Came back.....it's been a while. Making some decisions on paint, having the interior painted…read more(ceiling, walls, baseboards, doors and trim). Service was ok. Store was organized but didn't have samples I needed. Sherwin Williams is on the pricier side but it's good quality paint. I'll do another review once the house gets painted and I'll post them.

Alysia's extremely poor customer service caused me to bring my business elsewhere…read more It's almost impossible to believe that anyone would hire this woman to represent their business in anyway shape or form. I have been buying paint from this particular store for years and prior to Alysia, I have always received very good customer service. Alysia would not answer simple questions regarding color selection, was totally unaccommodating and seemed to prefer to talk on the phone rather then to assisting customers in the store. She was like a zombie, she desperately needs customer service training as she lacked any skills in this area. I took my purchase to another Sherwin Williams paint store where a young lady by the name of Brandy gave me OUTSTANDING customer service. Brandy should be asked to train Alysia on the importance of good customer service and how to deliver it. In the future I will now be giving my business to the Sherwin Williams Paints on Escondido Blvd. and I will most certainly look for Brandy to assist me in my purchases.

I recently visited to buy paint for my student's senior parking space project. My student selected…read morea few colors and much to my surprise, paint isn't cheap! Isaac was quite helpful in assisting me narrow down the selection while keeping my student satisfied, and he reminded me of an available coupon that significantly helped with cost. Isaac's customer service was outstanding! Highly recommend the store and Isaac!

Very helpful and answered questions I had a great experience with this Escondido location, they…read moreeven helped load the paint into my car

Thank you so much to Mike for helping us match the color we needed. We brought in a slice of…read morepreviously painted drywall and he matched the color perfectly! Great service!

I wasn't buying paint or shopping here today, but based upon my great experience here, I will shop…read morehere in the future. We were cleaning out my dads shed and discovered a lot of old paint that had accumulated over the years. I called early in the morning and spoke to Fatima over the phone. She is a great person to have employed here. She is friendly and accommodating over the phone, and her smile in person was a plus. She helped us get steered in the right direction. The rest of the staff was very friendly as well (thank you man in the red shirt and boots as well as the man in the green shirt with glasses...sorry we didn't catch your names). I usually use a big blue or orange box store to shop for paint, but service means a lot to us. We can see that this Vista Paint store is managed and run well...their employees are so friendly! We will be back.

Thank you Karina and Brandon for your exceptional and patient help this morning helping me to match…read moremy house paint color with your app I am not that technically savvy and Karina was able to easily load the app to my cell( without hers and Brandon"s help,I would not have been able to find the color I needed today): Thank you very much Karina and Brandon ~Suzie Abels,MS San Marcos,CA

Inattentive staff, no greeting. Saw me waiting, finished whatever on her cell phone before speaking…read moreto me. Poor on several levels.

Excellent and friendly customer service. Very willing to assist and accommodate…read more Jamie and Philippe are great!

All of the then employees I've encounter have been extremely helpful. Every time I have a…read morequestion, it's always answered and they offer even more help that I ever expect. Great store!

Yea definitely do not come to this guy! He's extremely rude charges extremely high! But his…read moresuppliers tell me he gets super cheap parts and he wants them cheap! But when you buy it off him he charges for full retail price. This guy is expensive he's a jerk and he uses cheap materials and charges hi labor. Just Google it or YouTube it and fix it yourself. Or get someone else who has a kinder heart and this guy.

I was put in contact with Sam the store owner by referral from a paint contractor buddy. I had an…read moreold graco 190 that had been in storage for several years. Sam gave me an estimate over the phone and was straight forward about the possibility for other issues if it hadn't been properly stored. He did determine that there were other issues and called to confirm repairs and pricing prior to completing the work. He even saved the old packing to show me the damage and replaced parts. Turned the equipment around in a day and made the experience very easy. Great owner and quality experience.

I stopped in on afternoon looking for "General Finishes" brand to stain a wooden coffee table I'm…read morefabricating. They do not stock "General Finishes" but an alternative local brand was in stock. The sales clerk was very helpful and answered all my questions.

Excellent customer service, knowledgeable and helpful with products which I knew nothing about, but…read morewanted to try the "LimeWash" technique on a indoor fireplace

I'm not accustomed to proving poor reviews and hope this honest impression will be helpful to…read moreimprove the ratings. If Disneyland is the happiest place on earth, this particular store has the feeling of death warmed over. The store is conveniently placed and adequately stocked but the employees are obviously unhappy. I feel uncomfortable stepping inside. Please try finding out why the place is doom and gloom. I look forward to seeing your progress because "Ace Is The Place With The Helpful Hardware Folks!" Let's see if you can make this true.

They did not have in stock the cleaner to remove permanent marker from my car paint, and I asked a…read moremale employee if i tried 1 squirt of the cleaner they did have in stock, and if 1 single squirt didnt work, if i could bring it back to return. He laughed and said no. I thought he was being sarcastic at first, then realized he was serious. So no returns at this store? Okay. I wont shop here even if you have it in stock. I'll buy somewhere else. Coming here was a waste of my time.