I called several roofing companies to fix a hole in my shed caused by a falling branch. I spoke…read morewith Kendell and told her it was not very big job, and she was more than happy to help me. They came out, fixed the broken board and shingles and you cannot tell the difference. I waited till it rained to make sure no leaks and it is perfect. I highly recommend this company, and they are now my go to roofing company. It is so refreshing to have an honest and hard-working company.

They did a great job and did a wonderful cleanup after they finished. I would definitely recommend…read morethem.

Tony and the Vanguard team are absolutely amazing. I was going to be in and out of town following a…read morebig storm and Tony took care of everything. He did an inspection within two days, and made himself available to meet up with the Insurance inspector within a week. In between he was a great communicator with me and on my behalf with the claim adjuster, the whole process truly was was seamless. I ended up with a new $13k+ roof for the cost of my deductible and couldn't be more grateful. Tony is the absolute best contractor I've worked with, no exaggeration.

Based on my personal business experience with Sam Kohler, owner of Vanguard General Contracting…read moreLLC, I cannot recommend doing business without clear written agreements and upfront payment terms. Payment for services performed by my company remains outstanding despite multiple assurances that payment would be made. In addition, my company was promised a 10% referral compensation for leads provided, which was not paid as agreed. I am sharing only my direct experience so that other businesses can make informed decisions.

Calvin Farce is a crook. He came to my home and gave me a bid of $6,330 to replace my roof. I gave…read morehim a $1,500 deposit to replace the roof and he keep my money and never returned. That was 2 months ago.

Didn't show up for appointment time. Apparently if you don't answer the phone the 30m before the…read moreappointment (which why make an appointment) they don't show up. They also have a real hard time answering the phone when you call back. Go elsewhere.

Had my gutters serviced today. Used the Groupon deal so it was very affordable. I called and at…read morefirst it was their answering service that answered. Apparently they are unfamiliar with the fact that they are on Groupon so I had to call back when someone from the company was in the office to get on the schedule. They had availability for two weeks later. I wasn't in a rush so I don't mind the wait. I wasn't scheduled for the 12-4 time window. On the day of I had a work commitment that came up last minute. They were very accommodating when I called so I was pushed further back on the timeslot till after 3 PM so I could be home for the service. The technician Isaiah arrived and informed me what he was going to do. Afterwards he sent me a detailed report with photographs of my gutter system. Thankfully, everything looked good and I did not require any additional services after the cleaning and tuneup.

I am so happy with my new windows, and especially with my new sliding glass door installed my…read moreAmerican Home Contractors last week. For the first time I realize I had been hearing a fair amount of outside noise (which I'd apparently gotten used to), because these windows/doors are soundproof; now I don't hear anything at all from outside! And even better, the windows are easy to open, and my sliding glass doors actually slide well in the track, and are not shaking and drafty when it's windy outside -- major improvements from my old, builder-grade, 20+ year-old windows/sliding door. Further, the service crew was excellent -- careful, kind, professional, efficient, and they cleaned up everything afterwards. Roger, the foreman, has been doing this work for almost 30 years, and Jose, who single-handedly carried in/out the windows/doors, has been doing this work for 10+ years. I didn't get the name of the quiet third service person who was mostly outside and on the ladders, also very efficient. fyi, they did mention that working on the 4th floor of our condos from ladders was a bit more challenging as the original builder-grade windows had been made to fit by being packed/taped in place from the outside, which necessitated them having to actually break some of the glass to be able to pull the old windows out. But they did it - and did it well. Finally, Shaun, the project manager who gave me my estimate and oversaw the project from estimate, HOA approval process, to completion, was great. Highly recommended.

Where do I even begin? If 'disaster' was a roofing company, it would be this one. I hired them to…read morereplace my shingles, and it's been a nightmare from start to finish. First, they showed up two days late, no call, no explanation. Then, the crew was incredibly unprofessional - loud music, smoking on the job, and I swear I saw one of them take a nap in my backyard. The quality of the work is appalling. Shingles are uneven, some are missing, and I've already found nails scattered all over my lawn. I've got a leak in my attic now, which I didn't have before. When I called to complain, they were incredibly rude and dismissive, blaming 'weather' (it was a sunny day). Avoid this company like the plague unless you want a leaky roof and a headache.

Every part of the process for siding replacement with Thunder Bay exceeded our expectations and…read morethey are our new favorite contractor. Nick was responsive and gave us a thorough quote noting that everything would be done to manufacturer specifications, which gave us peace of mind. The team was professional, courteous, and did a great job. Nick did walkthroughs before and after the job to ensure the project manager understood our areas of concern and the job was completed to spec. When we found a couple minor items (like caulking around light fixtures), a tech handled it quickly and even tried to resolve issues with our (old and fragile) fence even though not entirely attributable to the siding install. We would recommend Thunder Bay to anyone!

ROI is top tier when it comes to customer service. Chris sets the bar with a smile. Great service…read moreis an awesome match for a top tier company.

We got a great deal on our new siding and ROI did a fantastic job! It was time to replace our super…read moreold siding and the sales process was fair and we did not feel pressured at all. We got a great deal and I recommend using ROI for your next project. The construction team was great and even though the project took a little longer then expected it was still done promptly. There was a slight delay because they found old asbestos siding and that needed to be removed. Our project coordinator Brooke was very nice and helped everything run smoothly.

Five star product!! Five star service!! Definitely a long term client... I am extremely pleased…read morewith the quality of the product and how the order was handled.