Can't believe we've lived in this area for 3 years and are just now trying this place! The donuts…read morewere so fresh, super soft, and perfectly sweet. They had a really good variety and the shop was really clean. Love that they also have a drive-thru. We ordered the jalapeño kolache, boudin jalapeño kolaches, apple fritters, 2 dozen donut holes, and chocolate glazed donuts. All are great, no notes. The service was amazing -- they knew it was our first time and gave us free donuts to try, which was so nice and unexpected. You can really tell they care about their customers. Definitely our now go-to donut spot and we'll for sure be back!

I came in when it wasn't busy, and the employee was very welcoming and kind. He answered my…read morequestions about the kolaches and was very helpful. I wasn't a big fan of the brisket kolache since it lacked some flavor. The donuts were a bit undercooked, which was disappointing, but the glaze was amazing. The Vietnamese coffee was very good. I would definitely come back to try a different kolache.

Very disappointed with my visit to Shipley's. I ordered donuts, but they weren't even cut with…read moreholes , which is kind of the basic expectation for a donut. They also didn't seem fresh like they usually are, since they weren't taken from the back. On top of that, the donuts didn't taste very good. I've had better experiences at other locations, so I hope this store improves their quality and freshness. Oh! Also, I hope they can give me the correct cake donut for next time.

My daughter wanted to try the Shipley's by my house. It was around 2:30 and the selection was slim…read more They close at 6:00 pm and may not make any more donuts today I got a butterfly. It was not made today but not bad. Customer service was excellent . Not sure if I'll be back. The Shipley on Ella has me spoiled with hot donuts all day and night. Three stars.

Great tasting donuts every time. They have other breakfast items but I just love their donuts and…read morehave not tried anything else. The owners are so nice and polite.

As soon as you walk in you are great with this sweet aroma. Friendly customer services and quick…read more They have a wide selection of breakfast items such as donuts, kolaches, croissant sandwiches and tacos! I definitely recommend stopping by!

Glad I gave the place another chance a few times al. Owners are sweet, donuts and kolaches are…read moregood. Frozen coffee is ok...but service is good. They'll heat up your pastries. They do wear mask.

Forget all other donut places. Richmond donuts has changed my expectations for how a donut should…read moretaste. Service: the cutest little woman dispenses these round sugar frisbees. She brightens your day before you even get to the donuts. Food: very good. The donuts are the softest donuts I've ever had, and not overly sweet. Atmosphere: there are places to sit here but the vibe isn't one that encourages you to. But what kinda weirdo goes and sits in a donut place to eat?

Service is great but I stopped going once I got food poisoning from one of the sandwichesread more

Donut be afraid of anything…read more Definitely a great place to get original glazed donuts when they're fresh. I'm not crazy about the kolaches sometimes and sometimes the service isn't as good always, but when it comes to those donuts I like this place a lot.

Cute little place! Their Brisket kolaches and Philly Cheesesteak Kolaches are pretty damn good!…read more Little old couple runs it. I'm very happy to spend my hard earned money here. I come back every time I'm in the area.

Went on a Sunday, ordered a glazed, sprinkle and some kolaches. The brisket kolache was goood not…read moresaucy right amount of filling and sweet ness. Kind happy people that brightened up the rainy morning

Great service. Really good kolaches, croissants, and donuts. Glad they are open early every day.read more

I've been coming here off and on for years. The glazed donuts when still warm melt in your mouth.read more

I went this morning to get my breakfast and seen a giant rat in the back running across the floor…read moremade my stomach turn. Not only that I seen several flies inside casing with the donuts. Just hanging out on the food. I do not recommend this place not only because of the pest control but also because the service is horrible the lady that works there isn't friendly her customer service lacks in every area. I work up the street in customer service myself so I definitely know what it takes to show a customer good service.

Food is okay but to turn away customers for not spending 5 dollars is ridiculous. I asked for a…read morespecial donut. They gave me the wrong one I left realized the donut was the wrong one came back. They switched out the donut which is OK but if they would've got it right the first time this wouldn't be an issue and then said I would like to buy another plushy because they went ahead and switched it out and instead of selling me the kolache they wanted a five dollar minimum. How do you turn away? Business must be nice anyway anyways I hope this review makes people turn away from them.