Was at Evergrren Health Urgent Care 5/15/26. Front desk staff friendly and got me in to see MD…read morequickly. From there - it was pleasant. I was referred to a specialist as I had an ankle injury. Would highly recommend

I called first to see how long the waiting line was and they said 30 min…read more The person was very cordial. When I arrived, the desk lady was most cordial and helpful and while I was talking to her a gent came up and assured me they would get to me as soon as a room opened. Not sure if it was my age (78) or what but that was nice. I waited about 15 min and was in to a room where a young lady did all the normal. The doctor was exceptionally thorough and concerned with my condition. We discussed and settled on next steps. I was really impressed with the doctor's care and I've had plenty of experience on the patient side of the practice of medicine. Wish she was my primary.

Like anything, good and bad. Bad: it must have been a busy night - I showed up at 12:30 AM with…read morekidney stones & sat in agony in the waiting room for two hours. Everything else was excellent, especially the staff - the nurse Miguel and especially the doctor - Kori N Cossey. Informative, capable, personable. So, save the initial wait everything was excellent.

Freight care by the physician and staff at the emergency department. Unfortunately Eastside…read moreemergency physicians billing company is horrible. My injury was work related and understate law covered by labor and industry. I have now received my fourth bill and demand letter from the emergency physicians group requesting payment for my services to the physician. I was finally able to make contact with a person at the billing company who was able to speak and articulate in English. My next step will be to file a lawsuit if this is not resolved.

They are the worst! Did not address my symptoms at all. I came in with an extreme sore throat and…read moreaches and chills with a fever the night before. A woman came in and looked at my throat and said "it looks fine". She did not do a throat culture. She took my temperature and said it was normal. She basically dismissed everything I was telling her I was feeling. Then they were rude about getting me a note for work. I feel like it's not even a medical office. Worst bedside manner I've ever seen. Totally unprofessional. Never again and be warned!

The patient portal never worked for me, the doctor is excellent at being condescending…read more I'd say they were an example of the overworked health care system. But there wasn't other patiets when I went.

We've always received the best medical care, here. The office staff is professional, and the…read moredoctors, knowledgeable, warm and respectful. They are so kind to my children, every time we've experienced some life-calamity. Thank you for always providing us with accurate diagnoses, and healing results. Sometimes long lines, but that's normal for our area. Highly recommend!

A person comes there and is in pain and they get talked down to and disrespected…read more I felt like after my last visit that I needed to leave , I regretted coming and the doctor only seemed concern about his license and talked over me and then was rude to me and made me feel like a very unwelcome visitor . I REGRET DARKINING THEIR DOOR STEP . See I work 3rd shirt . Its like living in another universe. You see people , you want to do things but when you get off. Everything is closed. And people dont comprehend that 3rd shift people have to struggle to get anything done . I can not really get appointments with my pc doctor that easy and if I do it is way out at very bad time . So maybe I will get 4 hours sleep. Maybe 2 , then have to go to work . I felt like the doctor had a real bad day and he was taking it out on me. I was in intense pain and I feel like I was a fecal matter in the punch bowl . I will do my very best to never show up there ever again . I think a dog , cat or insect would have been more welcome. I chocked back a lot of emotions , it was like I was not even human...

It was while ago, but I walked into this clinic defeated to get help for a debilitating and deadly…read moredisease that is unfortunately extremely resistant to treatment and the medical community is sadly ill equipped to both diagnose and treat. My expectations were low based on past experience and hearing story after story after story of poor treatment from medical professionals regarding this disease, but I was desperate and getting so sick. I saw a Bridget Noorishad who was a god send in my life at that moment. Due to lack of funding for date, most doctors are misinformed and cling to false beliefs about the disease to misdiagnose patients. It's a problem that leads to death unfortunately. Bridget wasn't familiar with this issue (most aren't) and held some common misbeliefs as do almost all medial professionals with the exception of ER doctors for some reason they seem to know it more. But what was amazing about Bridget is that she listened to what I had to say and I could tell she genuinely cared (such a relief and so refreshing given my expectations and experience dealing with this). She was skeptical at first as she should be, but she did the right thing and I don't think she knows how grateful I was! She said okay can you give me a minute and she left the room for awhile to go investigate and get to the truth. She humbled herself and did what all doctors should do in this situation. After all, they can't know everything. She took the time and care to figure it out and returned with honestly the best possible treatment plan she could have. After being misdiagnosed for well over a year thanks to false outdated info and doctors who cling to it, this was EXACTLY what I needed in that moment. I couldn't be happier with the care I received here and while treatment was less than effecthve that was not her fault. It was the right treatment just too late and I went too long with insufficient treatment. It's complicated but I just want to say I 100% recommend this walk in. The care FAR exceeded all others I've visited in the area. Thank you for taking me seriously....all too often that's not the case with this issue and you have NO IDEA just how much I needed that! Edit Added:...Oh and I should add that she was even willing to go above and beyond and offered to stay late so my boyfriend could stop by on his way home and talk to her. She isn't a family therapist (or at least not to my knowledge) and definitely did not have to do that, but thank god there are actually good people on the world who understand the importance of their profession and take it so seriously! I'm telling you it's extremely rare to see a medical professional who is as dedicated

Took 2 hours to get sore throat medicine....and I was the first/only person in the building for the…read morefirst 30 minutes. Waste of time.

I truly love the impatient place in Kirkland & my outpatient place in Everett.!. I have been there…read moretwice and they have helped me so much and still to this day.!. I tell so many people about this place and how amazing they are.

Lakeside Milam helped me to save my life. You'll often hear that you have to get sober for…read moreyourself, first and foremost. Lakeside-Milam gives you the skills you need to help yourself to get sober - and stay sober for a lifetime. The staff at LMRC are attentive, patient and knowledgeable, but most of all genuinely care about your well-being and restoring you to a healthy & happy life. I had the pleasure of working with Tom, John, Marti-Jo, Marilyn, and Lisa - they are all very professional & skilled - it was a pleasure to work with each of them. It took me a while - several tries - to get and stay sober. What I have today I would not trade for anything, and the foundation for my sobriety started with LMRC. If you're looking for a healthy, wholistic approach to your own sobriety, or the sobriety of a loved one - I cannot recommend LMRC enough. If you go into LMRC with a good attitude and a transparent approach - you will succeed. I owe these folks so much...and appreciate all they have done for me. LMRC will help you to help yourself! Best Regards, Chuck G.

I first went to the one on Bothell after I put my name in at 6:30 slot and they couldn't find my…read morename so the nice lady added me to the 7:15 in mill creek... fine no problem it was 10 minutes away didn't get seen till 7:45 only for them to tell me the machine that they normally would use on this procedure is broken. Should have read the reviews before I agreed to come here. Absolutely pathetic and terrible customer service

Overall - all the good of my experience got thrown away when I received my bill…read more Pros: Friendly staff, quick service, really solid care. I left thinking this would be a 5 star review Cons: They lied about the cost of service and their billing department said there is nothing I can do about it. They offered me and my son a covid test and inquired about my insurance to "make sure it would cover it". I told them my insurance and asked about the cost - I even joked "I could test myself for $20 by hitting the pharmacy on the way home." I was ensured it "wouldn't cost more than that" - In the end both my son and I were charged $329 for the test.

DR. Vincent Koike, is a great DR. but the office he works for stinks. The front office person" Dee…read moreDee " talks about other people's health problems in front of other people, which is a HEPA violation. Dr. Roy the owner of the office told me to find a new Dr. / because she didn't know how to bill the Dual Complete of United Health Care. I have been seeing Dr.Vincent Koike for over 12 years and I miss him, and now I am stuck trying to find a new Dr.. He was the best Dr., I ever had.

I've been coming here since high school which was probably two decades ago haha. So, I've seen both…read moreDr. Roy and Dr. Koike. They're both knowledgeable, friendly and easy to work with. Deedee is a superwoman both the nurse and front desk lady but she does more than that. So, even though the wait time can get long sometimes it's still a good experience and you will be able to get all your needs met or they will refer you to a specialist. I live nearby so I can highly recommend this clinic for local primary care.

So thankful for Dr. Lee and the rest of the team at Optum Mill Creek! After a very traumatic fall,…read moreI showed up to their clinic busted, bloody, and in complete shock. They quickly ushered me into the procedure room and immediately started providing care. Although I was in complete panic, they calmed me down with kindness and humor. Dr. Lee assured my husband and I that there would be minimal scarring from the stitches and I didn't feel a thing. Despite the injury and trauma, I left feeling much more relieved.

The Optum pain clinic, after personally being in chronic pain for over 20 years and constantly in…read moretouch with doctors, told me to "Do Your Own Research." There appears to be a political ajenda at their facility. Who supports who also tell their political sycophants to "Do their own research"? My DOCTOR told me to do my own research. This is extremely disturbing. We expect that it is NOT be our job after paying tens to hundreds of thousands of dollars a year have this "advice." They can not be trusted.