They are excellent,all your mailing and printing needs can be met here. I have a hard time getting…read morein and out of my car so the drive up window is so very convenient. And You always get a receipt.

This is a great place! The owners are very helpful. They are very friendly and kind. I had…read moreseveral important items delivered and needed forms notarized and copied. The work was awesome. And the dogs are very friendly and sweet! Highly recommended!!!

Went in today to ship off a package, it was a line out the door and people were obviously impatient…read morewith the only associate on the clock. They're never staff appropriately.

I went to the Round Lake UPS Store with my wife, and she came out absolutely fuming. There were…read morethree guys standing behind the counter, but instead of helping her, they just pointed to the self-service kiosk. If customers are expected to do everything themselves, what exactly are these employees being paid for? Terrible customer service and zero initiative to actually assist people. We offer going to another location.

These guys are terrible. I ordered a couch from West Elm and waited 1.5 months for it since the…read morecolor and fabric are not stock and had to be made to order. Finally I hear from Fidelitone via email regarding scheduling a delivery. They make no reference to West Elm, use vague product descriptions for the items in my order and so I initially thought it was a scam. This further delayed my even being able to schedule my order. I schedule my order for the first day they have available as I'm tired of waiting. Two days later, they give me a time window which just so happens to be the only two hours of the day my partner and I both won't be home. Instead of 12:30-2:30, I request they arrive at 2:45 or after so my partner will be home. They say "do you want us to just leave the items on the porch? We can request a different time, but no guarantees, what about rescheduling to next week?" So I say it's okay if it can't be accommodated, they can also just leave it on the porch, but I'd appreciate them requesting a different time. They respond and say again and I quote "we can request it but no guarantees." So I respond confused asking if they can request it or not? Then someone else replies and says not only can they not request a different time because it's "too late," (I requested a different time the moment they provided a time window) and they can't leave the items on the porch. I responded again in frustration and have not heard back. Garbage customer service and conflicting answers and poor communication all around. I'll never order something that requires I use this logistics company for delivery ever again

If only I could leave a zero star review…read more I purchased expensive furniture from a company and had no choice but to use their delivery partner, which is Fidelitone. When my furniture was ready, I received an email to schedule my delivery. Hilariously, I was only able to choose one day. I went through the entire calendar year to see if it was a fluke but no, just that one day. So I moved all of my meetings and used a day of PTO to receive my delivery. The evening before my delivery, I get a text letting me know my delivery window is 5-9 pm. Insane. I have never in my life had a delivery window so late. I also unfortunately had a super important event that night. Remember, I had no choice but to choose this date. So I call the number given to see if there's any way to get an earlier delivery window. Over 6 calls by me and 2 by my husband over the next day and a half. I keep getting the runaround. I'll get told I'm being transferred to a manager only for the person I to whom I'm transfered is not a manager and takes down my number for a call back that I never receive. Finally, after this happening numerous times, I finally get transferred to a customer escalation manager. Please understand that I am being kind and not raising my voice or anything during this whole time. I make sure to let them know that I'm frustrated with the company as a whole, not with the individual customer service representatives. The last person I talked to informs me that I can reschedule, but I have to pull my delivery from the schedule to be able to see what my options are. She estimates that it'll be a few weeks out before I can even schedule a new delivery. And that I cannot ask for a particular time window. At this point it's also too late for them to actually request a change even though I had been calling since the moment I got the text message with my insane delivery window. I should also note that this last representative also informed me that the warehouse that had my furniture has no phone number and the only way they can contact them is via email. I don't know what kind of company this is, but that is absolutely insane logistics. All of this could have been prevented if their scheduling service was at least somewhat competent, if their customer service Representatives had any training, and if you could choose a preferred window. Awful company. In the future I will be asking companies who they use for their third-party delivery service and I absolutely will not be purchasing anything that uses fidelitone.

We highly recommend Michael and his business for shipping, packing, post office boxes,…read more photocopies, mailing supplies, etc! We have been working with him for years and have never ever had an issue, nothing but excellent service! Love to support local businesses -- especially privately owned ones like this one. Five stars!

As a young adult, I remember my mom sending me packages filled with great items, and I knew I was…read morereceiving something terrific when I saw the label was from Lake Forest Pack and Ship. I am older now, and mom recently passed away, so I needed to send a few valuables to my home in Georgia. Michael at LF Pack and Ship took the best care of me and the items. Everything (oil paintings, crystal, picture frames) arrived safely, in perfect condition, and early (thank you, FedEx ground)!

love going here with all my packages. super easy and quick. I love that I don't have to go to a…read moremillion places to drop off a package

Excellent service. Very prompt and quick replies. Used for notary services and will be back for…read moreshipping in the future.

Great service and advice. Does a lot of their work in house as well as sending out custom stuff…read more(like thermographic ink) as needed. Prices were good to excellent and service quality was very positive. Can provide suggestions on layout/design that really improves the end product quality and price.

From the owner: Finest High-Quality Offset Printing & Services At Affordable Prices…read more Classic Printery Inc. is a second generation, family owned and operated printing company serving Lake and McHenry Counties since 1978 and the quality choice for your full service printing. Our business is meeting your total printing needs. From concept to finished product, we can bring together all the elements to make your project a success at low competitive prices. We have a staff committed to customer satisfaction, and the technical expertise to make all the elements work together to bring you a finished product you'll be proud of. Printing shouldn't be a problem. That's why we approach every printing job with a fresh eye-always looking for a better and less expensive way to meet your specific needs. Dedication to quality and our clients has led to our success. Come to us for: Personalization and Variable Data Printing Business cards Flyers Invitations Labels Letterheads Bulk Mailing Service Copy service (color and black and white) Custom stamps Fax service UPS shipping service And so, much more! Whether you need a few copies or thousands of booklets, we'll come through for you. We are your one stop print shop. We offer fair pricing, exceptional service, on-time delivery, experience, and superb quality. When you need a good commercial printer, come to Classic Printery, Inc. Call us today!

I've used Vital-Pak Courier services more than once, and they have always gone out of their way to…read morebe accommodating. I needed medicine picked up from my doctor's office and delivered to my house during the pandemic. My doctor's office has not been operating at full capacity during this time and they insisted on knowing exactly when the courier would arrive because of locked doors. Vital-Pak was very accommodating and told me the exact time they would arrive. In my experience, the best that other courier services will do is give you a 2-hour window of when they will arrive, and charge you more for it. Whereas Vital-Pak gives you better service at truly unbeatable prices. I also feel that their customer service is outstanding. It is always a pleasure dealing with them - very friendly!

From the owner: Same Day On-Demand Courier | 1-4 HOURS | Serving the Entire Chicago-land area | Vital-Pak Courier…read more& Logistics Co. is based in Oak Brook, IL, with its warehouse, Ship Center, and order fulfillment facility located in Lisle. We are a full service, same day courier & logistics provider conveniently located near all the major Chicago-land highways allowing us the ability to manage your critical demands and logistical services in a timely manner. We offer same & next day deliveries, 1-4 hour "on demand" service, scheduled routes (routine pick-ups), long distance (Midwest) deliveries, packaging, shipping, stocking, order fulfillment and warehousing. Our overwhelming commitment to our customers, and unparalleled service, guarantees quality performance, reliability & professionalism, each step of the way. We're the trusted and dependable custom courier company, providing second-to-none service throughout the greater Chicago-land area.

If you are looking for a professional job done right, this is the place to look. You would think…read morethat it is easy to install a mailbox, however don't think everyone cares about the details. Our mailbox was knocked over by a paving company doing street work and they replaced it. I wouldn't believe that someone would have a foot base and use spray foam to hold up a mailbox pole. Needless to say, Paul and his crew came and did the job right!

When the mailboxes on a single post were severely mangled by the snowplow, the city wouldn't…read morereplace them, but instead re-bent all the twisted metal into a rusting mess. Needless to say, it was clear they wouldn't last much past summer. Paul, Kathy and the entire group was friendly, professional and quick. Order was placed on Monday, and the new mailboxes and post were on display upon returning from work on Friday the same week. I know it'll be 10-15 years before I need to use their services again, but, in the meantime, I will highly recommend them.