Anthony Nguyen from MoonValley came over and designed us a beautiful yard. He knows his business ! 100% recommend this guy and Moon Valley Nursery in Conroe Pictures to come read more

We purchased 6 super trees and two huge trees from Moon Valley Nursery. Our sales person was Dan Lewis. We picked our trees/scrubs per his recommendations. He was told our budget from the beginning Upon returning to the office to pay for trees he had us at $11,000 " out the door". Our budget was $5000.00. Knowing this he allowed us to pick trees that we didn't want. After Dan pushing us with a really hard sales pitch, we were ready to walk away. We ended up purchasing trees/shrubs spending $6000.00. One of our shrubs died ( of course after the 90 day guarantee) Upon pulling the dead tree out, we noticed it was NOT what we had purchased. We purchased a Esperanza orange jubilee and they planted a Cape Honeysuckle. They did a complete bait and switch. BEWARE OF THIS BUSINESS when we tried to bring it to their attention, they really didn't want to hear about it or help. read more

Bret was very helpful, five star service! Helpful with picking planters and plants as well! read more

So my girl and I went back to Moon Vally Nursery looking for a new tree; our 4th. My guy Anthony helped us like he has every time. He's a very knowledgeable, and thoughtful guy. He listened to what we needed. He showed us some different sized trees and make a couple suggestions. We ended up going with his suggestion and couldn't be happier. He got his manager to even lower the already good price we were paying. Thank you Anthony and thank you Moon Valley. We can't wait to come buy our next tree, bush, or just flowers. read more

Moon Valley Nurseries - The finished product! - Landscaping Near Me - Conroe, Texas

5/25 Update: Reducing my review to 2 stars due to continued poor follow-through and disappointing customer service. Prior to posting my original 3-star review, I had already made multiple attempts to rectify this issue directly. For context, my baseline purchase was $4,000, and we had planned to spend an additional $5,000 (totaling $9,000) to add 15 Myrtle trees once the fencing was completed. Thankfully, we now know to take our business elsewhere. Before I posted the 3-star review, I was told by Austin that the manager, Bret, would be reaching out to me. That never happened--so I went ahead and posted the review. Only after that, on Monday, 5/20, did Bret finally text me and schedule a call for Tuesday, 5/21. He never called. I had to reach out at the end of the day and was met with the same excuse I had heard before: "We got so busy." That excuse was also given the last time I communicated to ask why no one had contacted me in the first place. In my text response, I clearly said I had given them every opportunity to make things right, but it was evident this wasn't going to happen. At that point, I requested a refund for the items that were ordered but not yet delivered. Bret finally agreed to issue the refund via text on 5/21--but as of today, 5/25, I have yet to receive it. In the meantime, I've sourced replacement roses from another nursery. I originally asked Moon Valley to retrieve the incorrectly colored roses that were planted despite my specific communication. I've received no response or direction on that matter, so I'll be relocating them to the wooded area behind my home. I want to reiterate that Austin and the planting crew did a good job with what they were tasked to do. Unfortunately, management's lack of professionalism, accountability, and basic follow-through has turned what could have been a positive, long-term relationship into a frustrating and disappointing ordeal. As of today, still no refund. Side note - Austin you need to open your own business. You will ruin your credibility with this company. Original Review Here's why I'm giving 3 stars instead of 5: Austin, the salesperson, is the reason I committed to this company. He selected the best plants for my yard, provided thoughtful advice, and offered excellent service--he absolutely deserves 5 stars. The planting team also did a great job with the three trees, 21 shrubs, 3 roses, and 1 potted Calamondin tree, so I would give them 4 stars for their execution. I'm deducting one star for the crew accidentally hitting the AT&T line during planting. While it caused inconvenience, I understand it had rained the days before and the orange marking was likely faint--so I can be fair about that. The biggest disappointment--and the reason this is a 3-star review--is with Moon Valley's inventory, planning, and poor communication. I was never notified that the full order wouldn't be delivered on May 13, and I only found out from the planters on-site. The roses that did arrive were the small size (I ordered big at $65 a piece and look big when I saw in store - see photo on what I got planted - is that big to you?) and wrong color (pink instead of white). What made this worse is that the rescheduled planting for the missing items was pushed out nearly a month, with no effort to prioritize us on schedule to rectify their inventory issue--despite it being due to their own poor planning. Great sales experience and solid planting work, but the lack of communication and accountability from the rest of the company really took away from what should have been a smooth process. read more

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Just bought a Drake Elm here and had exceptional customer service from Anthony N. and the manager Bret. They were both so kind, knowledgeable, and helpful! Thank you to you both for the wonderful experience, we will certainly be back! read more

Moon Valley Nurseries - Landscaping Near Me - Conroe, Texas

Went in for some advice on my oaks trees, and Dan was very knowledgeable. Skip the internet searches and just ask these folks! Thanks! Mason

Wow! Austin is great! Super friendly , great service and informative. This is my second time here . I had to come back for the moon juice and walked away with a new olive tree. The value is superb ! The moon juice transformed the clay in my backyard. read more

Moon Valley Nurseries - Jurassic Olive tree. Beautiful! - Landscaping Near Me - Conroe, Texas

We've had a pleasant experience with Moon Valley from start to finish. Our sales person Greg was knowledgeable and a pleasure to work with. Brian and his crew were also a pleasure to work with and did a fantastic job planting our 11 huge Wax Myrtles, a super sized Nutall Oak and a blockbuster Mexican Sycamore. They always answered any questions we had and made sure we were happy during the whole process. Please take care of the crew Moon Valley! read more

Amazing Service!!! Drove past here many times always wanting to stop, and sorry that we didn't stop before!!! LOVE THIS PLACE!!!! Will come back probably every other week just to de-stress, and walk around the acreage, take pictures, and enjoy! Amazing people! Austin is awesome, and introduced us to our next tree! read more

If you're looking for trees or other landscaping give Moon Valley Nurseries an opportunity to earn your business. We used them for our project and from start to finish it was a smooth process. No issues if needed on the warranties offered with your purchase(s) as well. Richard Abate our sales rep promptly addressed any questions/concerns and management made sure that we are satisfied customers as well. read more

Moon Valley Nurseries - Back yard trees for eventual privacy. - Landscaping Near Me - Conroe, Texas

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Anthony came to our house to do a design for our new backyard. He was very professional and knowledgeable about his field. He spent a lot of time with us and invited us to come to the nursery to pick out trees. He was a pleasure to work with and great personality. Moon Valley is expensive but the plants and trees are great specimens. I look forward to having our yard come together. read more

Austin was super knowledgeable and helped us find the perfect plants for our home. Highly recommend! read more

Moon Valley Nurseries - Landscaping Near Me - Conroe, Texas

Customer Service, Selection, Value...you name it, it's all outstanding! Austin Sutton is beyond the best!!! He helped me select trees that would thrive in the area I live in. They are beautiful and are just as he said. I highly recommend getting the MVP plan. read more

Richard Abate was very easy and helpful to work with and helping me make the best choice. Brian was very efficient in overseeing the crew when they planted and finished the job. I would recommend Moon for any additions you want to make in your yard. Alice Coker read more

Austin was phenomenal! Super helpful and helped pick out perfect lime tree! Highly recommend coming here for all your landscape needs!!!! read more

Moon Valley Nurseries - Mexican lime tree - Landscaping Near Me - Conroe, Texas

Amazing job, very professional and fast service by Dre and his team from the Conroe/105 location! Will definitely order from Moon Valley again for future trees and planting! read more

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Really friendly and informative. Beautiful selections of trees - gorgeous place to walk through. Really appreciated the little succulent that the guy we talked with gave me! (I'm so sorry to have forgotten his name) read more

Austin was so awesome and helped us finish out our backyard! He was knowledgeable about what to plant and created a design so we could see what the final result would look like while we were choosing our plants. Great experience every time! read more

Hannah, Austin and Brett are awesome! Very knowledgeable and helpful. Even when they did not have the pots or soil for my Orchids, they pointed me in the direction of a business that had just what I needed. Great customer service! read more

A great selection of quality plants of all sizes! Ask for Bret - he is very helpful and knowledgeable!

Troy is very friendly and helpful every time we come in. He is knowledgeable and kind and highly recommend asking for him.

Amazing customer service! Troy has extensive knowledge about plants and trees. Helped us plan out our garden. A++

Moon Valley Nursery is by far the best nursery we've ever used. They have great products, offer expert care and insurance on larger trees, which was super important to us. Our sales consultant, Hannah, is smart as a whip and was more than happy to share her vast knowledge of trees, shrubs and plants which made the process fun. Her manager Dan is a great guy, too! We are excited about our upcoming planting day. Thank you Moon Valley! Our yard is going to look terrific! read more

Austin Sutton helped us choose the perfect shrubs for our home. We couldn't remember the name for the one we loved that we previously purchased so he offered to pull our account then locate them. Gave us great suggestions for planting and continued growth. Great selection of all the beautiful annuals and trees! read more

Moon Valley Nurseries - Landscaping Near Me - Conroe, Texas

Went into Moon Valley Nurseries to look at a replacement tree as we had heard that they were a good place to look. A young lady named Caitlyn assisted us and was a wealth of knowledge. We were replacing a dead oak tree in our front yard and didn't want the HOA on our backs. Caitlyn was able to explain the differences between the different types of oak trees as well as the pros and cons of each tree. As she filled our heads with all kinds of tree knowledge, we were then able to make an informed decision on the best way to replace the dead tree. Moon would then come out and remove the young dead tree (extra nominal fee) and then plant a brand new Red Oak tree in its place. The tree is guaranteed and they would replace it should something happen during the first year. Caitlyn and Moon provided all the necessary information we needed to ensure that our new tree got off to a great start and grew naturally and correctly in our front yard. Was a new 8' tall Red Oak tree cheap? No, but the price was fair and Moon did all the work and guaranteed their tree and work. The tree planters did a fantastic job and cleaned up afterwords. We are sure glad we met Caitlyn and purchased from Moon Nursery. In looking around and talking to the other staff, we really felt that Moon Nursery was honest and a first class operation. I highly recommend stopping into Moon and checking out what they have to offer. read more

Hannah and Austin were exceptional for all our tree and flower needs! They were incredibly well priced and informative for regarding what we needed to plant and where to plant! Will definitely be back!! read more

Great experience. Austin approached us within minutes to offer help. Unfortunately, we were not ready purchase. We will return for sure.

Austin is very knowledgeable and helped us pick the perfect trees for our yard. We learned a lot about the trees that would work well in the area that we were looking for. read more

Great selection of plants and flowers - we've bought lots of things here and great service from Austin!

A pleasantly great experience. My husband and I come home to visit family and always drive by this nursery. We stopped on our way home to Austin today to get a plant for a gift. Dan greeted us and was so nice and helpful in showing us good options for my husbands aunt- we got a pretty bottle plant. read more

I ordered two super trees and several bushes. The bushes all settled in nicely. The vitex started blooming immediately. But I had some of issues with the planting service and with the health of the maple tree that Moon Valley delivered. Jessica (arborist and regional manager of customer service) called me immediately and came out to check on my plants. She was awesome and talked me through the health and care of the trees. She also set me up with the products needed for care and maintenance of the plants. read more

First I would like to gave a 5Star shout out to Daniel Martinez the Salesperson/Designer @ Moon Valley Nursery in Conroe. We were moving from North Dallas and building our Retirement Home in Montgomery at the time and noticed the beautiful trees @ Moon Valley Nursery. My husband and I decided to stop/walked-in, Daniel Martinez greeted us. He was very nice, informative and offered to walk us around the nursery to see the many types of trees; then he listened to us and offered to come out when our home was completed. Several months later we came back and worked with Daniel to select our trees, 3 very large mature trees (Burr Oak, Red Oak and Blazing Maple)! Even though our house wasn't going to be completed for several more months, Daniel said no problem we could purchase now and they would hold til our home was ready. Fast forward several months later; we contacted Daniel and even though he had been promoted to an Assistant Mgr. position at a Houston Location he said he would be more than happy to continue working with us. We were thrilled to say the least. We had to switch out from the Blazing Maple to a smaller tree due (Bottle Brush Tree) due to space (Daniel said No Problem) We were now ready to set the planting of our trees, it's Oct. and we decided to add a mature Crepe Myrtle, Small Cape Cod Honeysuckle Tree and 9 Azaleas Now to give 5-Stars to the Delivery Team, "Justin" was the Lead and his team of 4 hard working guys! WOW all were Friendly, Professional and very good at what they do in handling large trees. My husband and I couldn't have asked for Better Service from Professional Sales to Professional Installation. Thanks Moon Valley Nursery for hiring such wonderful people. Vickie & David Minton read more

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Christian of Moon Nurseries is still servicing the tree we bought 10 months ago. I appreciate his continued advice and knowledge in caring for our purchase. read more

I called Rich Abate one day when I was concerned about my fig tree. Not knowing it was dead because of the freeze we had in the winter of 2022. He help me find a tree to replace it. Didn't even have to go in as he picked out a beautiful tree. Then the guys came out to take out the dead one and put the new one in. Jose and his crew were very professional. Clean up after themselves and very respectful in the area it was going into. They set it in the ground to make it look great in my memorial garden. If you ever want to go to Moon Valley in Lake Conroe ask for Rich Abate and will help you with whatever you need. Thanks again Rich..... read more

Moon Valley Nurseries - Landscaping Near Me - Conroe, Texas

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Caitlyn was awesome! Excellent job understanding what I want it and helping me decide on the best plants and trees for my remodel project. She helped me handpick every bush, expedited the schedule to work around my needs, and followed up after the install to make sure that I was 100% happy with my purchase. I was blown away by how much she cared. I would definitely recommend Moon Valley Nurseries ... Ask for Caitlyn! read more

I would like to givens shout out to Ben our salesman and Brian our foreman who guided his guys in planting our new Magnolia Tree! really the entire team deserves a high five! all very professional and left our property in excellent condition. looking forward to beautiful shade and flowers on our tree! Again, thank you all! read more

Spectacular quality & wide variety of healthy beautiful plants !! Beyond knowledgable staff very impressed! Highly recommend !!!! No hard sells, just helpful staff. read more

Rich did an excellent job. Dre and his planting crew were exceptional! Great job guys!

Absolutely pathetic customer service at this place. I bought 3 trees (each 3 years old) in May for almost $1500 and had them "professionally" plant them 2 weeks later once they finally had time to do it. 2 weeks after planting, 1 of the trees died from transplant shock and they made me buy a $30 bottle of fungicide and try it in my obviously dead tree for a month before they finally came out and fixed it. All good now have 3 good trees and then 4 months later the big tree I bought suddenly died and turned brown in a few days. It got the same water and the same "Super moon juice" that they basically force you to buy. Didn't matter that it was watered 3 days a week as the other trees were, their quality control person told me well maybe it had too much water or maybe it didn't have enough water. Blah blah blah bottom line they're willing to charge me another $500 to replace it so that it can likely die in a few months. I used to be a major fan of this place and would have gladly recommended them but never again. They don't stand behind their trees unless you buy a very expensive warranty plan for a year and then even then after a year you have no protection. From now on I will go back to the big box store for trees and cross my fingers that they'll survive just as Moon Valleys trees forced me to cross my fingers. At least I will save a ton of money and will know that I got the tree I picked out vs not being given the one I picked out by Moon Valley. read more

Moon Valley Nurseries - Dead tree - Landscaping Near Me - Conroe, Texas

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