The employees always greet you right when you walk through the door. I have never had an issue…read morefinding an employee to help when I've had a question.

VERY impressed. Great service, Very fair pricing and quick easy delivery. Made my project easy. I…read morehave to drive past a couple big box stores, but the service makes it worth the drive. Thanks for being so customer focused.

Update: not sure what changed recently, but this store has improved greatly on our last few stops…read morepersonnel wise. Everyone is friendly, helpful and there hasn't been any yelling lmaooo. Stock has been hit or miss, but mainly has improved! One sad missing piece is Ms. Paula (?) at the front counter. She was such a gem during such a crappy experience there.

Great place to come when you need the right supplies and friendly service with a smile thanks you…read morefor your help

Excellent customer service. Justin was very helpful and really seemed to care that we had a good…read moreshopping experience. Store is clean, well stocked, bright and cheerful. We'll be going back, that's for sure. It's kind of like a mini-Bed Bath & Beyond, sorta....without appliances. I dont know what Rodney C. is talking about. I've been in there 3 times, and it's always been the same. Great store, great people.

Cute store for essentials. Bright and well organized. Newer concept from Dollar General. Everything…read moreis priced in increments of $1. Most things are brand name and higher quality than what you'd expect from a dollar store. Many of the items are cheaper than Amazon and other stores. The workers are friendly and actively ask if they can help.

I have not had spectacular service like this in 20 years at a hardware store. Needed a nut for a…read moreStihl weed eater head and took a shot on this place as the tractor dealer was closed. Three separate employees assisted and Gabby knew exactly what I needed. I could not have been happier with the service I received. From the time I walked in until Gabby went in the back to retrieve the weed eater head I needed l, up to check out, the staff was great. Glad they're in Willis.

I needed a garage door opener remote control by craftsman, & Ace was the only one that had the…read morebrand but it was pricey $54 including tax. The other brands were only $36-$44 In Home Depot & Lowe's but was complicated to pair off. I asked if they can order another one, was told it has been discontinued but they can reorder it, but I need to pay shipping charges to the store of additional $11.99. Wow! The need drove the price higher! I said No need, thanks. The lady was helpful on the phone & in nh the store

Matt is super helpful. He called the Woodlands store for me and I was ablw to get what I needed.read more

Don't even know if they're helpful or not. Walked in the store, no hello nothing nada! Only saw…read moreone person he was waiting on a man. The least you could do is acknowledge you have another human being in your store. Completely ignored. That's a bad sign.

Hobby Lobby is a home decor company where you can almost everything that you need for your home…read more Prices are reasonable and most items are inexpensive stuffs. It also has some furniture items which are less than other home decor competitions.

Great store with awesome inventory and prices. We could have shopped for hours and I'm really not…read morea shopper.

We had 46 plants delivered, organized and planted. The team did a great job. They were efficient,…read moreorganized and knowledgeable.

5/25 Update: Reducing my review to 2 stars due to continued poor follow-through and disappointing…read morecustomer service. Prior to posting my original 3-star review, I had already made multiple attempts to rectify this issue directly. For context, my baseline purchase was $4,000, and we had planned to spend an additional $5,000 (totaling $9,000) to add 15 Myrtle trees once the fencing was completed. Thankfully, we now know to take our business elsewhere. Before I posted the 3-star review, I was told by Austin that the manager, Bret, would be reaching out to me. That never happened--so I went ahead and posted the review. Only after that, on Monday, 5/20, did Bret finally text me and schedule a call for Tuesday, 5/21. He never called. I had to reach out at the end of the day and was met with the same excuse I had heard before: "We got so busy." That excuse was also given the last time I communicated to ask why no one had contacted me in the first place. In my text response, I clearly said I had given them every opportunity to make things right, but it was evident this wasn't going to happen. At that point, I requested a refund for the items that were ordered but not yet delivered. Bret finally agreed to issue the refund via text on 5/21--but as of today, 5/25, I have yet to receive it. In the meantime, I've sourced replacement roses from another nursery. I originally asked Moon Valley to retrieve the incorrectly colored roses that were planted despite my specific communication. I've received no response or direction on that matter, so I'll be relocating them to the wooded area behind my home. I want to reiterate that Austin and the planting crew did a good job with what they were tasked to do. Unfortunately, management's lack of professionalism, accountability, and basic follow-through has turned what could have been a positive, long-term relationship into a frustrating and disappointing ordeal. As of today, still no refund. Side note - Austin you need to open your own business. You will ruin your credibility with this company. Original Review Here's why I'm giving 3 stars instead of 5: Austin, the salesperson, is the reason I committed to this company. He selected the best plants for my yard, provided thoughtful advice, and offered excellent service--he absolutely deserves 5 stars. The planting team also did a great job with the three trees, 21 shrubs, 3 roses, and 1 potted Calamondin tree, so I would give them 4 stars for their execution. I'm deducting one star for the crew accidentally hitting the AT&T line during planting. While it caused inconvenience, I understand it had rained the days before and the orange marking was likely faint--so I can be fair about that. The biggest disappointment--and the reason this is a 3-star review--is with Moon Valley's inventory, planning, and poor communication. I was never notified that the full order wouldn't be delivered on May 13, and I only found out from the planters on-site. The roses that did arrive were the small size (I ordered big at $65 a piece and look big when I saw in store - see photo on what I got planted - is that big to you?) and wrong color (pink instead of white). What made this worse is that the rescheduled planting for the missing items was pushed out nearly a month, with no effort to prioritize us on schedule to rectify their inventory issue--despite it being due to their own poor planning. Great sales experience and solid planting work, but the lack of communication and accountability from the rest of the company really took away from what should have been a smooth process.

I choose to spend my money when possible local business. Walker County has 10 times the amount of…read morestock especially in nuts and bolts and fasteners. It's easy and easy out.

So I go into Ace asking for help and the short lady calls for help , then the untitled young kid…read morecome up front but doe not attempt to help . So I went to leave and said i waited and you for help and you never sent the help. she says we are short staff, yet pretty boy refused to come help . So I suggest you go to a reliable place that will not be entitled and willing to help out a paying customer.. Horrible service