I kind of hate that everytime I have something free in the app, especially free 1/2 dozen of donuts, they look at me crazy as if they don't want give me what I earned. One Saturday morning I went to go and use it and while checking out, on their MACHINE, she goes to tell me, the app isn't working today, mind you I had a FREE 1/2 DOZEN. I told her never mind and had to drive all the way to Mason location. This is their app and they are a participating location! I spend my money here a lot, so why look at me crazy for wanting to use my rewards that I earned through YOUR app Today I had 2, so I end up getting a full dozen. She hesitated to ring it up, she kept telling me she would ring up 2 dozens. I'm like maam no, I only need 1 dozen and I have these 2 1/2 dozen free coupon! read more

A Houston institution, this Katy location has been here for years. Fresh donuts and kolaches for all tastes and flavors. And the donut holes are always fun for the kids! The service was VERY friendly which was great. And the drive thru is quick and convenient. read more

Who doesn't love a great donut. Definitely recommend stopping here! Had a business meeting and picked up an assortment of options for the meeting. They were a BIG hit. Everyone loves the guy who brings donuts! read more

This place is the real deal; they know how to make a doughnut that will make your taste buds dance with delight. The doughnuts are always fresh and warm, with a perfect balance of sweetness and fluffiness. I have never tasted a doughnut so delicious! The staff at Shipleys Donuts are also top-notch. They are always friendly and helpful. One of my favorite things about Shipleys Donuts is their variety of flavors. From classic glazed to chocolate frosted, they have it all. And don't even get me started on their kolaches! These savory pastries are a game-changer. Whether you're in the mood for something sweet or salty, Shipleys Donuts has got you covered. read more

Shipley Do-Nuts - Dining - Donuts Near Me - Katy, Texas

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Always quick and friendly. Great staff and great food. Love the iced coffee and costs much less than the other coffee chains.

I'm updating my review of this business because they have been very good about placing the correct items within my bag for the last several visits and instead of a revolving door of people working the drive thru they've had one gentleman working that is always reminding about better deals. I'm not a fan of them putting all the donuts into one bag, but eh, it's not a deal breaker. read more

The glazed donuts are a classic here but I'm giving this branch three stars because the chocolate coconut donut I got had a very strong chemically toxic smell to it. No idea what it was but I was really looking forward to it and that taste was too overbearing read more

Shipley Do-Nuts - Coconut chocolate donut - Donuts Near Me - Katy, Texas

Again today at 1pm no donuts. When will this location have product for customers to buy.

SHARRON the so called manager is the worst! No customer service, rude and not helpful! She is the manager and gave me attitude because my order was wrong. Ordered through Uber eats obviously i got it delivered because i couldn't pick it up myself and she wanted me to go to Shipley and get the item that was missing. All i wanted was a simple refund and she was completely rude and helpless. I will definitely be reporting her rudeness and unprofessionalism. NOT RECOMMENDING THIS SHIT HOLE SHIPLEY WITH THAT KIND OF CUSTOMER SERVICE. I will be going for my refund this evening. read more

I ordered donuts from here for my son's class as a treat for his birthday. Order process was easy, donuts were ready on time, and tasted great. My only complaint, and the reason they lost a star, is because when I called to find the exact location for pickup, the lady that answered did not speak English and couldn't help me with directions. read more

The donuts here are great! They are always freshly baked, warm, and super soft. The employees are also very kind. The only downside is that this location isn't very... put together. For example, they don't have a menu for their drive-thru; the building is outdated and super small. If I didn't already know that I liked this place, I would never visit just because of the appearance. Their donuts are definitely worth it, though! read more

Pros: My sister and I grew up on this brand. Our parents owned one back in the 90's. The hot donuts are warm, soft, and yeasty. Now that we live out of state, we've come to appreciate the Kolaches. No one has even heard of a Kolache where we currently live! Cons: When they're not hot/warm, their donuts are rather dry. This location is always packed. The dumpster is in an odd location. My sister has missed hitting it on several occasions. read more

Their sign says carry out or drive thru yet they force you to do drive thru only. Why say carry out if you are not going to allow carry out? Carry out means allowing people to come in and order then take it out. What are you scared of anyways? The pandemic is fake read more

I used to go to this location a lot on the way to work 5:00-5:20am. I used to get 3 kolaches small sausage and cheese and a bag of donut holes with a chocolate milk same order every time. I'm not a morning person so it didn't bother me before that when I would pull up the staff wasn't as friendly as the new location I go to, I would pull up in the drive way and they would basically be like what do you want to order? Which again no biggie since I didn't notice it the majority of the time. Although the kolaches tasted good they would always give me an upset stomach which I didn't mind since I'll just use the bathroom while clocked in but now that I go to a new location after getting the exact same order I noticed that the new location doesn't give me an upset stomach. Sometimes I did bite into a kolache that felt like the bread was a bit doughy but I just assumed it must have been extremely fresh out the oven but now I wonder. read more

Have always had great service here. Not overly great, but good. No attitude or issues with orders. Much better than the service at Krispy Kreme. read more

I love love love their kolaches and donuts. They are quick and the women are always friendly. However, CHECK YOUR BAG AND GET A RECEIPT. Unfortunately, this is the second time I've ordered something and they've forgot to put it in the bag. read more

If you've never had kolaches before, get the sausage and cheese ones here, they are great. Great hangover food and great for a breakfast or brunch snack. Donuts are really good as well but seem more "standard" than the kolaches read more

me and my daughter decided to stop for some donuts and kolachies. 10 minutes after my child ate the kolachie she vomited three times! NEVER will I go to this awful place again and will be taking her to the doctors office! read more

I've been going quite a few times to this location, I've managed to always get attended by a short young lady never has an attitude patient and helpful when it comes to sugar decisions ! The donuts are always appealing to eat as well at the time I come by! Would really recommend !! read more

Please take "gluten-free donuts" off y'all's website. Every location i call, the employees have no idea what i'm talking about so why is gluten-free being advertised?? read more

Shipley's have been my bf and I's go to place for donuts and kolaches. No location has failed us, until now. I asked for 3 BIG jalapeño, cheese, sausage kolache and the lady said there were only 2 left. I said it was alright, and to get me one regular one. Then I ordered my dozen Bavarian cream filled donuts to share. $15 and some change, still a bit high for my usual order, but whatever. When I finally got a chance to check out my food, all 3 kolaches were the same size. What is the effing point of telling me you were out of the big size kolaches I ordered if they were all the same size anyways? Like guys, I have never had such a pathetic looking kolache in my life. Then come the Bavarian donuts.... they were small.... like shockingly small. The cream shows on the top, so I'm thinking they know how to fill them. Nope to the f power they did not. You get around 90% donut (remember the donuts are small to begin with) and 10% cream. I'm at a lack of words trying to describe this joke of a donut. Never will I return to this location. They're smearing the Shipley name, shame on them. read more

Best doughnuts here. Employees are fast and helpful. Kolaches are delicious. We love coming here after mass and as a special treat during the week. read more

Shipleys is so good!! My kids and I crave this nasty sweet unhealthy round circle of utter disgusting sugar. Yes we are gluttonously guilty for this sinful pleasure of a few mouthfuls of well mixed yeast sugar and flour!! We are very conscious of our snacks, this is that cheat snack that we cant get enough of!!! read more

Fresh donuts and kolaches with good service at 6:00 am. I recommend this store and the donuts.

I found a dead bug in my donut. Looks like it was cooked inside of it. I called shipleys and told them they need to throw everything away and they told me to bring the donut back and they will give me another one. I told them i will never come back! read more

This is one of the best shipley's in the Houston area. They always have warm fresh donuts. So far this has completely made my move to Katy worth it! read more

This is so sad!! I had a strong donut craving for about a week now and I decided to stop here to get a quick breakfast. This was the WORST donuts I've ever had!! Usually Shipleys donuts melt in your mouth and are warm and delicious. Well not these.i just ate the glaze off the top bc I didn't want my money to go to waste and I was so hungry. Maybe they just had a bad day or something??? Idk, this was my first try at this location and the quality sucked! read more

Shipley Do-Nuts - SUCH dry disgusting left over donuts - Donuts Near Me - Katy, Texas

What can I say? Best donuts in Austin. Please add more stores so folks in Leander and Liberty Hill can experience what a real donut should taste like! read more

Good variety but a little pricey for my taste. People are friendly and quick to take and prepare your order.

My sons love going here for hot donuts. The donuts are good but the service is horrible. Employee's in the a.m. no people skills what so ever. We said good morning they didn't say anything, no smile, no thank you..not even "how may I help you" in english or spanish... they just stand there and give you the look of "hurry and get out" but if they are trained by the lady that's there in evening no wonder why... she also has NO PEOPLE SKILLS. I will take my business else where. read more

Typically like shipley's but today was the end of that relationship. Took my fiancé and toddler to get doughnuts of course. Got our order and sat there to eat. Ate for a good while, we started hearing this clipping sound. I didn't turn around because I didn't want to know the truth. But when I saw my fiancé's reaction I knew it was true. The lady was clipping her fingernails at the counter, right in front of the store! Totally threw off our appetite and any future encounters at shipley's for a good while. read more

best donuts ever! Service is friendly and place was packed!