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    Moon Valley Nurseries

    4.4 (76 reviews)
    Closed 7:30 am - 6:00 pm
    Updated 2 months ago

    Services - Moon Valley Nurseries

    Landscape maintenance

    Tree care services

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    The finished product!

    So my girl and I went back to Moon Vally Nursery looking for a new tree; our 4th. My guy Anthony helped us like he has every time. He's a very knowledgeable, and thoughtful guy. He listened to what we needed. He showed us some different sized trees and make a couple suggestions. We ended up going with his suggestion and couldn't be happier. He got his manager to even lower the already good price we were paying. Thank you Anthony and thank you Moon Valley. We can't wait to come buy our next tree, bush, or just flowers.

    Unpaid $65 for Big and they planted small
    Joan L.

    5/25 Update: Reducing my review to 2 stars due to continued poor follow-through and disappointing customer service. Prior to posting my original 3-star review, I had already made multiple attempts to rectify this issue directly. For context, my baseline purchase was $4,000, and we had planned to spend an additional $5,000 (totaling $9,000) to add 15 Myrtle trees once the fencing was completed. Thankfully, we now know to take our business elsewhere. Before I posted the 3-star review, I was told by Austin that the manager, Bret, would be reaching out to me. That never happened--so I went ahead and posted the review. Only after that, on Monday, 5/20, did Bret finally text me and schedule a call for Tuesday, 5/21. He never called. I had to reach out at the end of the day and was met with the same excuse I had heard before: "We got so busy." That excuse was also given the last time I communicated to ask why no one had contacted me in the first place. In my text response, I clearly said I had given them every opportunity to make things right, but it was evident this wasn't going to happen. At that point, I requested a refund for the items that were ordered but not yet delivered. Bret finally agreed to issue the refund via text on 5/21--but as of today, 5/25, I have yet to receive it. In the meantime, I've sourced replacement roses from another nursery. I originally asked Moon Valley to retrieve the incorrectly colored roses that were planted despite my specific communication. I've received no response or direction on that matter, so I'll be relocating them to the wooded area behind my home. I want to reiterate that Austin and the planting crew did a good job with what they were tasked to do. Unfortunately, management's lack of professionalism, accountability, and basic follow-through has turned what could have been a positive, long-term relationship into a frustrating and disappointing ordeal. As of today, still no refund. Side note - Austin you need to open your own business. You will ruin your credibility with this company. Original Review Here's why I'm giving 3 stars instead of 5: Austin, the salesperson, is the reason I committed to this company. He selected the best plants for my yard, provided thoughtful advice, and offered excellent service--he absolutely deserves 5 stars. The planting team also did a great job with the three trees, 21 shrubs, 3 roses, and 1 potted Calamondin tree, so I would give them 4 stars for their execution. I'm deducting one star for the crew accidentally hitting the AT&T line during planting. While it caused inconvenience, I understand it had rained the days before and the orange marking was likely faint--so I can be fair about that. The biggest disappointment--and the reason this is a 3-star review--is with Moon Valley's inventory, planning, and poor communication. I was never notified that the full order wouldn't be delivered on May 13, and I only found out from the planters on-site. The roses that did arrive were the small size (I ordered big at $65 a piece and look big when I saw in store - see photo on what I got planted - is that big to you?) and wrong color (pink instead of white). What made this worse is that the rescheduled planting for the missing items was pushed out nearly a month, with no effort to prioritize us on schedule to rectify their inventory issue--despite it being due to their own poor planning. Great sales experience and solid planting work, but the lack of communication and accountability from the rest of the company really took away from what should have been a smooth process.

    Hollyn B.

    Just bought a Drake Elm here and had exceptional customer service from Anthony N. and the manager Bret. They were both so kind, knowledgeable, and helpful! Thank you to you both for the wonderful experience, we will certainly be back!

    Jurassic Olive tree. Beautiful!
    Tyler W.

    Wow! Austin is great! Super friendly , great service and informative. This is my second time here . I had to come back for the moon juice and walked away with a new olive tree. The value is superb ! The moon juice transformed the clay in my backyard.

    Back yard trees for eventual privacy.
    William B.

    If you're looking for trees or other landscaping give Moon Valley Nurseries an opportunity to earn your business. We used them for our project and from start to finish it was a smooth process. No issues if needed on the warranties offered with your purchase(s) as well. Richard Abate our sales rep promptly addressed any questions/concerns and management made sure that we are satisfied customers as well.

    Lauren E.

    Austin was super knowledgeable and helped us find the perfect plants for our home. Highly recommend!

    Mexican lime tree

    Austin was phenomenal! Super helpful and helped pick out perfect lime tree! Highly recommend coming here for all your landscape needs!!!!

    TWO GIANT SYCAMORE TREES

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    Went in for some advice on my oaks trees, and Dan was very knowledgeable. Skip the internet searches and just ask these folks! Thanks! Mason

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    1 year ago

    A great selection of quality plants of all sizes! Ask for Bret - he is very helpful and knowledgeable!

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    1 year ago

    Troy is very friendly and helpful every time we come in. He is knowledgeable and kind and highly recommend asking for him.

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    2 years ago

    Amazing customer service! Troy has extensive knowledge about plants and trees. Helped us plan out our garden. A++

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    1 year ago

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    1 year ago

    Great experience. Austin approached us within minutes to offer help. Unfortunately, we were not ready purchase. We will return for sure.

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    1 year ago

    Great selection of plants and flowers - we've bought lots of things here and great service from Austin!

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    2 years ago

    Rich did an excellent job. Dre and his planting crew were exceptional! Great job guys!

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    Ask the Community - Moon Valley Nurseries

    Review Highlights - Moon Valley Nurseries

    Hannah and Austin were exceptional for all our tree and flower needs!

    Mentioned in 14 reviews

    Read more highlights

    Quality Fruit and Nursery

    Quality Fruit and Nursery

    (10 reviews)

    $$

    I used to like these guys. I've actually been here numerous times in the past to buy soil and…read moreplants and frequented here a bit last year and have never had a problem but today, they entered on my "do not like" list. I came here in on a soil run. I needed some potting soil I came to buy 3 bags since I know I'll need more later this year. I usually just get the bags then go inside and pay but this time I went inside first. I was met by the guy here, I'm guessing the owner. I've never really conversed much in my previous visits, I just bought what I needed and left so I never met anybody. Anyway, they had some fresh fruit in styrofoam cups on the counter and I was asking about them while buying my soil so he let me try some. Everything tasted great & fresh so I decided to buy a cup of blackberries. Paid for my soil & blackberries. He did something strange. He poured my blackberries out of the cup and into a thin plastic bag with nothing else protecting them. I was concerned but didn't ask which I regret because sure enough, some of them got mushed otw home because they were just in a thin bag on my seat. Even from the grocery stores they come in a container. Then after I paid and was on my way out, he said "I'll go get the bags you need. Just backup and I'll load them." I thought that was weird because I didn't ask for help getting my soil and have always gotten them myself all the past times I've been here. But I'm generally not a confrontational person so I just left it alone. Sure enough, he gave me the worse bag he could find on their pallet just to get rid of them. Two of the bags of soil got some green stuff at the bottom like they been sitting there way too long and one of the other bags was busted open and spilling dirt by time I made it home. These are bags I probably wouldn't have grabbed myself so I'm sure he was happy to "unload" them on somebody. I don't like dealing with aggressive people and though I used to frequent here and live relatively close by, I'm not sure I'll return. They may have just lost a return customer.

    Sam was nice to speak with today. Very knowledgeable. Not…read moresure why we can't check out with the wagon inside checkout area. Expect the best service and you get to try the honey apples before you buy Such a cool local nursery!

    Nature's Way Resources - Large selection of Native Plants.

    Nature's Way Resources

    (10 reviews)

    $$$

    This is one of the best, if not the best, native nurseries in greater Houston in my opinion…read more Knowledgeable staff and high-quality offerings for your yard. With extreme weather events more and common, it's a great idea to introduce some native plantings to your yard.

    I had a review up on Yelp with Natures way Resources & it wasn't a good review. I was upset that I…read morehad received 4 cubic yards of triple ground mulch & it had garbage all throughout it. It wasn't a little garbage, it was kitchen garbage bags full of plastics of all kinds. It was a mess. I tried reaching out to the company(by email to the person I was talking to about prices and how much I was ordering) but never heard back unfortunately. The reason that prompted me to write the review in the first place was months later,after receiving the mulch, I was pulling weeds & I was still picking garbage out of the mulch that the rain had washed up to the surface. It looked so incredibly trashy. After writing the review the company called & emailed me to reach out to apologize for the contamination of the mulch, explain that it wasn't their normal business practice & they pride themselves on great customer service & great products (which I've heard about from others in the past which made me choose this company since I was new to the area.) He explained that with Covid, things had gotten a little abnormal & the emails must've gotten lost in the shuffle for the response back about the situation. I greatly appreciated the company reaching back out to me (even after months later) to correct this. They offered to replace or refund my money. I took them up on the offer to replace half the mulch to cover the garbage/plastics on top of my front beds. I've given this company 5 stars because after all that was said & done.... they came through & corrected their mistake. I can understand accidents happening... we all make them. But for a company to right their wrongs, that's a good company to me. The Covid had messed everyone up & turned things upside down so that is totally understandable! I want to add that the delivery driver was friendly & she called both times to ask where I wanted it dumped(the driveway) when she got to my house. Thank you, David, for reaching back out to me to fix the accident. I appreciate the great customer service! I will be using this company again:)

    Moon Valley Nurseries - landscaping - Updated May 2026

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