Glad I gave the place another chance a few times al. Owners are sweet, donuts and kolaches are…read moregood. Frozen coffee is ok...but service is good. They'll heat up your pastries. They do wear mask.

Forget all other donut places. Richmond donuts has changed my expectations for how a donut should…read moretaste. Service: the cutest little woman dispenses these round sugar frisbees. She brightens your day before you even get to the donuts. Food: very good. The donuts are the softest donuts I've ever had, and not overly sweet. Atmosphere: there are places to sit here but the vibe isn't one that encourages you to. But what kinda weirdo goes and sits in a donut place to eat?

Can't believe we've lived in this area for 3 years and are just now trying this place! The donuts…read morewere so fresh, super soft, and perfectly sweet. They had a really good variety and the shop was really clean. Love that they also have a drive-thru. We ordered the jalapeño kolache, boudin jalapeño kolaches, apple fritters, 2 dozen donut holes, and chocolate glazed donuts. All are great, no notes. The service was amazing -- they knew it was our first time and gave us free donuts to try, which was so nice and unexpected. You can really tell they care about their customers. Definitely our now go-to donut spot and we'll for sure be back!

I came in when it wasn't busy, and the employee was very welcoming and kind. He answered my…read morequestions about the kolaches and was very helpful. I wasn't a big fan of the brisket kolache since it lacked some flavor. The donuts were a bit undercooked, which was disappointing, but the glaze was amazing. The Vietnamese coffee was very good. I would definitely come back to try a different kolache.

Great tasting donuts every time. They have other breakfast items but I just love their donuts and…read morehave not tried anything else. The owners are so nice and polite.

As soon as you walk in you are great with this sweet aroma. Friendly customer services and quick…read more They have a wide selection of breakfast items such as donuts, kolaches, croissant sandwiches and tacos! I definitely recommend stopping by!

Iced mocha coffee $4.50 - pretty good, not too sweet. Kind of pricey, though…read more The donuts looked delicious, but I resisted. Drive-thru was very convenient. The guy was really nice.

This is partially my fault for trying them again after 3 yrs. and a change in ownership. Sooo... I…read morepoured a coffee and the cups they use are very thin so I doubled cupped it. When I got to the counter to pay, the cashier wanted to charge me for 2 coffees. I declined and removed the cup from underneath and proceeded to pay. The cashier looks at me again and asks did I want the cup and I declined again. She stood there and just waited so I told her never mind, just decline the entire transaction. She said "but you poured the coffee." Yes, but Im refusing to pay for an additional cup of coffee, especially AFTER I removed the extra cup from underneath. So I told her again, "okay Just decline the entire transaction. Im not for going back and forth with a person numerous times and Im not going to pay for something I don't want." I walked out and she yelled "DONT COME BACK!" Dont worry, I wont. Horrible customer service.

Very disappointed with my visit to Shipley's. I ordered donuts, but they weren't even cut with…read moreholes , which is kind of the basic expectation for a donut. They also didn't seem fresh like they usually are, since they weren't taken from the back. On top of that, the donuts didn't taste very good. I've had better experiences at other locations, so I hope this store improves their quality and freshness. Oh! Also, I hope they can give me the correct cake donut for next time.

My daughter wanted to try the Shipley's by my house. It was around 2:30 and the selection was slim…read more They close at 6:00 pm and may not make any more donuts today I got a butterfly. It was not made today but not bad. Customer service was excellent . Not sure if I'll be back. The Shipley on Ella has me spoiled with hot donuts all day and night. Three stars.

AWESOME CUSTOMER SERVICE lady was so sweet will definitely come back here!!! And great prices and…read moreclean establishment!!!

The lady was so nice and super sweet at first I got maple doughnut. I got down the street and I…read morehad to turn back around to come back to get two more maple donuts. It was so good and so soft it was amazing.

Mom and I went one day and it was incredibly delicious. We will definitely be back…read more Wait staff was friendly and attentive. Didn't have much time to spend there but was able to meet with the the local management staff and they were very friendly and kind. We got the special sandwich and it was delicious. I decided to try the mashed potatoes and they were done well. Can't wait to visit again and try more! *I don't like lettuce on my sandwich so this looks a bit different but it was incredibly delusions!*

Super sweet people who were attentive and quick to prepare our food. It's a classic diner vibe at…read moreCrazy Coffee. We ordered the Adam's Platter and two breakfast tacos. Both were..."alright"...which in food review world is code for edible, forgettable, and we won't return.

Cute little place! Their Brisket kolaches and Philly Cheesesteak Kolaches are pretty damn good!…read more Little old couple runs it. I'm very happy to spend my hard earned money here. I come back every time I'm in the area.

Went on a Sunday, ordered a glazed, sprinkle and some kolaches. The brisket kolache was goood not…read moresaucy right amount of filling and sweet ness. Kind happy people that brightened up the rainy morning