This is the only computer shop that I absolutely trust to do anything with my computers. They have…read morenever failed to solve any of my issues and always make sure you understand what they fixed before you pay and leave their shop.

If you're looking for honest, professional, and genuinely caring computer repair service, Puget…read moreSound Computer Repair, in Olympia, WA is the place to go. From start to finish, they went above and beyond to take care of my laptop as if it were their own. They didn't just fix the problem -- they improved everything! They cleaned my system, repaired what needed attention, upgraded it, added memory, and even created a direct shortcut so I could save files straight to my external drive instead of cluttering my laptop's hard drive. That level of detail and thoughtfulness is rare. I've never experienced customer service this thorough, kind, and professional before. They truly care about their customers and stand behind their work. I highly recommend Puget Sound Computer Repair to anyone who needs their laptop, desktop, or other electronics repaired. You'll leave feeling grateful, confident, and cared for -- just like I did.

I've had to bring my beloved laptop in for maintenance a few times now (keyboard needed to be fully…read morereplaced the first time, the second time was last week to wipe some malware off of it) and both times I've had my case handled by the same guy, TJ! Not only did both cases get handled superbly, but he offered regular check-ins about the process while asking about anything I forgot to mention to be sure he had the full picture, and he was more than happy to explain what he was doing and why (which I always find very fun!). The keyboard replacement was $125 and the malware wipe was $175--the original estimate I'd gotten for the malware wipe was much higher, but he handled everything like the pro he is and got my laptop back to me as quick as he could. I've also sent a phone in to be repaired, and while unfortunately it couldn't be saved even with part replacements ("catastrophic internal failure" type stuff), he DID try as many things as he could think of to try to get it working again which I am incredibly grateful for. He also put me on the path to people who might be able to extract my data despite the state of my phone! This whole deal was $87. This shop is thorough in their work and the workplace has the kind of vibe you get when the people working there actually enjoy it. Definitely the kind of place I'd ACTUALLY recommend to friends and family, not just saying so on the non-existent exit questionnaire. You'll be in good hands here--even if they can't fix it, they'll still point you in the right direction.

I came in with a New Nintendo 3ds XL that had a broken screen. Every other repair shop in town…read moredeclined to fix it and I was scared that I would never be able to use it again. Then I came here, and there was a nice individual named TJ who said he would fix it. It took him much more time than he expected, but only charged us for the original quote. His kindness and precision is what brought back my 10 year old console to life, and I couldn't be more grateful. I brought this console to school nearly every day for the past decade and there are thousands of hours in some games. I am extremely happy with the repair and I would recommend this place for the friendly and quality jobs. It is clear that TJ feels passionately about his work and the quality of it. Please go here! I wish I could give these guys the world because they deserve it.

Took my old computers. They shred the hard drives. Also used them to transfer dvds to zip drivesread more

Eiji is so helpful. He answered all my questions and he…read more needs to be cloned. Thanks for the excellent service.

Daniel with Lucky Dragon Mobile Computer Repair was awesome! I have a 12 year old desktop that was…read morefreezing up after an update and he found and fixed the problem and updated to a faster motherboard and solid state drive with windows 11. Now it's faster and more efficient than ever. Also had another computer with a faulty fan issue that he replaced no problem. His service and pricing are excellent. I will definitely stick with him for ALL my future upgrades and possible service issues. Thanks again! A+++ :D

Daniel knows everything about everything computers, phones, tablets, etc. Reasonable and reliable.read more

I brought my laptop in on a Monday or Tuesday due to some broken pieces that were somehow affecting…read morethe ability for the computer to recognize the power cord. I left it with him all week with the understanding that he would be calling me Friday. On Friday, I returned to assess the progress, because I had not received a call. Upon entering, I saw him sitting and watching a movie on his computer. He was not aware of my presence until I announced myself. After pausing his movie, he walked over and informed me that he hadn't even looked at my computer and that it would probably take him at least another week to get around to it because and I quote "there is no free space on my work station at the moment." It might just be me, but there is no "free space" anywhere. The place is an absolute mess. Perhaps if he stopped watching movies during the day or hired an assistant, customers would be a little more satisfied with the level of service. Currently, it is unsatisfactory. I took my laptop off his hands, because it was obviously too much responsibility for him to handle. I would recommend avoiding this business if you appreciate good service and would like to see your property returned to you in reasonable amount of time.

The owner took in my old PC and returned a refurbished one with all my files transferred over for a…read morevery reasonable price. I would recommend this small business to anyone needing computer service or repair.

Gregg is absolutely the best. He helped me first to buy a PC…read moreand setting it up, then also setting up my new iPhone 16. He is very knowledgeable of both the Windows world and the Apple world - and of course with everything Google related. He is very patient and always available to help every time I reach out to him. I strongly recommend his IT Solutions services. THANK YOU, Gregg!

Gregg is THE BEST! I'd give him 10 stars if I could. I work from home a lot and one morning I woke…read moreup to find that my laptop wouldn't start, kept getting error messages against an ominous blue screen. My life flashed before my eyes ("omg, I haven't backed anything up!"). I snap chatted my computer screen to my cousins and one of them (god bless her) sent a text with Gregg's info. I immediately made an appt with him and three hours later, my computer was alive again and in fact, even better. He changed my processor, hard drive and did a bunch of other stuff I can't describe. He went above and beyond. And he even checked in with me a couple times afterward to see how my computer was doing. Who does that?! He's so trustworthy and brilliant, I can't recommend him enough. I almost feel like passing his card like his personal marketing/PR person because he's THAT good.

Relentless spam calls, continuously trying to sell their product - cannot take no as an answer. I'd…read moresteer far away.

Great service, friendly and good pricing. He even noticed my charger cord was slightly frayed an…read moreprovided me with an extra he had in the back. Highly recommend this local business!!

Everything went well. I brought two computers in the gentleman was amazing repaired perfectly…read morereasonably priced very content. I look forward to coming back in the future.

Outstanding service in every way. Knowledgeable, friendly help. I can strongly recommend Kieran to…read moreanyone with Mac problems. High quality work for a reasonable price.