I have counted on TomCat Bikes for all of my bikes and repair needs over the years: I can always…read morerely on them for fair prices and expert work! Picture: new eBike!

I LOVE this place!! I'm a regular at this point, and I will recommend them to every cyclist I meet…read more I came in about 6 months ago with a Ride1Up e-bike that wouldn't turn on, and had been deemed unfixable by a few different repair shops. David immediately accepted the task and the team worked with me over 3 months to troubleshoot every possible underlying issue with my bike. And they fixed it! Since then I've brought the same bike back with a new issue, a different bike for a tune-up, and friends have also brought their bikes in. I will never go anywhere else!! They are always so friendly and accommodating, their labor and parts prices are UNBEATABLE, and their work is thorough and fully explained. THANK YOU TomCat bikes!!! - Miriam

I recently had such a positive experience at Dick's Sporting Goods in Gresham. I went in to pick up…read morea new pair of shoes for my son and was immediately welcomed by friendly staff at the entrance. That first impression really set the tone for the rest of our visit. When we made our way to the shoe department, the associates there were attentive, knowledgeable, and genuinely eager to help. They answered our questions, helped us find the right size, and made the whole process smooth and stress-free. It's refreshing to shop somewhere that values customer service and actually takes the time to acknowledge you. Of course, I couldn't leave without finding something for myself! I ended up grabbing a pair of Nike slides, and they've turned out to be one of my favorite purchases lately. They're unbelievably comfortable -- basically like wearing slippers -- and I find myself reaching for them every single day. Overall, it was an easy, enjoyable shopping trip, and I'll definitely be heading back to Dick's the next time we're in the market for shoes.

Greeted by a friendly gal up front but after that, no contact from anyone except 1 guy who did laps…read morearound store, all of the above for security I imagine. I had no intention of stealing anything; rather, wanted to buy a tennis racket but there was no "pro" or anyone else there that offered to help. Then to footwear to look for tennis shoes, no one to help there either. Lastly, the fishing department and to no surprise, no one to help there either. Also, end caps in several departments were empty with only a few things on hooks, similar to most of the fishing department. It was not easy for me to go back to Dicks after I swore I never would after they started removing the gun department, first the pistols, then the black rifles, then the entire department but I thought they'd have a nicer selection of tennis racquets, which they didn't...none in my size of 4 5/8" grip. I guess there's some truth to the saying "When you go woke, you go broke", will not ever visit another Dicks Sporting Goods AND might want to think about adding a few employees to this store or just close down!

Customer service here is top notch! They are extremely helpful, knowledgeable, and offer a…read morewelcoming environment for cyclists of all levels. In other popular cycling stores in Portland I have been ignored and dismissed which led to buying things that didn't work for me. At Cyclepath they ask me if I need help immediately upon entering and listen to my questions thoughtfully to provide me the best recommendations. Their saddle library program is also amazing and has helped me tremendously in understanding what works and doesn't for my body.

Allow me to start this with a profile of who I am and my interactions: I have only been in this…read moreshop 3 times in the past 10 years and let me defend that by saying that I live 1,000s of miles away from Portland. Okay... each visit I have made here has been flawless. PDX is a bike town, that's no secret... so competition is stiff and I have my favorite LBSs, for sure... this happens to be one of them. I am thankful that they carry Selle Italia products. Namely, the SLR Ti Superflow saddle I wanted. They even took time to ensure I was purchasing the proper width saddle. This shop is easy to get to AND they have decent sized parking lot right outside the front door. Thanks, guys. I will be back.

Good inventory & maintenance dept. Friendly & knowledgeable staff . Free test rides , no sales…read morepressure , back what they sell. Rather expensive charge for assembly but now I see they include first tuneup .

We had a problem with a bike, that wasn't an e-bike and went to see if they could fix it, and they…read moredid in less than a day. The staff was great and friendly and did a good job fixing the bike

Owner spent a ton of time talking us through options and shared a wealth of knowledge. Never felt…read morerushed or like any of our questions were too simple. Great service will always keep me coming back. Check them out and support a local shop!

Called to check if my training wheels were in stock. 25 bucks with free shipping to store. Went to…read morethe store and was charged 30. When i put the staff on the spot, i learned there would be a 10 dollar shipping charge on all orders regardless of pickup. Ok fine. Went home and tried checkout and still 25 bucks with free shipping. Five bucks. The store can keep it. The store looked nice and the staff was friendly but i wont be returning to service my bike.

Mitch is a cut above the rest. If you are looking for customer care and quality service, this is…read moreit. I called, and he responded within minutes. An appointment was booked, and he texted to let me know he was on his way and how soon he would arrive. Absolutely on time. He serviced and repaired two 28-year-old Performance Mountain bikes. When he was finished, they were literally better than new. One bike needed no new parts, just a tune up. The other needed a new brake cable and tune up. The work was completed in just over an hour. Mitch test drove both bikes and had us do the same. He also adjusted heights, removed an unwanted set of pedal covers, and gave us tips on shifting. Kind, professional and financially reasonable. Mitch is a rare breed and a breath of fresh air! Look no further.

Can I give more stars?! I've been working with Mitch on various repairs and projects since 2021…read more He's excellent, and so much more convenient than going to a shop. Highly recommend!