The Office brought in food, from here for breakfast. I must say that the hotdogs(sausages) baked in a bun loaded with cheese were just amazing. The flavors of everything just poped in my mouth as I bit in. I also must compiment there doughnuts too. There were really fresh and they were 10 times better then Crispy Cream. I believe the office is trying to fatten us up!!! read more

Shipley Do-Nuts - It looks like buns...but there is cheese and dogs inside! - Donuts Near Me - San Antonio, Texas

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First worst experience at Shipleys. Donuts were stale and so small and dry. Not good at all.

We got burned coffee or day old. The girl didn't even add cream like I requested . The doubts were limited. read more

The lady that was working the drive thru this morning was so nice and helpful. She made my morning. read more

Shipley Do-Nuts - Chocolate donut - Donuts Near Me - San Antonio, Texas

Customer service stinks at this location, popped in this morning to get myself and coworkers donuts. Lady takes my order, gets my donuts and tells me the total. I go to hand her a $50, because if I have cash I use it. She then gives me this ugly look and says I don't have change for that, everybody else that has come through has used a card. And baby let me tell you, if I wouldn't have been thinking about my coworkers I would have drove off. I get it cool, but there is a better way of saying you can't accept cash! And then the donuts were just ok, nothing special. read more

Why have a drive thru donut shop when you don't post a menu st the window so people know what kind of donuts you have? So frustrating for your customers! You'd sell more if people could simply see their choices! read more

Ether the second time around. Think they had run out of the dozen boxes bc everything for the most part was separated. Do it's were good the egg sausage bun was ok prob wouldn't buy again. But overall fresh donuts. read more

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They are not open till 5:00. They close at 1:00 most days. I drove 3 miles over there just to find out they were closed.

This location just opened down the street from my house. I don't eat donuts much since I work from home and they are more of an office treat, but it is nice to have a donut shop close by. There were several employees working when I arrived, so I was helped right away. There isn't much to the location, just a lobby area and the display case. Perhaps they will get a few table and chairs in the future? There is a drive thru as an added convenience. Normally my wife and I will have breakfast tacos on Saturdays, so having a kolache was a nice change of pace. We each opted for the jalapeño, cheese, and sausage kolache. I also snagged an apple fritter. The kolaches were larger than expected, but the sausage was a bit small. There was a subtle hint of spice from the jalapeño, but I wish it had more. The amount of cheese used was ideal. The fritter was huge and was just as big on taste. I will definitely be back to this location if I want an alternative to a breakfast taco. read more

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I have been going to this location for over 20 years. With that being said, my son loves this place more than I do. I enjoy seeing Lisa when I visit (her smile and sweet laugh) are uplifting! read more

7/20/22. Was in area and stopped by like I usually do if I'm in area. Fresh hot donuts and super friendly drive through! Very hard combination to find nowadays! Kudos to this business!!! read more

Went to this location for the first time today. The woman at the drive thru was so amazingly sweet. She packaged what I ordered nicely and spoke to Me better than any person I have interacted with in a long time. read more

I was finding a drive thru for breakfast on my way to work one early morning and have stopped by a few times since. This place is full of some very hardworking individuals. They are genuinely kind people, it was a very welcoming ambiance. As far as the food, the donuts are the softest I've ever tried and I always enjoy getting their sausage kolaches I would totally recommend to all my fellow friends and to my coworkers at my clinic! read more

Another Yelp gem of a find. In town and an early riser so I needed to find some local flavor. Kolaches we're amazing and the small variety made it easier to get a dozen, stopped by for half a dozen for early flight home. read more

Amazing service fresh donuts kolaches were great wonderful iced coffee and owner and employees are very kind and hardworking 10/10

Great location and fantastic donuts!! Thank you!very kind people running the place, too My nephews and I enjoyed sitting In the back of our truck and ate ,almost, all our donuts . Had to save a few for later. Tastes even better with coffee the next morn!! Will go back for sure ! read more

Delicious donuts!! But what really stands out are the incredibly kind folks at the counter, if I were a local this would be my go to spot just because of how warm the atmosphere is! read more

If I had to go to a donut shop everyday for the rest of my life it would be this exact one. 11/10 !!! read more

Shipley Do-Nuts - a brown paper bag and a package of donuts - Donuts Near Me - San Antonio, Texas

Best Shipleys location. Known for better kolaches than other locations. Super friendly diverse staff (good thing) read more

I would consider myself a Shipley Do-but fan. I don't typically go anywhere else for donuts unless I have no choice. Today was the absolute worst experience in customer service that I have had here or anywhere else. I went through drive-thru ordered 4 glazed donuts when the lady finally came to the window. She took so long we queStioned if this place was even open. She came back and gave me the total. She said 3$. We gave her a $5. She comes back with my change and hands me $1. I was very confused and said ... "excuse me mam we gave you a 5" . To which she replied "ya" . I explained that the change was incorrect if the total was 3$ . She then raised her voice in a condescending tone and said "3.96$" ohhhh ! Ok that makes sense . I said "ok , no problem next time can you please give us the correct total .. I would have loved to use change" . She then argues that she did tell us 3.96 but we chose not to hear her . I'm sorry. What? I chose not to hear her. (Look...I don't care about the price but who says that to a customer). I was caught off guard. Seriously. I said excuse me what? Y'all I'm so confused. She then repeats herself . "That's your choice to not hear what I said" . At this point I know speaking to her anymore Is pointless. I ask for the manager - "I'm the only one here" What's your name? - "I don't give my name out to customers" Ok, what is your managers name? - "I don't know" You don't know your managers name ? - "no" Ok can I have a business card please ? - "no" What? - "we don't have those" You really don't care about your customer service do you? "No" "you'll have to come in person tomorrow early if you want to speak with the manager" she then slams the window on my face. I'm really bothered that a great spot like Shipley would leave their store in the hands of someone who just doesn't care. I don't know why she felt the need to be so ugly for something so small. I don't care about the price of 4 donuts either . It's just sad that customer service isn't a priority these days . read more

I went earlier today to this location with expecting nothing but great service as usual, but I walked in and no one was wearing gloves and the lady at the drive thru window was taking payments credit cards etc. And was rolling out the dough for the Kolaches without gloves and without washing her hands after handling money. read more

The donuts are delicious and the sausage and cheese kolaches are a big personal favorite. The selection is very wide and you can ask for fresh warm donuts before 10:30am. They open very early and stay open in the afternoons for light snacks. This place definitely deserves 3 stars though. While I've never tried the coffee, the fountain drink station has never worked in the 2 years I've been going. The entire place looks like it hasn't been updated in 40 years and there's unused equipment at the front behind the counter. It badly needs to be updated. There are hand-written paper advertisements in the windows EVERYWHERE, and they look incredibly tacky. It's not a place I would feel like walking into if I didn't know the donuts were so good. Most locations have fried, frosted, and sprinkled donuts, but they only have the baked version. The staff is friendly and quick. They're the reason I keep coming back. read more

The only reason why it got two stars was because the good was good. However, customer service is terrible. I went through ye drive thru and I was told the Kolaches weren't ready & it would be 10 minutes. I decided to wait. 30 minutes go by and they are finally ready. I handed the girl a $20 (they were $14). I was waiting for my change. She point blank told me she gave me my $6 in change back. She didn't of course. So we went back & forth until I am guessing she realized her mistake then gave me the $6 and blamed it on me complaining. First all if she believed that she was right giving me the $6 would make her drawer short. Which would get her in trouble I would assume. Second of all when she realized she was wrong all she had to do was apologize and give me my change. Do not blame it on me for your lack of ability to count change back correctly. Third do you really think anyone would make a fuss over $6 if they were planning on stealing it from a donut shop? Not me. I want my change back nothing more. I will never go back there again. read more

Always fresh no matter what i get. I recommend the jalapeno/sausage kolache and a cinnamon roll or the classic (my fave) glazed donut. read more

Shipley Do-Nuts - The butterfly. Tastes like the glazed donut but with cinnamon inside. - Donuts Near Me - San Antonio, Texas

Kolaches and donuts are great. Coffee is sad and weak. To use a card here, you have to make $5+ purchases and I just usually don't want that many sweets. read more

The only reason I go to this Shipleys is because it's close to home. It is the same lady who works at the drive through that gets the order wrong EVERY SINGLE TIME. And it's only two items I ask for. Just two . How do you mess it up every time? Example: today I got two chocolate iced donuts and a bag of donut holes. She gives a bag of donut holes and a long John. Done with this place. All the other ones I've never had issues with. read more

I just bought donut holes and a glazed doughnut. They were nasty they tasted old ,dry, and without enough glaze on them. I definitely will not go back. It is not like the other location on Bandera in Helotes. I wish I could get my five dollars back. read more

Cute throwback to another era. The coffee isn't fancy but it's always good and hot and my kiddos love going in a choosing a donut from the case. The flourescent lights and cake donuts, with sprinkles take me back in time. The kolaches are good and make for better breakfast options than a Krispy Kreme. I like how you can peek behind the racks of donuts to see the bakers working away each morning. read more

I stop at this Shipley's on my way to work often. The service in the drive through is typically A+. Not this morning. A new lady at the window kept speaking over me when I was trying to place my order and did not listen. I then had to repeat the order to one of the regular employees. When it was time to pay another employee came to take my card, but my total was not over the minimum five dollars for debit cards. I never have an issue with my total being under five dollars. They should consider giving regular customers a break every now and then especially when their visit has already been frustrating. read more

Not always perfect in past experiences but today on New Years they were happy to be open. Drove to Helotes first and they were closed, drove all the way to this one and great service. read more

Great donuts, wonderful customer service, good prices. I have never had a bad experience here and they are super nice!

donuts and kolaches are good here and they have great customer service. I've never had a bad experience here, especially not with the older lady she's super sweet ! read more

I love Shipley's, but I'm not completely sold on this particular location. I've been there twice--the first time, my kolache was not very good and the bread was hard. The second time I went, I got a donut and it was the smallest freaking cream filled donut I've ever seen in my life!! I think I need to scope out other locations close by. read more

Found this place completely by accident (thanks Yelp!). Staff was cordial and the donuts were fresh. They also didn't give me $4 minimum purchase B.S. like some locations due when you try to use a debit card. All-in-all a good experience. read more

My mother and I ate here and she got 2 donuts both were raw in the middle, I got coffee and it had a burnt taste to it. The location was not clean as it should have been. The staff up front were friendly I must say. But they do need to reevaluate their cooking times and temperatures. read more

The apple fritters are very very good. What makes them special in my opinion is that they have apple filling in them, not as cheap as let's say Dunkin donuts but they are worth the extra money. Would definitely recommend to any one looking for a great sweet treat at a reasonable price. read more

awwww... I love this place. Don't know what I love more: the warm glazed donuts, the sausage n cheese kolaches (best ever!), or the super sweet Asian gentleman that always has a friendly greeting and genuine smile on his face. I love the donuts, but the kolaches are amazing too! something about the dough...I live closer to the one on 1604 and Bandera, but i will drive 7 miles out of my way to this location to get these kolaches n donuts! read more

It's been a few years since we have eaten here but it was every bit as delicious as we remembered. The customer service was very friendly and the food was awesome. Thanks. read more

I love everything about this place. Old school sit down area, the fresh made donuts and kolaches.

omg....yesterday wentbwith a friend drive trough this place and had the worst ever coffie. no flavor and sobwaterdown and oldbthat it wasnt even funnie. then i was reminded to go faster away because of the next car.will never ever go again to this place. please read more