By far the nastiest new patient team I've ever encountered. You may as well look elsewhere because…read morethey will never find records faxed to their office. Good luck people.

Since 2016, I have seen seven different physicians at the Ridgetop Doctors Clinic. My experience…read morewith each has always been the best. From the front desk, the lab and all of the support staff. In the last year, I have been treated by Dr. Larissa Luu as my PCP. She is kind, patient, and thorough and never seems in a rush to move onto the next patient. Her assistant Kat is amazing. She does not miss a detail. They are both awesome. I consider it my good fortune to have such great care.

I've been seeing Dr.Matthew Johnson and this office has been great. The receptionists are friendly…read moreand efficient. They always answer their phones and the nurses promptly return phone calls. The waiting area is clean and I've never had to wait long to be seen. Dr. Johnson is personable and knowledgeable. I highly recommend this office!

If I could give 0 I would. This staff is unprofessional, unkind, and has zero thought to patients…read morewell being. I sent my husband to this horrid place BECAUSE they seemed to be taking new patients. We are new to this region. He was treated like cattle, insurance way overcharged, no questioned asked by dr. Johnson, he should be considered Lower case because he has not behaved any where near what someone deserving of DR. Should. Staff annoyed, couldn't be bothered, suggested trying "somewhere else" while this is supposed to be his primary care( and has a heart condition) New to the area, lesson learned. This office is equivalent to the deer droppings in my yard.

Love the office staff here it's super hard finding a providers office that really cares and gets it…read moreand this one really does. I found this place when my fiancé recommended it to me 5 years ago. The relationship that I had with my provider was a god send when he died in the line of duty. We shared the same doctor as a couple. I cannot say enough good things about this office it's staff and it's providers.

I've had a great experience with Dr. Tolles in both of my recent visits. He's very kind and…read morelistens well. He was able to get my blood pressure under control for the first time in a while. His office is busy, so plan accordingly.

I found Holly about a year ago. I needed to get away from corporate health care. She is everything…read moreI needed in a pcp. I never feel anxious anymore when I go for an appointment. She listens and never ever rushes out. Plus the office is close by. Someone posted that she doesn't bill insurance but they have always billed mine. She's easy to message and get test results back. I wish all Drs were this caring.

Our family has just started seeing Holly and are so grateful we switched to such a wonderful…read morehealthcare provider. Not only do we get longer visits but she listens and truly shows she cares. We look forward to seeing her for years to come!

After losing my primary care physician I made an appointment with Dr. Van Fleet,and I was…read moredefinitely blessed. He went above and beyond making me feel heard and supported. I have definitely found my forever health care.

Franciscan Medical is terrible. They've cancelled appointments at the last minute, fail to…read moreunderstand/appreciate impact, and are unable to meet basic healthcare needs. Scheduling is 6-7 months out, I have to go to urgent care otherwise minor issues would go unresolved. This is a bad company.

Truly a horrible, incompetent and cruel doctor. I came in with a physical complaint and he tried to…read morepsychoanalyze me for an hour, during which I cried for most of the time. He asked if I liked being sick or "got something out of it;" then admitted that he liked to use his illness so he wouldn't have to be responsible at home and got to slack off- truly a disturbed person. When I asked for something palliative he assumed I just came in for narcotics and asked, "So you want drugs, right?" I said no, that I just wanted any help he could provide. He then said "Looks like you're going to have a painful weekend," and left the room in a huff. If I could give him zero stars out of five I would. I would not send my worst enemy to him.

She has been my primary dr for probably nearly 30 years & I have only great things to say about…read moreher. She is kind, caring, & professional. Office & staff are clean & welcoming. Thank you for the TLC.!! BJG.

Be me Call to confirm appointment time…read more get crazy phone tree. Guess at the right option. Get put on hold. (That's fine I can wait) After 20 minutes get a message about when the office is open. (It is). Then instructed to leave a message and they will get back to me tomorrow. I think my appointment is tomorrow so it would be hard to be less helpfu.

It took two years, two MRI's and one nerve study for Dr Ratfk to figure out that the physical and…read morenerve pain in my back was a nerve injury in my back. He reasoned that because it was a nerve injury in my back there was no point in further investigations or treatments and I'd just, "have to learn to live with it." GO ELSEWHERE, incompetent and borderline psychopathic doctors who care about one thing: $$$

As a 19 yr old in late 80's I had a very disturbing experience with a male gyno. I vowed I would…read morenever have another male gyno. Fast forward to 2025 and I have lichen sclerosis. I had a Dr who diagnosed me in 2021. Then the medical group did away with an OB/GYN specialist. Next I am seen at Naval Hospital ob/GYN a very nice captain there summer of 2024. However I was her last patient prior to her retirement. Then NHB did away with their OB/gyn specialist clinics as well. I was very apprehensive going to see the Dr that I was scheduled to see as he was a male. But beggars can't be choosers in Kitsap county. I had an urgent case and the other clinic didn't have anything until September. Long story short the male Dr I saw was AMAZING!! The staff within the clinic, Poulsbo office, were amazing. I highly recommend Dr Aaron Swenson at the Bond rd Poulsbo Clinic. I also have severe panic/anxiety disorder and the dr and the rest of the staff were so friendly and nice. As well as the other patients in the sitting room.

YIKES! Absolute nightmare from start to finish attempting to work with the front desk…read morestaff/scheduling. They need to develop communication skills: not listening well, having to repeat things, not to mention totally insensitive lack of compassionate care. Very disappointing. Do better. :(

Long story short, my mom needs a Endocrinologist, and the closest one to my side of the sound, that…read morewas also recommended to me, was Dr. Toni Terry at Harrison Health Partners in Bremerton. Wow, what a lovely person. She listened, she gave thoughtful feedback, she was funny, and my mom and I left feeling like my mom is in capable, compassionate, friendly, funny, caring hands. Basically, Dr. Terry deserves all sorts of positive adjectives.