1. We watched them load our things into their truck so not sure how several of our plastic sealed boxes arrived with water in them unless someone unloaded our things while it was raining and rummaged through our stuff.
2. It took over 2 weeks for them to deliver our items.
3. We were missing SEVERAL boxes
4. Our Curved TV was damaged. This after THEIR workers removed my 5" foam packaging and replaced it with their cardboard box & taped it up. After breaking it and rendering it unusable they stated WE packed the tv so it released them of accountability and they refused to pay for the damage. The truth is THEY removed my more than adequate packaging and re packed it with their own and they will be held accountable after small claims court hears our case.
5. They somehow damaged a very heavy and antique metal table so the frame is uneven and the glass shelves wobbles so the table is also unusable like the tv. They insulted us with a $60.00 offer and then insulted us with saying we didn't deserve that and they were being "nice" by offering the $60.00
My advice would be NEVER to use this company but if you do TAKE PICTURES OF EVERYTHING YOU PACK and TAKE PHOTOS OF THE CONTENTS OF EACH BOX because they either are thieves and go through the items they transport and if they see something they like they take it or THEY ARE JUST THAT INCOMPETENT, LAZY, UNCARING and UNTRUSTWORTHY. read more