Fast forward a few years and back again. This time it was slightly on the miss side when it came to customer service. Everyone seemed occupied sitting around and doing random non-work stuff. Only one person was behind the counter even though I saw about 3-5 employees. I only came to buy boxes of donuts to take back home with me. Typically, they use the 6-donut box, but this time, she was insistent on using the flat dozen box....but I had to be insistent on two 6-donut boxes since I was taking it in my personal bag. And YES donuts are allowed in a personal/carry-on!!! I ordered a chocolate filled donut for myself. I came in the morning, so they were pretty much fully stocked with the ones I selected. The donuts seem much smaller than last time...and I was able to down 3-4 donuts at once back then....now it would probably be more like 5-6. It was roughly $11 for a dozen donuts. It tasted okay. Would I return? yea, I would. read more

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I like hot glaze I was willing to wait but they turned their fryer off at 8:45 as per the counter help

I've been here twice (in the morning). The Do-Nuts are never fresh. I've wasted my money twice. I simply wouldn't go here.

I stopped by this location while traveling and really enjoyed the donuts and coffee. I bought a couple kolaches to heat up later when I arrived at my destination. They were fantastic! The staff was friendly as well..... Two thumbs up !! read more

Come this isn't a traditional Shipleys at all! What are these dry donuts! These are not the hot, gooey donuts Shipleys in known for these are small, dry and not good at all! Kolaches were over done. I will be driving down to the Dulles location! read more

We were in the area and decided to finally try Shipley's Donuts. It was later in the morning. Not really early when we arrived to pick up their donuts. Inside, the donuts were laid out in front of us and the kolaches were to the side next to the cashier. We got a bunch of donuts and kolaches. Here's a breakdown of what we tried: Apple fritter (3/5): this wasn't too bad to me. My mom didn't like the cinnamon flavor. Maple iced (3/5): the icing was tasty, but the donut itself was dense and stale. Raspberry filled (4/5): my sis thought this was pretty good, with an ample amount of fruity raspberry filling and a soft, yeasty donut. However, my sis said she's had better. Chocolate iced (3/5): my lil bro thought this was overly sweet and his donut was stale. He was ok with the chocolate flavor, though. Sausage, Jalapeño, and cheese kolache (4/5): I think we all enjoyed this the most. There were real jalapeños in it , which gave it a nice kick and flavor. The sausage was tasty and adequate. The bread wasn't too bad either. If I go back to Shipley's, I'm definitely getting these. Overall, my impression so far has been that the kolaches are worth getting. The donuts not so much, since I've had better quality donuts from Krispy Kreme and even HEB (gasp, I know). However, I might give their donuts another go when I can come here earlier in the morning when they're more fresh. I'll likely stick to their OG donuts, like their original glazed, sugar, or cinnamon sugar. read more

Great place to stop by for breakfast. A six dozen box of donuts will only cost you $6. My favorites are the chocolate filled, the raspberry filled, and the Bavarian (custard filled). I don't recommend their coffee though; the cold brew black coffee that we got was sour. I think it's just the beans they use. read more

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There are 2 Shipley locations within our house but we go out of our way here for the donuts and kolaches cause it really is the best around. Their kolaches are absolutely the best- soft, warm and the jalapeño slice they have in their gives the perfect kick. The plain glazed is also perfectly soft and almost melts in your mouth. Our daughter always goes in for the pink sprinkled donut. It's sickly sweet but hey, that's what a 2 year old wants and likes, can't argue with that. The staff here is also amazingly welcoming and always says interacts with our everytime we come in. We love Shipley's! read more

Wow! The quality and size of the donuts from this Shipley is totally unacceptable! What has happened to the plain glazed? They are half the usual size! We will not go to this Shipley again. Check out this photo. No good! read more

Shipley Do-Nuts - Shipley donuts - Donuts Near Me - Sugar Land, Texas

The size of the donuts are much smaller at this location. Prices are the same but you get thinner and smaller donuts! Won't be coming to that location again! This is posted on Dec 2023 New Year's Eve! read more

Shipley Do-Nuts - Donut - Donuts Near Me - Sugar Land, Texas

Sausage & cheese kolaches we're very fresh and tasty! Stellar service and quick drive-thru, definitely the best Shipley's i've had in a while. I will definitely be back! read more

Shipley Do-Nuts - Shipley's Bag - Donuts Near Me - Sugar Land, Texas

Was there an ownership change at this location? This used to be my favorite Shipleys but it seems like quality and even taste has recently changed? read more

The faces in the drive-thru are pretty new, but the great service is the same. I always get hot, fresh donuts and kolaches whenever I visit this location. The last time I visited, they even threw in an extra, hot glazed donut! They have the best kolaches! Two that I've just tried, recently: The Big Earl (which is made with a thick sausage and cheese, wrapped in foil) and the Brisket and Cheese). They are both hearty and flavorful! Can't wait until it gets cold, again, to grab some of their tasty hot chocolate! read more

My daughter & I both enjoy coming for hot fresh donuts! (anytime if day) Extra Friendly service inside & out! read more

Shipley Do-Nuts - Blueberry, glazed, & sprinkled donuts. (Pink is strawberry) - Donuts Near Me - Sugar Land, Texas

Just picked up these and the glazed are literally terrible. I'm not sure the cashier gave the same day ones or a few days old. I've been having Shipley's from childhood days and glazes donuts have never looked so dry or tasted old. So sad and disappointed! When I called the store to ask what the cashier gave, someone just answers the phone but puts it down instead of saying hello or talking. never going to this location again. read more

Shipley Do-Nuts - a variety of donuts in a box - Donuts Near Me - Sugar Land, Texas

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overall would recommend. pretty delicious donuts. fun shape and variety. yummy and reasonably priced. read more

Shipley Do-Nuts - donuts - Donuts Near Me - Sugar Land, Texas

I went at 5:45 am asked for hot fresh donuts. She said I'd have to wait. I said okay, but she just put them in the microwave and said it's the same. read more

Shipley's is my favorite donut place. Their glazed donuts are perfection. There are usually two Hispanic ladies working at the counter at this location who are always friendly. Also nice that there's a Starbucks next door in case you want to pair your donuts with better coffee options. read more

This location is a couple of miles from my home and also on my way to church. My wife and I have been here 50 times in the last 4 or 5 years and the place is great. The window service is prompt and the inside is neat and clean. We have tried most of the donuts and kolaches and everything is hot and fresh and the coffee is good. I went inside to order a year ago because there were several people at my house and I hate to do drive thru for large orders and hold up other cars. The owners grown son served me and asked why I came in instead of drive thru. I told him my daughter just had brain surgery and we had a house full of people. He listened, ask her name so he could pray for her and refused to let me pay. Good people. read more

I've been going to this Shipley location for over a year now and keep meaning to leave a review. This is the best place in Sugar Land for donuts, kolaches, and stellar customer service! Every single time whether it's drive thru or walk in, this place is top notch! You are greeted with a smile, wonderful employees, and you feel a sense of loyalty to their food since it's so great time after time! Highly recommend!!! read more

The baker looks like Rambo with the pants, food was good though, but the baker scares me.

The donut holes have no business being as good as they are. The workers are always so sweet and quick. I love it.

Came around 5:30 pm and there was a very good selection even at this time and the donuts were very fresh ( and of course delicious)

Customer service is above and beyond. Drive thru service is top notch. The owners are kind and the shop/ dining area is always clean. This is my go to for donuts. read more

The place had sooooo many ants!!!! Opened the box to find so many ants crawling inside the box. Never coming back to this place ever again. This place should be shut down ASAP. Having this amount of ants crawling around should break so many health code violations, and I'm pretty sure that in order to accumulate this many ants, they don't regularly clean. All the Shipleys I have been to never had this problem. This is the first time I have ran into this problem. The amount of bakeries I have been to never had any ants. It's sad how this location is this poorly run and managed. read more

Stopped by thIs morning ( Saturday) we greeted by what seemed to be the owners who were also working the front. They were extremely friendly and the donut even the cinnamon twist was fresh ! read more

This is the third time I have been to this location, and this time - I had to leave a review. I have. Ever been satisfied with the quality of food at this location. Items are always cold, and sometimes stale. I ordered a cream filled donut and got home to find there was one tiny smear of cream. It's worth your time to go to another location. read more

Hi, This is just my first time stop by to buy glaze Donuts from Shipley Do-nuts Shop. Absolutely, Think about to go this location it is worthless. I stop by Drive thru 5 minutes, no service after 5 minutes one lady come out with Broom and ask me about take order, I think she show me by my face that something wrong, because she has broom, because she been sweep floor. after she done with floor come to get my order, she called other lady and I place order, she said we don't have Glaze Donuts, she explain me that some one bought all Glaze Donuts. personally I don't believe. I told lady I will post to review, she answer me OK. IF YOU HAVE THIS KIND SERVICE AND ANSWER, i don't have to say that but YOU HAVE TO CLOSE THIS LOCATION PRETTY SOON. from my side "GOOD BYE" to this location, it's lost company's reputation. I gave them one star but it is -01 star. read more

The place was busy but these guys were really hustling serving everyone. The donuts, bear claws, fritters were all warm and delicious.

Wanted hot glazed donuts, didn't want to make it even though I was willing to wait in the morning. She was trying to force me to take cold glazed donuts. Very poor service, will not be coming back! The lady at the front was absolutely terrible and talked to the manager as well for the poor service and he really didn't get it. Was really disappointed overall. Will not be going back. read more

I was super excited about having a Shipley's closer to me but this was unfortunately the WORST experience I have ever had at Shipley's. I don't even think I could ever say WORST in the same sentence but I did. First thing that went wrong is I went up to the counter and the counter person looked like she was pissed and unhappy to be at work. I was holding their grand opening coupon in my hand and I started ordering donuts which she decided to put in paper sacks which is so weird because every other place I have been to whenever you order more than like 2 donuts will use a box for you. She had all the donuts all mashed up and in multiple sacks that I couldn't even keep track of how many donuts I had ordered. Found out after I ordered 2 cinnamon twists that they were not included in the coupon. I misread the coupon and found out instead of ordering a dozen donuts for another 1/2 dozen, it really read order 1 dozen to get 50% off your second dozen. So it's true I made the mistake thinking I would be getting 18 donuts when in reality I was needing to order 24 donuts but the counter girl was such a total witch because she saw me with the coupon and I am sure she had tons of people come through and didn't say anything at all. She was very rude in pointing that out. I was so sick of her that I said screw it and decided just to hasten the transaction to have it over with. So when I thought I would be getting 18 donuts, I ended up with 24 donuts and 2 cinnamon twists and paid $14.46 for all of it. When I saw all my donuts getting SMASHED in sacks (I had picked an assortment which included filled donuts), I asked her to put the donuts in a box and she refused saying if I wanted a box I had to say so from the start. If a customer asks you for a box, give her a box especially if she has iced and jelly filled donuts. I took pictures and let me tell you it shows how careless she was with handling the donuts. Even worse was the taste of the donuts. Usually every Shipley's I have gone to when you order just plain glazed, they go in the back and get you piping hot fresh melt in your mouth donuts. Sadly, when we got home, I sank my teeth in a cold already starting to get hard donut. I bought 6 glazed that were wasted. Our family gave feedback for the rest of the donuts and they were stale. DO NOT GO HERE...their donuts are NOT FRESH and ARE STALE and COLD. I am going back to the Hwy6 Shipley's location. I totally am normally a fan of Shipley's but this experience was the pits. SERVICE WAS BAD, DONUTS WERE BAD. TOTAL: experience bad. read more

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I was excited when I saw that a Shipley's was opening right in our neighborhood. My kids and I love Shipley's. We stopped in on a Tuesday morning right before school (got there before 7:30am). The place was nice and clean. Nice flooring compared to other Shipley's. We got some donuts, donut holes and some kolaches. Unfortunate everything was cold! I'm wondering if that's just how they serve stuff because there was a microwave out by one of the tables. Thought that was odd. Was really disappointed. Was expecting hot fresh donuts and kolaches! Might give them another try, otherwise we will drive a little further from home to the other Shipley's we've gone to in the past. read more

I love Shipley's Donuts and am SO EXCITED about this new location! My family and I went for the grand opening yesterday and we each got a free glazed donut. They're also running a deal right now on ceramic mugs and travel carry mugs. If you buy either one for $2.49, it comes with coffee/hot chocolate/French vanilla cappuccino and subsequent refills on return visits are only $.50! What a steal! We will definitely be returning to this location many more times. Can't wait until the Starbucks next door opens up, either. read more

I've always had a great experience here. Staff is friendly and accommodating. Do-Nuts are made fresh daily. Service is fast. I'm so happy that they are so near to my home. read more

The owners are amazing. Great customer service. By far this is my favorite location. The friendliness of Sid and his son have made my day!

The staff is very polite. They have different kolaches other Shipleys don't. Their brisket kolache is very good but sells out quick. The pizza one has a lot of pepperoni and is my second favorite. I love the ice coffee there. read more

Stopped by shortly after grand opening and enjoyed a hot fresh donut ( OK so it was more like hot fresh Donuts ) and a hot chocolate . Fast friendly service and a pleasant clean location made it a great way to start the day . I chose not to use the drive through as I wanted to see what was available and I was not disappointed ! read more

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DISGUSTING! Was in the drive thru of this Shipley's when I looked into the window and saw one of the workers handling chocolate covered donuts with their bare hands. Then he proceeded to LICK THE CHOCOLATE OFF OF HIS FINGERS AND CONTINUE TO HANDLE THE DONUTS. When he saw me looking at him, he looked like a deer caught in the headlights. Needless to say, I will NEVER come here again! read more

Ordered thru drive thru and the employee can't seem to be bothered. I had to give him my order again because he did not remember or bother to write it down. I also had to ask for a carrying bag for the entire order, asked him for my credit card and receipt back. Not a good start in the morning. Next time I will go somewhere else. read more

I've been a Shipley's fan since as far back as I can remember so we were so thrilled to see that one was opening in Telfair. We had been going to the one in Greatwood. Sadly, this location is terrible and the donuts are never fresh. Ever. We started going back to the location in Greatwood. read more