Horrible customer Service! The woman that helped us was rude, cursed often, and was totally…read moreintimidating. She acted like white trash. I don't understand how you can run a business like that. I'd never refer anyone. We had picked out the tile that we wanted and when she came to help us, she totally said "No - you can't use that tile on the floor in the bathroom". Then proceeded to show us options that were completely opposite of what we said we wanted and liked. Never again!

Although they have a wide selection their customer service demeanor when i went in to look was…read morehorrible.

BILL AND CAROL VOGELJUN 04, 2019 Well, we are extremely…read morepleased! The average reader of their reviews may find it boring reading. We are continuing on with high praise! No complaints! Fantastic father and son, with many years of experience. Very refreshing in this age of huge companies. We were first really sold by Debbie when we visited show room. Very engaging, knowledgeable, and honest. We like that the guy who comes to measure also does the gig. Then Joe & son are like a well oiled machine. You can see excellent craftmanship and pride in their work.

I love it when local businesses do everything you'd want a local business to do: be expert in the…read moreservice they offer, have terrific customer service, and fair and reasonable prices. Personal Touch hits all the marks. We hired them to do hardwood floors in our upstairs, to replace 15 year-old horrible carpeting that had been through the ringer. They went above and beyond. All the little squeaks and moans that had been in our old floors are gone, because of their attention to their craft and detail-orientation. And the product itself is beyond beautiful. Joe and Joe Jr. are really good at what they do - they make all the angles work, are efficient, clean, and as unobtrusive as you can be when replacing all of your floors! 100% recommended with no hesitation or reservations.

We went there near closing time and the owner did not rush us out of the door but allowed us to…read moretake our time to look and answer questions. The job was completed in the time he quoted us and did a excellent job. Will use them again.

Royalty cleaned a huge area rug, 4 bedrooms of wall to wall carpeting and thee rooms of curtains…read morewith amazing results, proficiency and care for our home and the furniture they moved and replaced. Don't go any place else for the best in a family owned business with pride in their work and care for their customers.

Simply put, I stopped in in person to get insight about options for my home. Some of the advice I…read morewas given was quite helpful. 5 stars for the in-store service. I left my contact information for a follow up--- The follow up never came. Take away two stars. Disappointing. So, unfortunately 3 stars is all I can reasonably provide.

We had our second kitchen floor installed in 31 years. LVP this time, good selection and…read moreinstallation was really top notch. They removed the trim, took out the old floor and took it away, installed the new floor and reinstalled the trim, The whole thing took less than a day. Very pleased with the result and the price.

They were good up until the end. They needed to come back to finish the job which was only 4 pieces…read moreof flooring! I called -no response. I texted- no response. I WENT TO THE STORE, was given a date....no one showed up. I hired someone else, and they did a better job. I DO NOT RECOMMEND.

great people, great staff. prices are great too! can't complain. service was good. prices are…read moreexcellent!! Thanks Ken

Huge Huge HUGE selection. And, there's more 'in the back' so if you see something you like but…read moreneed it in a different size they may have it on hand, so ask. I found the staff extremely helpful- even after I told them I was there for a remnant or supersale mark down for a basement. I take in dogs, and they're not all housebroken when I get them, so whatever goes on the floor, i want to be able to throw it out in a year without feeling bad. I was not a high end buyer, but they treated me like one. I didn't find a really cheap POS for the basement (i was really hoping for some god aweful pattern they were stuck with, but no luck), but I did find a great 8x10 rug for my diningroom that I was really excited about. Not at all what I went for. I have wanted to paint my house for a while in cool greys and pale blues you see in all the magazines, but between my warm wood toned furniture and terracotta tiles, it would never work- UNTIL I FOUND THIS RUG. I've been looking for years to find something to suit my traditional style that could bring in the warm clay tones with the blues and greys I wanted. I am so thrilled. They rolled it up and brought it out to my car. I was concerned it wouldn't fit, but I could have gone even larger becasue they re-rolled it the short way. Even if it didn't fit, they would have tied it to the roof for me. I loved this place. I could have spent all day here. The prices are reasonable, the rugs middle of the road good quality- no $20,000 hand woven stuff, but a lot of good quality at reasonable prices in the $200- $500 range. Not a lot of junk/low quality, if you're looking to spend under $100, you're pretty much out of luck for anything much bigger than a bath mat.

We have purchased countertops from Susan at House of Stone for two different kitchen and both times…read morehave been incredible! Susan is patient and insightful and gives very pragmatic advice. They are direct and honest and always stand by their word. They arrive when they say they will and deliver excellent service. The counter tops are beautiful and measured/installed meticulously. Small outfit but AMAZING. Highly recommend.

These guys are great to deal with. The owner Susan is local and she told her shop has been around…read morefor 30 years. She is down to earth and no BS. Her knowledge is excellent and prices are reasonable. I ordered large pieces of granite for a new fireplace that was done in under a week. Originally I was picking it up in my truck but the pieces were too big so her guys delivered it for an extra charge but that was ok because it took 4 guys to get into the house. I am so appreciative of Susan and her team I wrote this review. Definitely worth it to check her out if you need countertops of stone for a fireplace.

My expierence with East Fishkill Garden Supply is AMAZING!! I have no problem relying on their…read moreexpertise for amounts and the cost is acceptable for the products. I love dealing with Marianne! She is patient, kind and very helpful. They have been nothing but honest with me over the years I have worked with them!! Therese M

I only received half of my order and when I called to share the mistake, the customer service was…read moreso unwilling to hear me. I explained to her that I measured the order, but she didn't care. I told her there was obviously a mistake. People make mistakes and that happens but at first she said she'd check the camera to verify the order and then when I called her back, she just said that there were witnesses that loaded the truck so therefore, I'm wrong. What!!!??? What kind of business is this?