Joe was an amazing technician. Mom had mice in her basement and because English isn't her first…read morelanguage and I live out of state, I always worry about how people might take advantage of that and not deliver on their promises. Joe was absolutely awesome. Because of him, we had signed up for the year warranty program. Great communication, cleaned up after himself, super flexible. Joe really took care of my mom. Highly recommend!!!

So we called after we had two bats get in (animal control had removed them already, we called to…read moresee how they were getting in and to take preventative action.) Originally left a voicemail, and they called me back I think within one, might have been two, hours. They're very prompt even in situations they don't handle, such as bats. They were very kind and were happy to refer me to a company they're familiar with that does address bats in our area. I really appreciated their help and attention in getting this addressed quickly. The company they recommended was just as prompt, courteous and professional and took good care of us. We'd definitely call them again should we ever need some help with pest control in the future and I'll absolutely recommend them if anyone asks me. They're very knowledgeable about who in the area can help if it's a situation they don't address.

Drake responded to my quote request on Yelp really quickly. He was super friendly and very…read moreresponsive. His price was much more reasonable than his competitors, and he came out the next day to get started on our wasp problem. Drake came out twice to spray the nest, and again to remove it. He was easy to talk to, really personable, and had no problem taking care of the nest, even though it was very high up on our roof. Our wasp problem is now a thing of the past! I'm hoping we won't have another, but if we do, Drake and his team will be the first and only business we call. We highly recommend them for all of your pest problems!

Had about 50 shallow holes in my yard appear over the course of 2 nights. These guys came out for a…read morefree assessment of the situation. The assessor was very fair and honest and said it wasn't moles or voles, which they could take care of but likely a larger mammal like a skunk or raccoon digging for food. They could not service this type of animal situation. I was pleased that they were honest about what they could and could not do. I had other pest control people on yelp give flat quotes ranging up to $325 and using photos to tell me it was definitely moles or voles. Summary: Mid Central Pest Control was responsive and honest in their free assessment.

Just used their services for pest control for both the yard and indoors. Did a one time service and…read morewill decide on periodic service. There was no pressure - Dave was very professional and detailed about explaining services and what would work best for our needs. We had an ant issue and in the past had mosquitos and other biting insects in the yard. Their service is eco-friendly though I didn't deeply probe the materials used. Dave was great to work with. Will report back on results - so far issues seem addressed.

Best pest co in Naperville - not even close. Got mice? Not after David gets done w your house…read more We had used another service for many years but they were horrible (don't ever use EcoSheild because their customer support is terrible) and it was a relief to find Kaptar. David is everything you would want, patient, friendly and someone who gets the job done!! Clean and efficient & always on time. You guys kick ass!

I can see why they only have 2 stars on Yelp. Horrible customer service. First came out and techs…read moresaid they have never seen this type of bug. Really because it took me 5 minutes on google to find it. It's a Clover mite. I told them I wanted the entire outside sprayed and the garage. They sprayed 1/4 of the house and 1/4 of the garage for $135. I called multiple times to tell them to cancel any further service. They weren't worth the money or my time. Needless to say I keep receiving bills for service that wasn't done. I researched how to get rid of the mites and spray from Menards worked better than their products. Don't waste your time or money.

Less than one star. Not sure which Naperville Orkin this is about since the calls are route…read morethrough a nationwide service. Had a extensive bird nests under an awning. Called and at first, they stated they didn't do that removal and cleaning and referred me to "Critter Control." The reason that I called Orkin since I called "Critter Control" who quoted me a price of $1900 for removal and cleaning and another $1300 for mitigation services which is excessive. Orkin agreed to a price of $350 and on 8/15 to come between 1000-1200 on 8/18. Never sent a contract. Never showed up and I texted the Orkin contract person x 2 and call voicemail x 3. Finally called the Naperville office (630-449-7236) and was told I was not on their schedule (I never signed the contract which was never sent) and I was told that the person that I was texting was not working on 8/18. I was told they could come on 8/19 but when I asked for a $50 deduction for my time of waiting for the appointment, I was told no way. Will never use Orkin nor Critter Control and I did it myself.

This company put my dog and toddler at risk, claiming they are kid and pet friendly. Brian was…read moreirresponsible with the poison and caused permanent damage to my dogs health. Avoid this company if you have pets or kids. (BTW there were not "mice running around" there was one dead mouse in the basement. Regardless,

The service was top notch and the price was very reasonable. We had a yellow jacket problem and…read moreRyan from D.O.A. did a great job of getting rid of them. I will definitely use them again!

I had a good relationship with Chemwise for years, with mice and some other pest problems. We had…read morethe three times a year treatment deal just for the basement and the ground level exterior of the house to control crawling bugs. For the spring treatment, they sent someone who had never serviced us before. He sprayed wet TERMIDOR SC pesticide all over the porch. I raise monarchs on my porch - that did not happen this year because all my cats died. This makes me so sick and sad. So my review is Chemwise is good when you have an infestation of pests such as mice; their treatments will help. But do not ever get any outside treatment from them if you care about pollinators like monarchs. I thought their treatments were gentle. I don't know what I was thinking .......

Chem-wise has been spraying my house for years. For the last few years I have had an issue with…read moresewer flies. They could never locate them. Finally last year I did find the location of them. Chem-wise still can't treat or kill them. They have been back multiples after I found the location and they never resolve the issue. So I had the come back last week to retreat for the flies and they did a service ok top of that without asking or if was ok with me. Again this treatment was never told it was going to happen nor did I approve of it. I called the office and all they said was "well we treated your property". Well I didn't approve of the service and I am not sure if want to keep them since they can't resolve the issue. So be careful of them just showing up to your house and treating it without your permission. They don't care and just want your money.

I requested service Thursday afternoon. The response was quick. I was informed that the next…read moreavailable time would be Monday afternoon. As I was only seeing Roaches every other day. I chose to wait, based on yelp reviews. Brian showed up on time and sprayed the whole building. He sprayed every where I wanted plus. I got a report from him, with the bill. For the work down I feel like it was a good value. I'm going to have him back for a follow up. Great info on bill (chemicals) and internet says yes to follow up. Very happy with the service!..... Today's Wednesday and I keep looking but nothing!....

We had a mouse in our basement and grizz was extremely helpful in getting rid of the problem :)read more

I called this morning and they had a man out taking care of my property in the late morning…read more They always go above and beyond what you would expect. Their work is perfect and they stand behind the work they do.

I have had such a great experience with "Leave Me Bee Pest Control" that I wanted to be sure to…read morerecommend this business to my neighbors. Tito, one of the owners of the business, came out to address our mice problem. He got the job done and was very professional and friendly too! Of course, Leave Me Bee will take care of all kinds of pests, not just mice. Neighbors, not sure if you know this, but if you have mice, mouse traps alone won't solve your problem. You need an experienced professional to determine how the mice are getting into your house. Once the entry points are closed, the traps are used to remove any mice that were there already. Another thing I really appreciate about Leave Me Bee is that they are able to arrange for a carpenter if that is needed to close the entry points. I was glad that I didn't have to find a carpenter on my own. Leave Me Bee took care of everything! We have hired this company twice, once about five years ago and then again this fall. I'm really happy with Leave Me Bee and give them the highest recommendation!

HORRIBLE experience!…read more Made my appointment online. Scheduled for today at 5:00 - 6:30 PM. Didn't show or call by 6;30 pm so I called to find out what was happening. Was put on HOLD for 22 minutes, no one EVER asnswered my call, nor did the techocian show up. THis is so MADDENING! I planned my entire evening around this! I WILL NEVER RECOMMEND Terminix. YOU SUCK!!!@

TLDR: SAVE YOURSELF THE HASSLE AND LOOK ELSEWHERE!…read more I signed up with Terminix to manage a mouse issue. I paid $2k plus to have an exclusion done to my home, which was improperly done the first time and had to be done a second time. You will never have the same tech twice. One of the techs who came to my home reeked of cigarettes, was condescending to me, and frankly, scared me. Another, thought he had a "dumb housewife" on his hands and showed me photos of someone else's attic and then tried to scare me into signing a contract for a $7k job. Many times, the techs just don't even show up. The Terminix website will show an arrival window of two hours, but when your tech doesn't show within those two hours and you call the customer service, they tell you the window was FOUR hours. And then they don't show up anyway. Needless to say, I'm nearly a year out and I STILL HAVE A MOUSE PROBLEM.

Wow not surprised that the reviews are so bad. This company is awful. Treatments do not work at…read moreall. The second treatment, their services tech didn't apply all of the areas he was supposed to . They will keep sending people back and results are still the same. Once tech could not even identify one of my indoor pests. Put out flypaper traps I could have bought myself at Home Depot. None of these traps caught even one pest. Now they canceled the service and are trying to collect $100 from me. Good luck with that!

I had one of your solicitors stop by today. She bent one of my "no soliciting" signs in half and it…read morebroke when I tried to straighten it out. Is this part of the training? I have video, too. If the sign were more expensive I'd call the police. UPDATE: I posted this on our community Facebook page in Campton Hills, Illinois, and here are some of the comments. These are about the company, in general. Only a few are about the girl who bent my sign. They are very aggressive. I closed my garage door on the guy. Had a male teenager come up through my gated driveway trying to sell the same thing. She (the sign bender) told my husband she could beat our son's price and he does it for free. We got a visit at 8:45pm. Thought it was a bit late to be making the rounds. She (sign bender) rang ours yesterday. Also have no soliciting signs. Had a teenager stop by. Rang the doorbell and then opened the screen door to knock. While bending signs may not be part of the training these kids are aggressive. Someone is telling them to get a sale no matter the tactics. I don't know if putting this review here will make a difference but I'll move on to the next step, if necessary. This isn't the first encounter with Aptive but I hope it's the last. I'll do my best to make it so.