer, and I had a fantastic experience…read moreworking with him. He helped me sort through my priorities and ultimately find exactly the house I was looking for. Over the years, we regularly kept in touch about the market and my home's value. When it came time for me to move, there was no question that I wanted Carson to be my seller's agent as well. His advice on pre-sale preparation and pricing made a real difference. We received an offer within two weeks, while many other units in my development had been sitting on the market much longer, even after price adjustments. Having an experienced, knowledgeable agent like Carson guiding me through both buying and selling made all the difference. I would absolutely recommend him.

Evergreen has been managing a condo that I rent out for the past 3+ years and I have had no…read morecomplaints. I don't live in Austin anymore, so it has been great having them handle my property. So far, I have had them list/show/find tenants 2x, manage communications with the tenant, assist with HOA requests, and fix a few minor repairs. Every month I get a detailed breakdown of any repairs or expenses from my property and email responses have also been very fast!! If you're looking for someone to manage your property, I would not be discouraged by the bad reviews, as they look to be mainly from renters and specific complaints about the property they chose to rent?

If I could rate a zero, I would. Some issues were partially resolved, but when I raised concerns, I…read morewas blamed. Requesting to speak with a supervisor led to false claims of being a supervisor. I have lived in my current residence for over 6 years, and since the change in management, it has been a nightmare. Despite promises, my air conditioning has never been properly fixed, what ever it is outside in the summer its what it is in the house or upon lease renewal promised of carpet cleaning never happen. We paid out of pocket to have it done. Recently, a technician came to realign a door due to mechanical problems, but now they want to charge me $250. No manger/ supervisor will ever reach out to resolve the issue Before renting I advise you to rethink this company.

Still not easy to deal with, but credit where due, they are managing the apartment better but the…read moreplace has gone a bit downhill overall with the quality of tenants they're allowing to move in. My rent went up by 20% which they probably don't have control over and the property owner is more to blame, but just as it was the case last year, they were advertising cheaper units on their website than what they offered me as an established tenant. Just as last year when I asked them why the advertised rates on the website for a clean new unit with new appliances and fresh flooring is lower than what they're offering me, they said "Oh we haven't updated the website". I think the better term is "Bait and switch". There is no excuse for not updating the website. The complex is also now using some weird variable rent table based on income but RPM doesn't disclose exactly how it works which means that if you don't want to give RPM and the ownership (who is anonymous though it's easy enough to find out if you research the corporate name) all your financial information (including all assets), you will be paying the full market rate (which is up 20% as mentioned above) as punishment and they did not budge on that price even a single penny. They claim the only way to see if you can get a discount is to follow their Hunger Games routine to prove that you're poor enough for the secret owners to take pity on you and throw you a bone. Is it a government program? According to the manager, "it's not a program! you just give us all your information and we send it to the owners and if you fall within government established poverty levels you get a discount!" "So the owner is doing it out of the goodness of their heart?" Clearly RPM is not allowed to say what's going on and after some back and forth, she was trying to make it sound like I was some sort of simpleton who didn't know anything about the Houston rental market while she who just moved to the city a few years ago knew all. I've been living here 4 years longer than she has been in the industry, but yeah, she knows more about the various neighborhoods and market values here. I stopped listening when she was comparing our 50 year old property with aluminum wiring with the 14 year luxury property across the street but here but I digress. My guess is that the ownership got some sort of government funding for their new construction projects and the stipulation is that they have to offer rental assistance in return. That's speculation on my part but it's better than the "Benevolent Real Estate Mogul" implication RPM is trying to push. I just wish RPM didn't try to insult our intelligence and was upfront about what's going on. While I was looking at other apartments, the other managers I spoke with gave me much more information about what's going on here. Again, I'm sure ownership is playing their part in this but RPM could be less condescending and disclose what's going on to the property.

Rpm living is refusing to issue my application refund. It has been 30 days and the district manager…read moreKelsea has advised me I need to wait another 30 days after my check is issued and if it has not been received by the 12th of November, to request a reissue that will take another 3-7 days until to reissue. That makes this process 60 days . Do not apply at RPM they will take their time on issuing refund payments. I was never a resident, please refund my money. I also need someone to contact me as I need an address to send a demand letter . RPM living is in violation of Texas Property Code Section 92.103. Payment has not been remitted in a timely manner and no One had contacted me. Every number is busy and just rings. This is unacceptable . I repeat, do not rent or submit an application with this company. They will take 2 months to issue a refund and do not have a contact number

I honestly don't think 512 Living is any better or worse than any other leasing and management…read morecompany that rents primarily to students. I lived for a year in Rosewood, a small, 8 studio complex in West Campus. It was fine. I moved because the company wanted to raise my rent from $750 to $950 at renewal, which was ridiculous, if not I would have renewed. They certainly aren't a good management company, but I think a lot of the terrible reviews on here come from the fact that they rent primarily to students, which means this is the first lease they've ever had, and the students have no idea what renting and living on their own is supposed to be like. I think 512 takes advantage of that fact, which is pretty sucky. For example, I went and picked up my keys on the first day of my lease, which was a Sunday, so the office wasn't "open" but they were giving out keys. I go over to my new apartment to check it out, but the key doesn't work because the locks haven't actually been changed yet from the previous tenant. I called the office but they were already closed. If I'd had a moving truck showing up with my stuff, this obviously would have been a HUGE DEAL. But for me, I just went back to my old apartment and waited till the next day. When I finally got in, I noticed a few things that needed to be fixed -- primarily the lock on the sliding glass door. TX law requires 2. I informed 512 and told them to let me know when it was fixed, which took about a week. Again, for me, no big deal; I had another place to stay. When I did finally move in, I asked them what my prorated rent would be for that month, and they told me the regular full-month price, and I was like, "Nope, you didn't have this apartment ready per the law and the lease because I didn't have my keys and a second lock on the door," and they immediately prorated my rent to reflect my actual occupancy date. So they try to pull stuff like that, but if you push back in a calm and reasonable way, knowing what your rights are, you're a lot better off. It's rotten that they try to get away with stuff like that, but I bet they do a lot because their clients don't know any better. If you ending up leasing with them, here's my advice: read your lease thoroughly. Really. Don't be surprised by the cleaning fee or the fact that agents can bring people over whenever they want to view your apartment. Take tons of pictures and videos when you move in, and detail every single possible defect on your walk through form. If something is old, or bent, or dirty, or chipped, or there's the tiniest chance they could charge you for it, write it down. When you move out, do the same -- take photos. Of everything. They can't charge you for a drip pan if you've got a photo that it was there when you left. It sucks, but it's what you have to do with this company. Same goes if you're having problems -- leaks, bugs, etc. -- take photos and document it every time you report it and what action 512 took because you may need it later. Everything else for me was pretty much okay. As a business, they suck, but compared to other property management companies, they are pretty much standard, unfortunately. I didn't have issues with bugs or whatnot, and when I reported something that needed to be fixed, it got fixed. Sometimes not right away, and not on the first go, but it was eventually all taken care of.

Since day one, Gary DePinto has been very helpful, truthful, friendly, and overall a true…read moreprofessional. Managing our investment property in Austin after moving to the North East was quite challenging for us, and Gary made this incredibly easy and stress free. He was always prompt, and transparent in his communications, which seems to be a rare trait to find these days. Eventually, when we decided to sell the property, we entrusted Gary to not only get a good offer for the house, but to also take care of the various maintenance issues prior to listing. Gary exceeded our expectations on every metric! We were able to go through the whole process remotely, and Gary made sure everything was as smooth as possible for us. We are very grateful that we were able to connect with such a wonderful person. It goes without saying that we would highly recommend Gary to anyone looking for a real estate agent!

93 pelicanos #B is an excellent unit to stay at in at Gaviotas, Rosarito. We have rented this…read moreclean, spacious and fully kitchen loaded unit twice now and would highly recommend it. It is quiet and has a nice view of the ocean as well. Perfect for a weekend stay close to beaches and vineyards at valle De Guadalupe Vern Sallee

Absolute nightmare of a company to work with. Agent William Zhang of Austin and Broker Tonja…read moreAnderson got me into a home purchase without doing their due diligence on the property and ended up losing a deal that should have not been in escrow to begin with. The way it has been handled after their mistake is a display of incompetence, apathy, and gaslighting. Exp reality has 1.6 stars and customer complaints for a reason.

Working with Teresa Carson was a wonderful experience. As I searched for a home in a new city,…read moreTeresa offered her wisdom and insight without ever trying to steer me in any one direction. She was not only professional and knowledgeable, but also thoughtful, forthright, and always respectful of my time (which was very limited) and my budget...also very limited. What really set Teresa apart was her sharp eye and honesty. She likely saved me from a serious financial loss (and potential health problems) by identifying a critical issue in a home I was ready to make an offer on. That alone showed how much she truly had my best interests at heart and not just to make a sale. Beyond that, Teresa was responsive, attentive, and a lot of fun to work with. Thanks to her, I was able to make one of the biggest decisions for me and my family with confidence and peace of mind. I highly recommend having Teresa on your team--whether you're buying, selling, renting, or even building a home.

It's unfortunate with all the good reviews for this place, we did not receive that same service…read more However, this is specifically about Michael Said who represents himself as part of this business. We were waiting on a house to move into and needed a temporary place to stay. Initially we felt fortunate to find this place as it was reasonably priced and we could rent it for six months. It was freshly painted but infested with cock roaches. Each time we notified Mr. Said, he did ultimately arrange for pest control. There were light switches that did not work, a closet door that would come off it's rails, missing drawer handles and we would find mice/rat feces in some cupboards in the kitchen. Mr. Said would have a maintenance person come out and fix things but typically not without multiple requests. But, we were only going to be there for a few months and we figured we would just tough it out. We barely unpacked since we were going to move again in a few short months. More than 30 days prior to our lease ending, we did notify Mr. Said that we would be leaving and not extend the lease. We also requested a "walk through" with Mr. Said. While he acknowledged the 30 day notice, he never responded to the walk through. On December 19th, more than ten days before the lease would end, we vacated the property but Mr. Said would not agree to meet. Ultimately, we left the keys under the door mat on December 21 as per Mr. Said's request. This was a full days before the lease was to expire and more than enough time for Mr. Said to walk through himself or with me to identify anything he felt should be addressed before the leased ended on December 31. But Mr. Said did not do this. On January 28, 2023 we received our refund and it was minus: - $150 for cleaning - $300 for "touch up paint" - $300 "yard cleaning & dead landscaping replacement" Given the constant cock roaches and rodent feces, I find the $150 cleaning to be excessive but we are not asking for that back. However, the place was newly painted and we never hung anything on the walls. There was absolutely not damage done to any walls that would necessitate any "touch up painting". The $300 is absurd and the lease specifically states "normal wear and tear expected". But there were no areas that needed touch up paint. It was winter when we moved out; Austin had just experienced several days of temperatures in the teens. You cannot possibly ascertain between landscaping that was dead versus dormant. However, there is no landscaping so I'm not even sure what they are claiming. There are two trees in the front and a big tree in the back. There are no shrubs, flowers or what they call "landscaping". While there might have been leaves on the ground, that's unavoidable at that time of year and no matter how often we could have cleaned up leaves from the trees, there would always be leaves. But there was no landscaping that arises to the $300 deduction Mr. Said took. I am a disabled Veteran who served 30 years for this country and it's appalling when people like Mr. Said take advantage of people. Again, I am posting this as Mr. Said represents himself as Realty Austin and for anyone who might do business with them, just to be aware of the practices of some of their people, specifically Mr. Said.

Marlena and team are fantastic to work with! We worked with Marlena to negotiate a lease moving…read morefrom across the county to the Austin area, and she made the process smooth for us from start to finish. From timely communication, professional process, and having things go exactly as promised and planned, it really makes a huge difference with a stressful move like this. Thank you to Marlena and team, we look forward to our new lease term with a great property management team like yours!

Marlena was fantastic for me as property owner getting my new construction listed and leased…read morequickly for top dollar! I'd recommend. She all the work without requiring me to meet face-to-face, generally by phone email and e-doc and handled all interactions with getting the tenants deposit and lease signed. The detail was their office assistant had a couple of typos in the docs that I had to catch and ask them to correct. I'd use her again !

Sherry Hendrickson was my agent selling my house in 78702…read more I cannot say enough about her service. Six months before I was even ready to list, she came out, did the footwork and provided me with estimates, things I could fix, etc. When it came time to sell, I was out of state and she handled everything - maintenance of the house, staging and even hanging out to make sure the work was done. Maybe not daily, but we were constantly in contact about what was happening - she'll even pick up the phone on a Saturday night! Most importantly, she genuinely cares about the person and the house. She will offer suggestions and opinions, but never push for you to do something you don't want to or take an offer that you don't think is right. In short - highly recommended. 5 stars. Bonus: my dog liked her, so that's a big plus.

I've had the pleasure of working with Katy Hall as both a buyer and a seller, and am a repeat…read moreclient for that reason. On the buying side, she is patient, knowledgeable, listened to my wants vs. my non-negotiables, and guided me through every step with clarity. As a seller, she brought strong market insight, strategic pricing, and excellent communication, which ultimately led to a smooth, successful, and speedy transaction.

I worked with Jason to both sell my existing house and purchase the next one. I will definitely…read morework with him again in the future & recommend him to anyone who needs a realtor! He's friendly, attentive, responsive, reasonable and doesn't hesitate to share his feedback, good & bad, or just for things I hadn't thought of. I was looking for someone with an experienced perspective, not just a yes-person, and that was my experience with him. On the selling side, some of my family had agents in the past who went unreasonably overboard with staging or bending over backwards for prospect buyers, and that was not my experience here, which I'm very grateful for. We dealt with a Prospect buyer/agent combo who were at times unreasonable, waited until the last minute to ask for things & where the agent didn't do a good job at managing their clients' expectations, and Jason handled a lot of those tougher interactions before I even had to, and was instrumental to getting us through close. On the buying side, he was a great guide & we closed without issues, in the neighborhood I was shooting for & within my budget.

Jason initially engaged with me regarding my rental, but ultimately refused to take it on after…read morewasting a full week of my time waiting for a property viewing. Only then did he disclose that he does not handle rentals below a certain price point, which he should have communicated upfront. He referred me to another real estate company that has been disappointing, and I am now stuck dealing with the consequences. Overall, an unprofessional and frustrating experience that I would not recommend.

Mike is an amazing surveyor. Extremely punctual and very knowledgeable and very responsive when you…read moreneed his help or an opinion. Glad to work with him and will continue use his services in the future. Roman.P

From the owner: Professional Land Surveying Servicesread more